Ozmo

🔎 Ozmo is #hiring 🔎 🚀 Are you passionate about tech and ready to make a difference in digital content or sales? Ozmo is hiring for two dynamic roles: 📍 Enterprise Account Executive Do you have a knack for sales and a deep understanding of the telecom sector? As our Enterprise Account Executive, you’ll work to grow our SaaS platform, nurture new prospects and guide deals from start to finish. Join our team and partner closely with Product, Marketing and Sales to drive growth and elevate our customer experience. 📍 Content Developer If you’re detail-oriented, driven and excited by fast-paced digital projects, this role is for you. Help us deliver top-tier digital products that simplify technology for consumers worldwide. Gain valuable experience with our in-house training while collaborating with an energetic team of coders. Ideal for those looking to build their tech skills in a collaborative, innovative environment. ✨ At Ozmo, we believe in supporting our team with hands-on learning and real growth opportunities. Ready to make an impact? 🔗 Learn more and apply at https://hubs.li/Q02XmRCk0 #Hiring #OzmoJobs #TechCareers #ContentDeveloper #AccountExecutive #SalesJobs #DigitalContent #SaaS #TelecomSales #JoinOzmo #CareerOpportunities #FullTime #PartTime #Remote #Hybrid #Virginia

🎃👻 Halloween recap from your #Ozmonauts 👻🎃 Our team went all out this spooky season. From Spiderman suits and a Mason Ramsey rendition to Pokémon battles, a disco flashback and even a slug costume, we embraced Halloween with full creativity. And even some of our dogs hopped into the spirit! 🎨🖌️ Also, our artists didn't miss a beat with some incredible Inktober artwork to top off the month. Swipe to see all the Halloween magic. #HalloweenRecap #Ozmonauts #SpookySeason #Fall #Holiday #Culture #TechCompany #Ozmo #Halloween #MasonRamsey #Spiderman #Pokemon #Costumes #Inktober #Art

Thanks to all who came out to this year's C Spire Bytes & Bites MS event. We hoped you walked away with advanced IT insight and ways to grow your business. Thank you to our partners, Cisco, Dell Technologies, Fortinet, Rubrik, Arctic Wolf, Palo Alto Networks, Veeam Software, ExaGrid, Darktrace, Pure Storage, Nutanix, Eleveo, and Microsoft.

Our Account Executive, Sharleene Lins, had the pleasure of attending C Spire's Bytes & Bites event in Madison, MS, connecting with industry leaders and exploring the latest in business technology. From cybersecurity to tech solutions, it was an event filled with valuable insights and networking. Excited to see where these innovations take us! #BytesAndBites #TechEvent #IT #BusinessTechnology #Networking #Event #CSpire #RemoteVideo #Tech #Insights

🔍 Understanding customer churn: The emotional triggers you can’t ignore 🔍 Customer churn isn’t just about price or service—it’s about how your customers feel. Emotions like frustration, rage and lack of personalization are often the driving forces behind churn. 💡 Want to reduce churn? Focus on these emotional triggers: 1️⃣ Unresolved issues 2️⃣ Inability to speak to a human 3️⃣ Poor customer service 4️⃣ Lack of personalization By improving first-call resolution (FCR) and humanizing your customer support, you can turn those negative feelings into loyalty and trust. 🚀 Check out how emotions influence churn and how to address them. 👇https://hubs.li/Q02VwgFs0 #CustomerRetention #ReduceChurn #CustomerExperience #ChurnRate #TechSupport #CX #CustomerService #Solutions #Insights #Blog

💡 77% of customer service teams are already using AI and it's quickly becoming essential for scaling support and improving customer experience in telecom and broadband industries. However, not all AI tools are created equal. In our latest blog written by our Tech Copywriter, Caitlin Lemon, we break down how AI can save up to two hours of your team's workday, provide 24/7 support and offer personalized assistance to your customers—all while keeping data secure and complying with regulations like GDPR. 🌐🔒 Ready to find the right AI solution for your business? We’ll help you navigate the options with tips on scalability, multilingual support and ease of implementation. 🚀 👉 Read more and discover how the right AI tool can transform your customer support: https://hubs.li/Q02TYNp_0 #AI #CustomerExperience #Telecom #Broadband #CustomerSupport #BusinessGrowth #TechSupport #TechSolutions #Blog #Insights #Tips #CustomerService #Tech #Support

🚀 We want to extend our gratitude to everyone who connected with our Account Executive, John Pravongviengkham at Calix's Connexions 2024. It was a fantastic opportunity to discuss how we can continue elevating your customer experience. Let’s build on these valuable conversations! #Connexions2024 #TechSupport #Support #Broadband #Mobile #Telecom #CustomerExperience #Networking #Event #LasVegas

🔐 Did you know? iOS 18 now allows you to hide or lock apps using Face ID, adding an extra layer of privacy for your apps. With just a few taps, you can keep sensitive apps out of sight and access them from the App Library whenever needed. Stay in control of your privacy with this simple feature. #OzmoTechTip #iOS18 #FaceID #Privacy #AppSecurity #TechSupport #Mobile #iPhone #Apple #TechTip #Tips #Tutorial #HowTo #Hack Apple

Are you at WISPA's Wispapalooza? Stop by Tech Versailles 1 at 4:00 PM to hear our VP of Sales, Troy Cross, talk about optimizing customer support.

🚀 Meet up with John Pravongviengkham at Calix's Connexions 2024. It’s the perfect chance to connect with him and explore how Ozmo can elevate your customer experience. Connect with John today: https://hubs.li/Q02TlnY-0 #Calix #Ozmo #Connexions2024 #Broadband #TechSupport #CustomerExperience #Event #IndustryGrowth #Networking #BusinessGrowth #CustomerService #Insights #Tech