Remarkable Leadership Lessons

Turnover and talent shortages are challenges we all know too well in retail and healthcare IT. Finding the right people is crucial, but it’s only one piece of the puzzle. The real question is: Are we making the most of the people we already have by using technology effectively? Too often, managers focus solely on hiring, but the key to sustainable success is how you empower your current team. Imagine if technology could do more than just streamline processes—imagine it augmenting the capabilities of your customer service team, reducing their workload, and allowing them to focus on meaningful customer interactions. From AI chatbots that handle routine inquiries to workflow automation that eliminates redundant tasks, leveraging tech the right way transforms the employee experience and maximizes productivity. So, I ask you—how are you using technology to complement your workforce? Are your systems empowering your team or merely adding more to their plate? Let's rethink how technology and people can work together, creating an environment where your employees feel supported and turnover becomes less of a struggle. #OperationsExcellence #HealthcareIT #RetailIndustry #TurnoverChallenges #TechnologyAndPeople #CustomerServiceEmpowerment #LeadershipInOperations

As a business leader, you have the opportunity to create significant positive change in your community. But have you considered using your neighborhood goodwill to attract top talent? Here are four community-driven ideas that can become powerful recruitment tools: 🌞 Initiate Community Projects: Start or sponsor local initiatives that address specific community needs, such as clean-up drives or health fairs. Recruitment Strategy: Highlight your community projects in job postings and on social media to attract socially conscious candidates who are passionate about making a difference. 🌞 Partner with Local Schools: Offer internships, workshops, or funding to support educational programs. Recruitment Strategy: Build relationships with students and educational institutions—these connections can serve as a pipeline for young, motivated talent eager to grow with your company. 🌞 Encourage Employee Volunteering: Give employees paid time off to volunteer, enhancing community engagement. Recruitment Strategy: Showcase your company culture by emphasizing the value you place on giving back—this will appeal to candidates seeking employers that prioritize work-life balance and social responsibility. 🌞 Support Local Businesses: Choose local suppliers and vendors to boost the local economy. Recruitment Strategy: Highlight your support for the community during interviews to show potential employees they’d be joining a company committed to positive local impact. By taking these steps, business leaders can not only strengthen community ties but also foster a spirit of cooperation that attracts top talent and drives mutual growth. #MakeADifferenceDay #Leadership #CommunityEngagement #SocialResponsibility #RecruitmentStrategies

Ever heard of the senior manager who submitted his own resume to his company's hiring process, only to be automatically rejected? Sounds like a plot twist, but it’s a real story that went viral recently. The manager, tired of hearing HR's complaints that 'good talent is hard to find,' decided to put the system to the test. He applied for a role using his actual experience—and got an automatic rejection. Digging deeper, he found that HR was relying on outdated job requirements and an Applicant Tracking System (ATS) that filtered out qualified candidates without a second glance. When senior leadership discovered the full extent of this failure, the outcome was drastic—HR was let go entirely. The moral? AI and programs like ATS are only as good as the people who manage them. Technology is a powerful tool, but it can't replace critical thinking, updated insights, or a human touch. For operations leaders out there: Are your recruitment processes in line with your real needs, or are outdated systems standing in your way? Tech should support your strategy, not sabotage it. It takes smart, attentive people to ensure that AI and automation work for you, not against you. It’s time to re-evaluate—how effectively is your tech helping you find and keep the best talent? Feeling limited by your current team's capabilities? Learn how to build a scalable team that can grow alongside your business. Invest 15 minutes to find out one solution that can help you rethink your strategy and use of automation: https://lnkd.in/en7FtnzV #OperationsLeadership #HiringChallenges #ApplicantTrackingSystem #AIInHiring #CriticalThinking #HumanTouchInTech #LeadershipLessons

Feedback, both giving and receiving, can be daunting - don't I know it. Yet, it's the backbone of growth and improvement in any business setting. As leaders, it's crucial to navigate these conversations with empathy and clarity, turning potential discomfort into opportunities for development. This approach not only clarified expectations for an uncertain employee, leading to her success, but also reinforced the power of constructive feedback. Remember, feedback is not just about correction but about mutual growth and understanding. Let's use feedback as a tool to build trust and drive continuous improvement in our teams. What would you do if 15 minutes of skill building could improve performance? Do you wish you had a skilled, cohesive team that consistently delivers results? Learn how to cultivate a workplace environment that fosters collaboration and excellence. Link in the comments. #Leadership #EmployeeGrowth #FeedbackCulture #HRexecutive #WomenExecutives #RemarkableLeadershipLessons #ExecutiveTeams #CareerAdvice

