Let’s be honest, call recording & email monitoring have been commonplace in firms for many, many years & certainly long before the advent of more sophisticated surveillance solutions. The question is, do people behave better if they think, or indeed know, they are being monitored? In the first of a series with the awesome team at Global Relay, read my thoughts on surveillance, including my experiences where emails & transcripts ended up as evidence in court & on the public record ... #surveillance | #ecomms | #law | #marketabuse | #frontrunning | #fraud | #wirefraud | #conduct | #regtech | #regulatorycompliance | #trading | #fx | #cfds | NovaFin Consulting | #capitalmarkets
In our first edition of "The Conduct Chronicles," Emma Parry explains how monitoring alone does not deter #misconduct within financial services. Employees are aware they're being monitored, yet misconduct continues to manifest in different ways - how can firms adjust their strategies to prevent this? Read more: https://ow.ly/ZyAi50SLZNq