MSP Hire

Per usual, Chris Wiser puts on a heck of an event. It was a privilege to connect with peers, friends, and new faces in San Antonio this week - and getting to hear from Dan Martell was a special opportunity I am grateful for. Heading home inspired and motivated and looking forward to a weekend with my girls before hitting the ground running on Monday to do incredible things with incredible people. 7 Figure MSP™, ChannelFalcon

Join Allen Edwards for an in-depth exploration of the importance of well-crafted internal job descriptions. This webinar will cover how to define roles and responsibilities by creating job descriptions that clearly outline the responsibilities and goals for each role within your organization. You'll also learn how simple and effective job descriptions can reduce turnover and set clear expectations from the start. Additionally, we'll discuss the impact of job descriptions on performance management. Discover how they play a crucial role in setting performance standards, facilitating evaluations, and supporting employee development. Whether you're in HR or management, this session will provide valuable insights to help your organization thrive. Space is limited. Register to join us in the gallery: https://lnkd.in/ePd8jxzn

I'm feeling a little sassy today on #TaraBytes! This definitely been my #SpicyMonday. If you want to get heated with me, watch the video. TL/DW. A CULTURE BUILT ON PERKS MEANS THE COMPANY DOESN'T UNDERSTAND HOW TO BUILD A COMPANY CULTURE. Hey #Channel & non-channel friends, what do you think creates a good company culture? Dean Trempelas Jason Slagle Elizabeth Copeland Cassie Kerr Connor Swalm Kyle Christensen Tracie Orisko Eric Torres Caitlyn Jopp Alexandria Boyd Kass (Kathleen) Lawrence Ashley Cooper Kelvin Tegelaar Kayla Carline Natalie Hell Kerry Norman Tiffany Bell, SHRM-CP ImmyBot Immense Networks #SpicyTuesday I suppose #CompanyCulture #Rant #msp #managedservices #managedservicesprovider #managedserviceprovider

I had an interview scheduled for an entry-level helpdesk position. The candidate arrived on time in a nice blue shirt. He seemed nice. Unfortunately, we couldn't hear each other. Having had interviews all day, I figured it would be an issue from his end and suggested some troubleshooting fixes. When things didn't seem to work, I offered to switch to a different meeting platform. It looked like he was still trying to figure things out on his own for a few minutes, and then he left abruptly. I waited for him to show up on the new meeting, but he never did. I emailed him, asking him what the issue was and offering assistance. He replied with the email below. I felt quite disappointed. We could have tried more. I see how it could have taken a hit on his confidence when he couldn't get his audio to work. However, technical issues happen all the time. I see it happen even with experienced professionals who have been in IT for years. If you're someone trying to get into IT, please know that while technical knowledge is expected from you, how you respond and find solutions is what truly matters in this industry. And, sometimes, all it takes is just believing in yourself a little bit more.

The first step in creating a culture of process.

As we juggle multiple priorities daily, Ben Terry's advice on protecting planning time, anticipating disruptions, and modeling the behavior we wish to see resonates deeply. It's a reminder to all leaders of the transformative power of disciplined prioritization and consistent execution. Let's embrace these principles to not just manage our days, but truly own them. Kudos to my friend for sharing these pearls of wisdom!