NAFOA reposted this
We’re proud to share a report that outlines what Tribes shared on challenges they face with federal grant compliance and what we did to attempt to address those challenges. Thank you to all of the Tribes, Native orgs, and funders that volunteered to be interviewed and tested the pilot solutions. Treasury, HHS, in partnership with the Executive Office of the President, and DOI released a report detailing findings from the Tribal CX Pilot for Post-Award reporting project. The report concludes a yearlong interagency effort to develop and test customer experience focused improvements to lessen the post-award reporting burden for Tribal grant recipients in rural and underserved areas.The full report detailing the research findings, impact of the piloted solutions, and focus areas to support agencies as they work toward improving grant reporting process can be found here https://lnkd.in/gSK5kvhy