PG Forsta

Join us in Dallas for our Nursing Excellence Workshop Series! 🗓️ Check out how to register below

When it comes to #PX scores, nationally, things are looking up. But don't just take our word for it. Dive into the data from 6.5M patient encounters to explore the state of patient experience today. Our Chief Experience Officer Chrissy Daniels, MS breaks down national trends from our latest "Patient Experience in 2024" report ⬇️ https://lnkd.in/dcSDth-s

Get to know your members with the metrics that matter to understand who they are and what they need—all while maintaining compliance with healthcare regulations. Join our team of policy and member experience experts to learn the key insights and tools you need to help you improve the quality of service in the health insurance marketplace. 📅 Save your spot below!

Psst…We’ve got the hack to reduce acquisition costs and drive higher quality leads. The secret sauce? Look beyond the surface and dive into your customer’s behavior. The challenge is knowing what to do first and what your customers care about enough to get them through the door. So, how do you actually spend smarter? Explore the steps to unlocking higher conversion rates in our latest e-book: https://lnkd.in/gMRHCKbc #CustomerExperience #CustomerBehavior #CX #Insights

Data, insights, and analysis… it can all feel pretty abstract. Good thing we’re experts at bringing these big ideas together to give you the big picture of the market. 💡 Learn how we’re investing in innovation to bring you the insights and cutting-edge tech to supercharge your research at the 2024 Corporate Researchers Conference. Get an inside look at the latest #mrx work making an impact for the most innovative brands at #iaCRC, Sept. 17-19 in New York. Insights Association >> https://bit.ly/24-CRC

With our expanded PX Connect Suite for Epic, we’re delivering AI-powered insights to help you see your patients from every angle and deliver exceptional care—all from one platform. We’re coming together to build a better patient journey by connecting experience data into Epic, enabling the collection of patient surveys in Epic’s MyChart to help health systems capture and act on patient sentiment. Learn how leading organizations like Vanderbilt University Medical Center and NYU Langone Health are using our solution to improve patient experience and outcomes. https://lnkd.in/gCkcwyMa

Skip straight to the tips and key takeaways from our local search consumer behavior study. Here you’ll find deep insights into how consumer behaviors are reshaping local interactions and purchasing decisions across retail, dining, finance, and beyond. Start redefining your approach to local marketing and customer engagement: https://lnkd.in/g8Hs-DcE

We’re delighted to share the news that Darryl Wills is joining the Press Ganey team as our Market President of Member Experience! Darryl brings over 15 years of experience and knowledge in healthcare operations, value-based care, medical analytics, and payer solutions. As we strive to improve access and quality of care, Darryl’s passion and track record for improving patient experiences by analyzing the member journey is invaluable. Darryl’s leadership and collaboration will be an integral part of strengthening Press Ganey’s innovative presence in the member experience space. Please join us in extending a warm welcome to Darryl!

Forget to send us your speaker abstract for #HX25? Good news—you still have time! ⏳ The new deadline is Monday, August 12. Human Experience healthcare is about coming together through a single platform that connects all people, processes, and technologies to lay the foundation for holistic improvement. And that’s why we want you to share your voice and help shape the conversation! Don’t miss your chance to join our lineup of speakers: https://lnkd.in/gZ-49KYH

Want a sharper view on your local SEO? Adjust your lens to focus on the metrics that matter. 💡 Hint: keyword rankings no longer hold the top spot. Discover the KPIs that matter now with our latest guide: https://lnkd.in/gnQPX9-w