ReflexAI

🚀 Big News from ReflexAI! 🚀 We're thrilled to announce the launch of Prepare Voice, our AI-powered voice-to-voice simulation platform! Prepare Voice is designed to revolutionize human support training by offering realistic, dynamic simulations for high-emotion conversations in settings like crisis lines, mental health, hospitals, and emergency dispatch. It's a game-changer for organizations looking to build confidence, empathy, and high performance in their teams.

In high-stakes environments like crisis lines, outdated call center solutions simply aren’t enough. At ReflexAI, we recognize the unique challenges these teams face handling sensitive, urgent conversations that require deep empathy and precision. In our latest blog, written by our cofounder John Callery-Coyne, he dives into the core reasons why conventional technologies fall short and how ReflexAI’s innovative solutions are changing the game. https://lnkd.in/gR9bQsHu

On world mental health day, we want to extend our deepest gratitude to all the incredible professionals who dedicate their lives to supporting mental health. From crisis line responders to therapists, counselors, social workers, and so many behind-the-scenes team members, your work makes an immeasurable difference in the lives of so many. We also want to send love and support to anyone who may be struggling with their mental health. It’s okay to not be okay, and you are never alone in this journey. Let’s continue breaking the stigma and supporting each other.  💚 You matter. Your mental health matters. We’re all in this together.

We’re often asked, "What is ReflexAI?" The answer is simple: we're using AI to help empower human support. Whether in crisis response or customer service, we're here to help you deliver better outcomes. We're excited to share our new "Who is ReflexAI?" video, which offers a quick look into how our innovative solutions are making an impact. Watch the video and discover how ReflexAI is transforming how teams handle even the most challenging conversations. Want to learn more? Come visit us at #CrisisCon or Booth 4310 at #HLTH! We would love to have you try it out for yourself.

There’s a lot of skepticism—and, honestly, fear—in the field of psychotherapy when it comes to the use of AI in addressing mental health issues. Some therapists are wary of human-AI relationships and many are concerned about the potential for harm. I believe a lot of that comes from a limited understanding of how AI can be used. I love introducing the work of ReflexAI into these conversations, especially the work they’ve done in addressing mental health among our veterans. In this work, AI is a partner, not a replacement, a tool that is used to reduce harm and increase the likelihood of confident connection and attunement in a potential crisis.

On #SuicidePreventionDay, we’re grateful to the countless individuals and organizations working to reduce suicide. It’s inspiring to enhance the work of incredible partners such as Lines for Life. Take a few minutes to hear about their work and how ReflexAI tools play a role in their mission to provide the highest quality support in critical moments. 💙 #988Lifeline #MentalHealth #SuicidePrevention #MentalHealthSupport #LinesForLife #ReflexAI

In honor of 988 Day, we asked leaders at crisis centers across the country to share their insights on the life-saving work happening every day. You can check out the full piece “Every 9 Seconds: Reflections from the 988 Community on Providing “No Judgment, Just Help” here: https://lnkd.in/gq2ybfty 988 centers include thousands of individuals who fill a wide range of roles from frontline responders to trainers, quality assurance team members, clinical supervisors, IT specialists, HR professionals, and so many more. Through their dedication, 988 has supported over 10 million interactions in two years. Put another way – 988 provides non-judgmental support to a caller or texter every 9 seconds. Thank you to the individuals & organizations that contributed to this piece: Dwight Holton and Greg Borders at Lines for Life Jennifer Illich and Ashley Ladbury Hrichena at FirstLink Levi Van Dyke and Martyna Timmerman at Volunteers of America Western Washington Amee Ivie, MSW and Christian Raymer at Crisis Support Services of Nevada Jaymes Black and Becca Nordeen at The Trevor Project Jennifer Stark and Maggie Walker at Northwest Human Services, Inc. Ana Duarte Paniagua at MHMR of Tarrant County Stacey Contreras at Emergence Health Network #988Day #NoJudgmentJustHelp #MentalHealthSupport #CrisisSupport #988Lifeline #ReflexAI #MentalHealthAwareness #CommunityImpact #988

We’re incredibly proud to be working with the VA and the Veterans Crisis Line, using AI to support crisis line responders and help them better connect with the veterans they serve. Through our work with the VCL, ReflexAI’s AI-powered simulations are helping responders develop and fine-tune the skills needed to navigate challenging and high-pressure conversations with empathy and precision. At ReflexAI, our goal is to ensure that these frontline responders are equipped with the best tools possible to provide meaningful support. We’re thrilled to be contributing to such a vital project. Together with the VA, we’re driving real change for those who have served our country. https://lnkd.in/gzee9Ags #AI #VeteransCrisisLine #MissionDaybreak #CrisisSupport #Veterans #ReflexAI #ResponsibleAI #MentalHealthTech

🚀 **Join our team at ReflexAI: We're Hiring a Customer Success Associate!** 🚀 Are you passionate about helping customers succeed? Do you thrive in a fast-paced, mission-driven environment where your contributions make a real impact? ReflexAI is looking for a talented and motivated Customer Success Associate to join our growing team! #Hiring #CustomerSuccess #SaaS #TechJobs #AI #JoinUs #ReflexAI

🌟 New Blog Alert: Understanding Election Stress and How We’re Addressing It As the 2024 presidential election approaches, the impact of election stress is more significant than ever. Our latest blog delves into the rise of this modern phenomenon, the key drivers behind it, and how crisis centers can better prepare to support those affected. At ReflexAI, we’re committed to equipping crisis responders with the tools they need to manage the unique challenges of election-related anxiety. Our specialized training and evidence-based practices are designed to ensure that support is both effective and empathetic. 👉 Read the full blog to learn more about how we’re addressing election stress: https://lnkd.in/gPYuMH4e Let’s work together to navigate this critical period and ensure that those in need receive the support they deserve. #MentalHealth #Election2024 #CrisisSupport #ElectionStress #ReflexAI #CrisisCenters #Wellness