Navigating investor and board relationships can be a daunting, difficult task for first-time and seasoned CEOs alike. By approaching the relationship with trust and transparency, roles and expectations can be clearly set, conflict and ambiguity can be avoided, and you can begin to identify how to best lean on a board for support.
📞 Frequently check in with and update the board on ongoing changes.
Contact should extend beyond quarterly board meetings and calling with problems. Make sure the board is informed of changes to the strategic course of the business. Make the calls and keep board directors abreast of developments. Otherwise, they’ll be unpleasantly surprised to hear about changes for the first time in board meetings.
📝 Discuss expectations (especially for a first-time CEO).
There’s often an unstated assumption the CEO should know what to do. As a result, a CEO doesn't want to ask for expectations because it reveals vulnerability. Rather, the CEO needs to get clarity from investors to stave off this sink or swim mentality.
🛡 Don’t try to keep up appearances for investors.
Transparency doesn’t come naturally when you get the big job. CEOs often feel like they need to have a pristine image and make everything seem perfect. Bring the board along on the journey—including, and especially with, any problems.
Investors should not be there to inspect and judge, but collaborate.