PORTERS

It costs a lot more to get a customer than it does to keep one. Retaining your current customers is crucial, and not just because it’s cost-effective. Ecommerce businesses need to prioritize customer retention. #ecommerce #customerretention #businessanalytics https://lnkd.in/e-aiJJT5

Since the pandemic, businesses felt the rush to get online ASAP. If they were online, it was necessary to optimize sites and social media accounts to drive users. Even the Gen X crowd that just got their first iPhones hopped on social media to sell products and services.  #ecommerce #expand #businessagility https://lnkd.in/efQbfWj3

At this point in the modern world, if your website isn’t in mint condition like DeNiro’s coins from “Casino” and you’re not selling yourself like crazy online, you’re behind – far behind. Not only is having a website a crucial part of building credibility and proving you’re a trusted brand to your audience, but it’s an opportunity to add major value to your business by introducing a wider range of consumers to your products or services. https://lnkd.in/eARAv3hx

Quality Assurance is the process we use to review the user interface and user experience while discovering any potential bugs or errors on the site. The process is relatively straightforward unless your site has a large amount of customization, interactive functions, or eCommerce elements, then it obviously becomes more complex.  #ecommerce #qualityassurance #bouncerate https://lnkd.in/dyNg2mV3

The holiday season is of course the most profitable time of the year for online business. The 4th quarter almost always brings a hefty increase in average order size, along with an increase in overall orders period. Some retailers make up to 40% of their yearly revenue in this quarter alone.  So, not only does this time of year represent the biggest shopping season, it also gives you huge opportunities to attract new and, if you play it right, repeat customers, you’ll also be able to reach a wide array of customers you otherwise might not during the rest of the year.  #blackfriday #ecommerce #webdevelopment #businessdevelopment https://lnkd.in/dCXenCHn

Operating an eCommerce store is exceptionally different from running a brick-and-mortar business. New owners launching an eCommerce site often seek out recommendations on how to best drive sales and growth. You can definitely tell the better quality stores from the average ones, but what goes on behind the curtain that makes eCommerce stores successful? #ecommerce #agency #webdevelopment https://lnkd.in/daXrnG-p