RCS Hospitality Group

RCS Hospitality Group

Hospitality

Bolivia, NC 1,877 followers

Preparing for the next generation of customers, members, and employees through strategic planning, training & hiring.

About us

The RCS Hospitality Group (formerly Reid Consulting Services), three times honored by Boardroom Magazine and Golf Inc. for excellence, is the "go-to" group for private clubs seeking state-of-the-art management consulting and staff training services that combine 21st-century techniques with the timeless values of America's great golf and country club traditions. We prepare clubs, restaurants, hotels, and resorts for the next generation of customers, members, and employees through insightful strategic planning; expert hospitality service training and staff development; inspired operations consulting; and expedient placement of the most talented managers in the industry. With over 75 years of cumulative experience, we are passionate about the continued legacy of the private and country club industry. All of our applications are value engineered, focused on attaining clarity, order, and stability for clubs according to their brand requirements and strategic direction. We will partner with your club to generate cash flow, exceed member and guest expectations, and create a sustainable and stable environment. "To write that the Board of Directors and I benefited greatly during the strategic planning process is an understatement. Ms. Reid facilitated a carefully coordinated plan that was in every way exceptional. Woodland could not have identified a better prepared professional to consult on our club's future." David Garfinkel, CCM, General Manager, Woodland Golf Club Contact us today to find out how we can help you incorporate state-of-the-art management and staff development practices into your operations, or help you find executive staff to help make it all happen.

Industry
Hospitality
Company size
2-10 employees
Headquarters
Bolivia, NC
Type
Privately Held
Founded
2000
Specialties
Club Operations Consulting, Strategic Planning, Crisis Management, Training & Leadership Development Programs, Executive Search and Recruitment, Food & Beverage Consulting, Golf and Country Club Management, New Club Developments and Remodels, Staff Training, Management Training, Online Hospitality Training, Social Media Consulting, Member Surveys & Data Analysis, Tournament & Special Event Planning, Menu Engineering, Workplace Culture, Virtual Training, and Leadership Development

Locations

Employees at RCS Hospitality Group

Updates

  • View organization page for RCS Hospitality Group, graphic

    1,877 followers

    🌟 Get ready to elevate your hospitality game! Join us for the Food and Beverage Bootcamp™, where fun meets expertise! Dive into a full day of engaging training with RCS Experts and unlock the secrets to exceptional service. From mastering customer interaction to perfecting your beverage knowledge, our comprehensive curriculum will transform your team's skills and boost your operations. Don’t miss this opportunity to learn, grow, and shine! 🍽️🥂 Click here for more information on booking this experience for your team today 👉https://hubs.ly/Q02SF2XD0 #FoodAndBeverageBootcamp #HospitalityExcellence #LevelUpYourService

  • View organization page for RCS Hospitality Group, graphic

    1,877 followers

    🌍 Nationwide Training Coverage with RCS Hospitality 🌍 At RCS Hospitality, we understand that exceptional training should be accessible, no matter where you are. That’s why we have a dedicated team of trainers ready to support you from the East Coast to the West Coast and everywhere in between! Whether you're in bustling cities or serene towns, RCS has you covered. Our expert trainers bring a wealth of knowledge and experience, ensuring your staff receives the best training tailored to your unique needs—wherever your business may be. No matter the location or training focus, we're committed to helping you elevate your team’s skills and confidence. With RCS, you’re never alone on your journey to service excellence! Let’s connect and create a customized training plan that fits your needs, wherever you are! 🚀https://hubs.ly/Q02RYzd00 #RCSHospitality #NationwideTraining #ServiceExcellence #TrainingExperts #EastCoastToWestCoast #HospitalityTraining

  • View organization page for RCS Hospitality Group, graphic

    1,877 followers

    🌟 Beyond Hospitality: Comprehensive Staff Development 🌟 At RCS Hospitality, we believe that effective training goes beyond just honing hospitality skills. We’re committed to the comprehensive development of your service staff, ensuring they feel equipped to handle any situation with confidence and grace. Our approach focuses not only on teaching genuine hospitality but also on nurturing the whole person. We empower your team with essential life skills, emotional intelligence, and interpersonal techniques that foster resilience and adaptability in a fast-paced environment. A confident team is a happy team! When your staff feels supported and prepared, they deliver exceptional service that keeps your customers coming back. Let us help you create an environment where every team member thrives! Invest in your team’s growth today and watch your service excellence soar! 🚀 Ready to launch? Contact us today https://hubs.ly/Q02RYx_T0 #RCSHospitality #ComprehensiveDevelopment #TeamConfidence #ServiceExcellence #HospitalityTraining #EmotionalIntelligence #HappyTeam

