Reputation

📣 [NOVEMBER CUSTOMER NEWSLETTER] 📣 🎉 Happy Gratitude Month to our wonderful customers! And we have extra special shout-outs to World Car Auto Group Main Street Bank, Peak Living Amsdell Companies, Mission Rock Residential, LLC and Howards Motor Group - take a listen 😍 This month's issue includes: 📈 Product Updates: Enhanced Location Leaderboard, Custom Survey Branding, and Google Business Updates. 📽 Webinar: Lunch & Learn Winter Series in December 🔦 Trending Topics: National Leave a Review Day Follow-Up Tips and CEO Spotlight 🧡 Reputation Gratitude Month: Celebrating Gratitude Month by honoring our amazing customers & team—thank you all! 🍁 🔗 Stay updated here: https://lnkd.in/gCR_FDR

Automotive Management Live is back today at the NEC Birmingham! Here’s what the Reputation UK team have in store: 🚘 Gary Banks and Matthew Patchett are currently hosting a breakfast roundtable to kick off the day, discussing how dealerships are leveraging #AI to boost efficiency and performance. 🗣 Declan Gregson and David Holbrook are sitting down with Chris Lee and Stuart Mackintosh of Howards Motor Group from 13:30 in Theatre 2 for an insightful conversation on how the group delivers on their brand promise in a feedback-first environment. 📘 Pick up a copy of our latest European Automotive Report for expert insight and those all-important annual rankings! 📌 Come See Us at Stand C40 Let’s chat about how we enable AM100 brands and many more to "always know, always act" across consumer feedback channels and uncover what truly matters to customers. #Reputation #CustomerJourney #Insight

🌟 Online reviews can make or break your business. Are you paying attention? 🌟 Reputation CEO, Joe Burton, shares powerful insights in his latest Forbes Technology Council article on why online reviews are more than just star ratings—they’re a critical business asset. Discover: ✔️ Why customer feedback is your competitive edge ✔️ The surprising impact of reviews on revenue and reputation ✔️ Actionable tips to harness the power of reviews 👉 Don’t miss this must-read for any business leader navigating the digital age: https://lnkd.in/efsGqaDx #Leadership #CustomerExperience #ReputationManagement #ForbesTechCouncil

Reputation's Kate Burns spoke with Boutique Hotel News about the future of reputation management in the hotel industry, providing insight into how feedback from online reviews and social media can impact the guest experience. Well done, Kate! 📽 Watch the recording here: https://lnkd.in/es6H9EUp

🎉 Congratulations to Howards Motor Group for having the highest Reputation Score in our UK Top 100 Dealer Groups report! 🎉 ➡ See the full European Automotive Industry rankings here: https://lnkd.in/eGH6-6CA

✨ Happy Diwali! ✨ Wishing everyone a joyful and prosperous Festival of Lights filled with warmth, happiness, and togetherness. May this Diwali bring new beginnings, success, and brighter days ahead! 🌟🪔🌸 "Diwali, the Festival of Lights, is a vibrant celebration deeply rooted in Indian culture. It symbolizes the triumph of good over evil. Homes glow with Diyas (Oil Lamps), colorful rangolis, and the joy of togetherness, while sweets and fireworks fill the air. May your days ahead be as colorful as the rangoli and as sweet as the festive treats. Here’s to new beginnings, lasting joy, and abundant blessings. Shubh (Happy/Bright) Deepavali!" — Joga, Sr. Director, India Operations "Diwali is a time for families and friends to come together and celebrate the victory of good over evil, light over darkness, and knowledge over ignorance. The festival is associated with Lakshmi, the goddess of wealth and prosperity. On Diwali, people light lamps and candles all over their homes and temples to symbolize the victory of light over darkness." — Mangalam, Sr. Manager, QA "Diwali is the king of festivals. It’s celebrated with family, friends, relatives, and neighbors. The preparations and celebrations last several days, involving cleaning, decorating, making special snacks and sweets, and enjoying firecrackers. This festival of lights brings immense togetherness and joy!" — Sudha, Manager, QA "Diwali is a symbol of hope for humankind. May it bring universal compassion, inner joy, peace, love, and awareness of unity to all. Happy Diwali!" — Abhijit, Director, Global Source to Settle & Head of India Finance Operations "Diwali, the festival of lights, is a beautiful time to celebrate with loved ones. The glittering lights, diyas, and lanterns fill the sky as this festival is celebrated everywhere with cheer and joy. Diwali symbolizes positivity and a happy spirit!" — Ramakrishna, Sr. Office Administrator "Diwali is a time for families and friends to come together and celebrate. It is a joyous occasion filled with laughter, feasting, and the exchange of gifts."— Amey, Sr. Financial Analyst "With the shining of diyas and the echoes of the chants, may prosperity and happiness from this festival of lights fill our lives." — Senthil, Director, Engineering Here’s to the lights, laughter, and joy Diwali brings. From all of us at Reputation, we wish everyone a safe and bright Diwali!  #HappyDiwali #ReputationNation #FestivalOfLights

📸 Our team had an incredible time at Columbia Business School, presenting an executive course on Designing Customer Experiences from Strategy to Execution 📈 It was inspiring to engage with such talented executives and future business leaders, diving deep into how strategic design translates to real-world results. A big thank you to Columbia Business School for the opportunity to present again, and to everyone who joined us for a truly insightful session! #CustomerExperience #CX #StrategyToExecution #Leadership

🎃👻 Happy Halloween from Reputation! 🎃👻 Another year of creative costumes, festive treats and team-building fun across our global offices. 🌎🕸️ Swipe through to catch a glimpse of our teams' amazing costumes and creative setups. Big thanks to everyone who helped make this Halloween so spook-tacular! 👻

🌟 Spotlight Alert! 🌟 Reputation management is now a business imperative, and it's time every company took note. In Joe Burton's latest feature on CEOWORLD magazine, we dive into why protecting your brand’s reputation should be as crucial as safeguarding your cyber assets. Because when it comes to building trust and long-term success, reputation matters as much as security. 🔐💼 Check out the article for insights on proactive strategies and how to safeguard what matters most. 🔗 https://lnkd.in/dtUaw-Ck #ReputationManagement #BrandTrust #CorporateResponsibility #Reputation

🌟 Exciting News! 🌟 Reputation has been recognized with not one, but two prestigious industry awards! 🏆 In today’s competitive market, standing out means consistently innovating and delivering top-tier solutions—and these awards are a testament to our commitment. We're incredibly proud to see our work in customer experience management and reputation building recognized at the highest level. “Our recent recognitions reflect our commitment to delivering exceptional value to our clients while fostering a workplace culture where our teams can thrive,” said Joe Burton, CEO of Reputation. 👉 Read more about our latest awards from MarTech Cube here: https://lnkd.in/e4VdzYTm