PhocusWire

There's still time to register for tomorrow's free #webinar 👉 https://bit.ly/3BYYYQG Our conversation around tech #modernization will explore how travel companies can start the process of moving away from legacy systems and toward modern solutions. Encora Inc.'s industry experts will be sharing their insights into the transformative benefits of the cloud, how #data serves as the foundation for the adoption of generative #AI, and be providing tangible steps to ensure your solutions continue to adapt and evolve. #traveltech #travelindustry #travelnews #artificialintelligence #techmodernization

In the last few years, we've seen a lot of speculation about the impact of #AI in search. Generative AI already allows many searches to occur directly within AI models, and last week's release of ChatGPT Search could be a significant threat to Google. So what do we need to do as #travel companies? Assuming this new stage in a world of generative AI isn’t going to slow down, there are two new goals you should keep in mind: https://bit.ly/3UF3oT3 #traveltech #travelnews #travelindustry #generativeAI #AIsearch

Gray Dawes Travel has acquired Verve Travel and Leisure, an Australia-based travel management company for an undisclosed amount. The acquisition, which includes leisure travel unit Bay Travel and Cruise, is Gray Dawes' sixteenth in recent years and brings its turnover to more than £600 million. Learn more on #PhocusWire: https://bit.ly/3UyKc9K #travelnews #traveltech #travelindustry #travelmanagementcompany

It’s been almost exactly a year since PhocusWire named its Hot 25 Travel Startups for 2024. We were excited to catch up with our most recent group of founders and asked them two questions - what were their companies’ highlights of 2024 and what are their priorities for 2025? You can find their responses now on #PhocusWire: https://bit.ly/3YPO6xn #travelindustry #traveltech #travelnews #travelstartups

If you haven't already saved your spot, there's still time to register for tomorrow's free webinar 👉 https://bit.ly/3NKY390 Why is having a customer-centric strategy essential to remain competitive in today’s #travel marketplace? Jenny King and Maggie Butler from Allianz Partners USA will be sharing their insights and answering your questions during this live event! #customerexperience #travelinsurance #travelindustry #travelnews #traveltech

In 2024, mobile devices are ubiquitous, and the influence of social media on travel decision making is well understood. But travelers’ relationship with technology continues to evolve, with the latest tech-driven services and hardware devices delighting, frustrating and even unsettling travelers young and old. Phocuswright's latest report, which is part one of a two-part series, dives into U.S. digital travelers’ usage and perceptions of the increasingly common technologies used in planning, booking and experiencing #travel today. Learn more about the Travelers and Tech 2024: Attitudes and Usage report here: https://bit.ly/4eaZPuY #travelnews #traveltech #travelindustry #travelresearch #travelplanning #travelbooking

Hipcamp, an online marketplace for #camping trips, has acquired BookOutdoors, a booking site for RV parks, #cabins, #campgrounds and #glamping resorts. Hipcamp said the acquisition will help it to meet travelers' demand for camping locations. 🏕️ “In all our customer interviews and research, the top request — by far — from our campers is more places to camp,” said Alyssa Ravasio, founder and CEO of Hipcamp. Learn more about the acquisition on #PhocusWire: https://bit.ly/3Uzq4E6 #travelnews #traveltech #travelindustry

Free Webinar - Thursday, November 7th at 11am ET 📅 Register now and mark your calendars! https://bit.ly/3BYYYQG In recent years, the #travel industry has seen a growing need for companies to move away from their legacy systems and toward updated solutions and processes. And while the value of modernizing seems clear, knowing where to start can be a challenge. In this live #webinar, produced by PhocusWire and Encora Inc., we'll dive into what the process of modernizing your tech systems actually looks like and explore tangible steps you can take to ensure your solutions continue to adapt and evolve. #traveltech #travelindustry #travelnews #modernization #livewebinar #freewebinar

Free Webinar - Wednesday, November 6th at 11am ET There's still time to reserve your spot at next week's live event! Click here to register: https://bit.ly/3NKY390 Allianz Partners USA's Maggie Butler and Jenny King will be sharing their thoughts on the importance of customer centricity to top-notch organizations and strategies to create hyper-focus on pivotal moments for travelers. #travelindustry #traveltech #travelnews #travelinsurance #customerexperience

🔦 CEO Spotlight - Ethan Lin of Klook It's been over a decade since Ethan Lin and co-founders Eric Gnock Fah and Bernie Xiong launched #tours and #activities marketplace Klook, which continues to be poised for growth. The Asia-based company announced overall profitability about a year ago, has expanded its work with Google and recently unveiled details of a partnership with TikTok. PhocusWire spoke to CEO Ethan Lin to discuss his business strategy, artificial intelligence in #travel and the advantages and downsides of having a background in banking: https://bit.ly/3YunRuX #travelnews #travelindustry #traveltech