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  • View organization page for RCS Hospitality Group, graphic

    1,877 followers

    📣 Special Announcement: Exclusive Pricing for RCS Training Programs! 📣 Unlock featured pricing when you book any training date for 2024 or 2025 by October 31! At RCS Hospitality, we offer a range of innovative training programs designed to elevate your team's performance and satisfaction. Explore our offerings, including: Emotional Intelligence Training: Enhance interpersonal skills and boost team dynamics. Team Alignment Experience: Foster collaboration and communication among your team members. Discover Your Personality: Increase self-awareness to strengthen relationships and improve teamwork. Working Genius: Optimize collaboration and productivity. This is your chance to invest in your team's growth at an exceptional value! Don’t wait—secure your spot today and let us help you create a custom learning path tailored to your unique needs. Set your team up for success! 🚀https://bit.ly/3TUVqoF #RCSHospitality #TrainingExcellence #SpecialOffer #LeadershipDevelopment #TeamSuccess #EmotionalIntelligence #TeamBuilding #WorkingGenius

  • View organization page for RCS Hospitality Group, graphic

    1,877 followers

    🌟 No One Does Training Like RCS Does Training! 🌟 Proud to be recognized as the "Seven Time Staff Training Company of the Year," RCS Hospitality is at the forefront of innovative leadership and staff training programs. Our renowned Food & Beverage Boot Camp™ is just the tip of the iceberg! We're dedicated to enhancing operational effectiveness, customer satisfaction, and employee engagement. Whether you want to reset your culture, prepare for the future, or simply give your team a seasonal boost, RCS offers customized learning paths tailored to your unique needs. Let us help you achieve your goals and elevate your team's potential! 🚀Contact us today https://bit.ly/3BvZkhq #RCSHospitality #TrainingExcellence #LeadershipDevelopment #FoodAndBeverage #TeamBuilding #EmployeeEngagement

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  • View organization page for RCS Hospitality Group, graphic

    1,877 followers

    Whitney Pennell to speak at Fall BMI Thursday, October 3, 2024 Whitney Reid Pennell, founder and president of RCS Hospitality Group, will present at the Fall BMI Food & Beverage conference at the Houston Country Club on October 3, 2024. Whitney, an award-winning author and seminar leader will be sharing expert insights on staff training and banquet service management. Participants will learn to elevate their team's performance as they discover how to infuse excellence into their training programs and harness the power of AI to seamlessly connect with a multigenerational workforce. The comprehensive banquet service program will guide the group through the transformative 5 C's of catering, ensuring their events are nothing short of spectacular. We are looking forward to helping club managers to revolutionize their hospitality skills!

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  • View organization page for RCS Hospitality Group, graphic

    1,877 followers

    🌟 What Can You Do With More Trainers? More Training! 🌟 Exciting changes are on the horizon! Stay tuned for updates on our revamped training programs—both in-person and through RCSU Virtual Training. We’re thrilled to introduce our new trainers and customized Boot Camps to fit your specific needs. Expect a fresh perspective and innovative training tailored for a multigenerational workforce. Our programs will be more engaging, more fun, and dive deeper into what YOUR club truly needs. Don’t miss out! Click the link below to learn more and get ready for an incredible training experience! 👉 https://bit.ly/4eM91q9 #Training #RCSU #BootCamp #HospitalityTraining #NewTrainers #Engagement #MultigenerationalWorkforce

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  • View organization page for RCS Hospitality Group, graphic

    1,877 followers

    As we come together in the wake of Hurricane Helene, we want to take a moment to acknowledge the incredible strength and dedication within our hospitality community. While many of you have been tirelessly caring for our members, friends, and guests, we know that you are also navigating your own challenges and beginning the process of rebuilding your lives. In times like these, the spirit of hospitality shines even brighter. Your commitment to uplifting others, even as you face your own hurdles, is nothing short of inspiring. We recognize the long road ahead, but we believe in the power of our community to support one another through recovery. Together, we can restore not only our businesses but also the bonds that make our communities so special.

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