Priority Dispatch Corporation

After more than seven years of development, research, and careful planning, Priority Dispatch Corp. has an exciting announcement: Protocol 41: Caller in Crisis (1st Party Only) was just released with MPDS v14.0.219 and ProQA 5.1.1.50. For more information on the full release and to get the update, check your inbox. Learn how to activate Protocol 41: https://bit.ly/3XmFNsG Protocol 41 was developed by the International Academies of Emergency Dispatch as the first mental health dispatching protocol designed specifically for first-party callers at risk of suicide or other severe mental and behavioral health episodes. Protocol 41: Caller in Crisis (1st Party Only) leverages powerful trainings, the most complex protocol logic ever developed by the IAED, and the expertise of behavioral health professionals to create a tool unlike anything ever before seen in emergency mental health dispatching. Learn more about Protocol 41: Caller in Crisis (1st Party Only): https://bit.ly/3XmFNsG #MentalHealth #SuicideAwareness #EmergencyMentalHealthDispatch #PublicSafety

🚔 Come See Us at the Building Bridges Evidence-Based Policing Tradeshow! 🚔 Join us November 7-8 at the Blue Mountain Resort and Conference Centre for the Building Bridges Evidence-Based Policing Tradeshow! This event will highlight the latest developments in evidence-based policing and the positive impact that research-driven decision-making is having on policing across Canada. Stop by our booth to learn more about how our solutions can help your agency integrate cutting-edge systems to improve policing outcomes. We can't wait to see you there! https://bit.ly/4dwim4E

Today, on National First Responders Day, we honor the brave individuals who put their lives on the line to keep our communities safe—firefighters, paramedics, police officers, and more. 🚒🚑 🚓 Their dedication and quick responses save lives, prevent tragedies, and make an incredible difference in our communities. Behind the scenes, Emergency Medical Dispatchers (EMDs) work to make first responders' jobs possible. While not yet classified as first responders, we also want to recognize EMDs today for their essential contributions. 📞 From guiding callers through emergencies to coordinating response efforts, they are the first link in the chain of survival. Join us today in celebrating all those who serve on the front lines and beyond, making sure help is on the way. 🙌💙 #NationalFirstRespondersDay #EMS #911Dispatch #ThankYou

Big news from Creech Fire and Emergency Services in Indian Springs, NV! 🎉 They’ve officially gone live with the Medical Priority Dispatch System (MPDS), the Fire Priority Dispatch System (FPDS), and the Police Priority Dispatch System (PPDS). 🚒🚓🚑 Going live with one system takes commitment and dedication, and this incredible team went live with three! We are so impressed by their team's efforts to make this huge milestone go off without a hitch. By adopting Priority Dispatch's comprehensive systems, Creech Fire and Emergency Services is setting the stage for more efficient and accurate responses for medical, fire, and police emergencies. These systems contain potentially life-saving instructions for CPR, escaping a sinking vehicle, and active shooter scenarios. Congratulations to the whole team for this big step forward in public safety! #EmergencyDispatch #FireDispatch #PoliceDispatch #ProQA #MPDS #FPDS #PPDS #PublicSafety #CreechFire #IndianSpringsNV #FirstResponders #911Dispatcher

🚨 Last Chance to Register! 🚨 Our staff training for retention webinar is happening TOMORROW! Training to Retain: How to Train Staff That Will Stick Around 🗓 October 24 at 11 a.m. MDT | 📍 Remote Time is running out to register for this vital training session designed to help you transform the way you train new emergency dispatchers. If your agency struggles with turnover and burnout, this webinar will provide you with practical, actionable solutions to create a better, more sustainable work environment. ✅ What we’ll cover: • How to integrate new training tools into your program • The critical role of mentors in supporting new staff • Effective techniques to reduce burnout and turnover • Creating a career path for new employees, not just a job Don’t miss out on this opportunity to give your training—and retention—the boost it needs. 🔗 Register before it’s too late: https://bit.ly/406N6pP

We're in Cancun! Bill Kinch and Claudia Martinez are representing us in Cancun, Mexico at the 2024 Mexico NENA Conference. This is our first time attending Mexico NENA, and to say we're excited to be both exhibiting at this conference and sponsors of it is an understatement. If you find yourself in the area, stop by Booth #46 and say hello! Our team is eager to connect with both the great professionals who live in the area and the ones who travel in from afar. #MexicoNENA #PriorityDispatch

Hopkins County Ems in Sulphur Springs, TX, has just taken a major step in advancing emergency response by going live with the Fire Priority Dispatch System (FPDS). This update empowers Hopkins County dispatchers with the latest in structured fire call-taking, enabling them to deliver precise, reliable instructions for emergencies like structure collapses, explosions, or gas leaks. The smooth GoLive is a testament to this amazing team's hard work! Congratulations to the entire team at Hopkins County EMS for embracing this new system so wholeheartedly and improving fire response for the residents of Sulphur Springs! #PDCPartyBox #PublicSafety #SulphurSprings #FireDispatch #FPDS #EMS

⏰ Just 5 days left! ⏰ Don’t miss the chance to attend our highly anticipated webinar on staff training for retention! Training to Retain: How to Train Staff That Will Stick Around 🗓 October 24 at 11 a.m. MDT | 📍 Remote If you're facing the constant challenge of high turnover and burnout at your emergency dispatch center, this webinar is for you. In just 45 minutes, experts from Priority Dispatch and the International Academies of Emergency Dispatch will share tried-and-tested strategies to build a more resilient and committed workforce. You’ll gain actionable insights on how to create a supportive, long-term career environment for your staff. Help your new employees go from surviving the job to thriving in a career. Make sure your team has the skills and confidence to succeed—and help them stay with your agency longer. Don’t wait, spots are filling fast! 🔗 Register here: https://bit.ly/406N6pP

🚨GoLive Alert! 🚨 Cedar County Sheriff's Office in Tipton, Iowa, has gone live with the Medical Priority Dispatch System (MPDS)! 🚑 This new system empowers Emergency Medical Dispatchers (EMDs) with advanced protocols surrounding burns, animal bites, and more to ensure fast and efficient dispatch. This is a huge step for Cedar County Sheriff's Office, and it shows how dedicated they are to serving and protecting their community. We couldn't be more excited to be partnering with such an incredible team! Join us in congratulating the team for this significant step in public safety! 🌟 #GoLive #MPDS #PDCPartyBox #PublicSafety #CedarCounty911 #TiptonIA

SunComm 911 Communications in Union Gap, Washington, has officially gone live with the Medical Priority Dispatch System (MPDS)! 🚑 This important transition allows for more accurate and efficient medical dispatching, helping ensure that their community receives the best possible emergency care. SunComm serves Union Gap with dedication, and by implementing MPDS, they are continuing their mission to enhance the quality of emergency medical services for the entire area. They now have access to potentially life-saving protocols, including those for breathing problems, heart problems, and more. Congratulations to the team for reaching this milestone and advancing public safety in Union Gap! 🚨 #GoLive #PDCPartyBox #MPDS #PublicSafety #UnionGap911