Part 3: Final Challenges for New Managers – Are Your Team Leaders Ready? 💡 Wrapping up our series on challenges faced by managers, here are issues 11-15 that department managers should be aware of when assessing the leadership skills of their direct reports: 🔹Navigating Office Politics – Understanding the dynamics without getting caught up in conflicts. 🔹Adapting Leadership Style – Not knowing how to switch styles to fit different team needs. 🔹Managing Upwards – Learning to communicate effectively with their own managers. 🔹Building Trust – Struggling to establish trust with the team while maintaining authority. 🔹Developing Team Members – Not having experience in coaching and career development. These common frustrations can derail any manager’s progress. By recognizing these challenges, you can better support their transition into effective leaders. Feeling limited by your current managers capabilities? Learn how to build a management team that can grow alongside your business. Watch my free 15-minute masterclass to improve the IMPACT of your leadership and development skills. Link in the comments. #NewManagerSupport #OfficePolitics #TrustBuilding #LeadershipDevelopment #CareerGrowth #LeadershipAssessment #DepartmentLeadership #ManagerialSuccess

Are you wasting money trying to develop your team? Ever feel like you or your team are constantly learning new leadership strategies, but nothing seems to stick? You're not alone. Acquiring knowledge is easy, but applying it effectively is the true challenge. That's where understanding your brain comes in. This episode of Remarkable Leadership Lessons features Dr. Evan Gordon, founder of Brain Resource. He dives deep with Denise Cooper on the fascinating connection between our brains and our capacity for change. Here's the key takeaway: true leadership in a world of constant change requires more than just information. It requires an action-oriented mindset. Ready to get the most value out of training? Tune into this episode and discover the power of neuroscience-backed leadership! Listen now: https://lnkd.in/ecRwwePY If you listened, share your insights. #Neurology #OrganizationalChange #RemarkableLeadershipLessons #Podcast

Part 2: Common Frustrations for New Managers – Challenges 6-10 🚀 When assessing the strength of your management team, it’s important to recognize where they might struggle. Here are challenges 6-10 that managers often face: 🔹Handling Conflict – Finding it difficult to mediate disputes among team members. 🔹Motivating the Team – Not knowing how to keep everyone engaged and productive. 🔹Holding Difficult Conversations – Feeling anxious about discussing poor performance or other sensitive issues. 🔹Managing Underperformers – Struggling to help underperforming employees while maintaining team standards. 🔹Recognizing and Rewarding Performance – Being unsure of how to effectively acknowledge good work. Department managers, have you identified these areas in your new managers? By providing guidance, targeted training, and support, you can help your team develop stronger leaders. Don't miss Part 3 where we explore more challenges! Feeling limited by your current managers capabilities? Learn how to build a management team that can grow alongside your business. Watch my free 15 minute masterclass to improve the IMPACT of your leadership and development skills. Link to the class is in the comments. #ManagerialChallenges #LeadershipSupport #ConflictResolution #TeamMotivation #PerformanceManagement #ManagerGrowth #LeadershipSkills

Part 1: 15 Challenges New Managers Face – Are Your Direct Reports Struggling? 🤔 When promoting employees to management roles, it’s crucial to recognize the challenges they might face. Whether they are new managers or seasoned, many managers feel overwhelmed, and understanding their struggles can help you better support them. Here are the first 5 challenges new managers commonly face: 🔹Delegating Tasks – Struggling to let go and delegate effectively. 🔹Managing Former Peers – Navigating the shift from being "one of the team" to being a supervisor. 🔹Providing Constructive Feedback – Not knowing how to balance honesty with encouragement. 🔹Time Management – Struggling to manage both individual responsibilities and team oversight. 🔹Setting Clear Expectations – Finding it hard to communicate performance standards clearly. Feeling limited by your current managers capabilities? Learn how to build a management team that can grow alongside your business. Watch my free 15-minute Masterclass to improve the IMPACT of your leadership and development skills. Link in the comments. #NewManagerChallenges #LeadershipDevelopment #DelegationSkills #TeamManagement #ManagerSupport #LeadershipGrowth #DepartmentManagers https://lnkd.in/en7FtnzV

May you have an easy fast and a purposeful Yom Kippur. #YomKippur

What is Culture, Really? And What Does It Say About Your Leadership? 🌱 Too often, we think of culture as something unique to a group—a set of traditions and identities. But in the workplace, culture is what we create—intentionally or unintentionally. It’s shaped by what we pay attention to, what we ignore, what we reward, and what we accept as norms. 🌟 Many leaders feel resigned to the culture they inherit, but the truth is, leaders have the power to create, reinforce, or even dismantle workplace culture. Imagine a new leader emphasizing innovation over stagnation—over time, they build processes that shift the environment to one of growth, risk-taking, and solutions. Culture is more than just identity; it's the knowledge, beliefs, customs, and habits we form in our teams and organizations. It’s about the agreements we make to understand how to get along and thrive together. So, what does your workplace culture say about your leadership style? And what are the unwritten rules that shape your team's behavior? 💡 Competence is about doing something well. Cultural competence is about intentionally creating an environment where everyone understands and values the way the group operates at work and can do their best. ✨ Ask yourself: Are you hiring people who believe in the culture you want, or living with the one you’ve been given? ➡️Constantly frustrated by a revolving door of employees? Discover how to create a work environment that attracts and retains high-performing individuals. Watch my FREE masterclass for actionable steps. Link in comments. #WorkplaceCulture #Leadership #CulturalCompetence #Teamwork #IntentionalLeadership #CultureChange #UnwrittenRules #GrowthMindset #transformation