Maven AGI

We're coming out of stealth to fix customer support using AI Agents and are excited to share our case study with OpenAI showing our impact at scale: https://lnkd.in/eS4GHwPu and our full blog post announcement here: https://lnkd.in/eC3BVe67  Enterprises spend over $460B annually on customer support, yet the support experience is broken. It's time for a change. Maven AGI reimagines the customer service experience from the ground up, delivering personalized user experiences with unprecedented accuracy and efficiency through the power of Generative AI. Companies like Tripadvisor, HubSpot, ClickUp, Rho and more have used Maven’s AI Agents to deliver a better customer experience on over 1 million customer interactions in over 50 languages with fantastic results: 🟢 93% of inquiries resolved autonomously 🔵 81% reduction in support costs 🌟 2x increase in team productivity ⚡ 60% faster resolution time We’ve raised $28 million from leading investors, including Lux Capital, M13, E14 Fund, Mentors Fund and 786 ventures, with participation from executives from OpenAI, Google, HubSpot, and Stripe, to further build out our engineering, go-to-market, and partnerships teams. A heartfelt thank you to our incredible customers, partners, and our amazing team for your support and dedication. We couldn't have done it without you. Stay tuned as we continue to redefine enterprise support with the power of generative AI. #AI #CustomerSupport #EnterpriseAI #GenerativeAI #MavenAGI #TeamMavenAGI

Frictionless finance for businesses of all sizes Learn how Rho is making finance effortless for startups, SMBs, and mid-sized companies with the help of Maven AGI. Rho’s Stas Johnson-Chyzhykov also shares her thoughts on the ideal customer experience, revealing the different levels of support that customers seek out from businesses 💡 Check out the full clip below 🎥 #customersuccess #customersupport #generativeAI

If you ever wondered what the heck is inference and why we need fast AI models check out the recent article from Matthew Lynley with some insights on the future of AI agents from our CEO Jonathan Corbin

Someone once asked our CEO, “You have AGI in your company name—don’t you think that’s a bit ambitious?” Absolutely, it’s ambitious—and that’s exactly the point. At Maven AGI, we believe that the future of customer experience will be co-created with both humans and advanced technology, particularly Generative AI. Imagine a world where every customer interaction is perfectly personalized, with complete recall of all your previous interactions, tailored recommendations based on your needs, and seamless communication across all platforms. This isn’t just about efficiency; it’s about enhancing the human experience by breaking down silos and creating a single, intuitive touchpoint for every user. We’re on a mission to redefine what’s possible in customer engagement, and "Business AGI" encapsulates this vision perfectly. But here’s the big question: How can we use technology to not only meet expectations but exceed them, creating truly memorable customer experiences? How do you see AI transforming your industry? #Innovation #CustomerExperience #GenerativeAI #Leadership #BusinessAGI

🚀 AI is transforming the future of work—and Rho is leading the charge. 🚀 Rho’s adoption of Maven AGI’s Zendesk-native Copilot is more than just an AI upgrade—it’s a strategic move that’s reshaping how their teams operate. By reducing the time agents spend on routine activities, Rho’s team can now focus on high-value, high-complexity tasks. That means smarter, faster resolutions for customers—and greater efficiency across the board. Beyond customer support, AI is driving better knowledge sharing and ongoing employee education across Rho’s entire organization. It’s a powerful reminder that the right tools can fuel both individual growth and company-wide innovation. Could AI be the key to unlocking your team’s full potential? Let’s start the conversation. #ArtificialIntelligence #FutureOfWork #BusinessGrowth #CustomerSatisfaction #MavenAGI

Maven AGI and Rho are redefining what’s possible in customer support! 🤝 Rho leveraged Maven AGI’s #AI #Copilot to automate routine tasks and free up their agents for more meaningful customer interactions. This shift not only streamlined their operations but also resulted in remarkable outcomes. Here’s what they accomplished: ✅ 95% CSAT ✅ 12% increase in monthly customer interactions ✅ Significant improvements in handling complex support cases See how Rho made it happen—read the full case study: https://hubs.la/Q02MjzTX0 Stas Johnson-Chyzhykov

🚨Most businesses rushing to adopt gen AI are making a critical mistake🚨 They're not specific or intentional enough about their generative AI goals: How can you better serve customers so that they grow with your business? How can you reduce costs? The path to ROI should be clear. For example, here’s David Doyle from the project management platform ClickUp sharing results from Maven AGI’s work with them: “Since we rolled Maven out, our team's productivity averages have been significantly above our historic expectations,” Doyle says. “Just one week into the deployment, rep solves per hour increased 25%. With increased efficiency on reactive operational support, we can invest more heavily in proactive retention.” #customerexperience #customerservice #SuccessStories #generativeAI #customersupport

Here's why the first wave of customer service chat bots failed: 1. They were trained once and rarely updated 2. They relied on complex decision trees and were hopeless on new questions 3. They couldn't use real-time customer data or personalize responses 3. They couldn’t match brand voice 4. They couldn't answer the vast majority of questions, frustrating customers and hurting brands Smart companies are ditching old chat bots for generative AI, boosting customer satisfaction, loyalty, and growth with tailored responses 🎯 #customerexperience #customerservice #GenerativeAI #customersupport

Stellar customer experiences create a moat for your business 💡 Each successful engagement strengthens loyalty, boosting retention and growth. These effects are compounding and quickly become powerful differentiators. The smart companies are already ditching canned chat bots for generative AI and seeing incredible results. #generativeAI #customerexperience #customerservice #customersupport

The last generation of chat bots couldn't live up to the hype. They were pre-programmed and only capable of canned responses. Generative AI represents a fundamentally new technology. The responses of Generative AI agents are never pre-written and always highly personalized using real-time information. The result? Awesome customer interactions that boost loyalty and growth. #customerexperience #customerservice #GenerativeAI #customersupport