The Retail Tales: Retail AI Podcast

Excited to share the latest episode of The Retail Tales: Retail AI Podcast, where I sit down with Roland Ehi (a.k.a. Roe) to discuss the critical role of data readiness in a retail company's AI and Generative AI journey. Roe shares invaluable insights on how AI and GenAI are transforming the retail industry and the key components of data readiness that retailers must focus on. He also addresses the common misconception that data maturity must be achieved sequentially before starting an AI initiative. This episode is a must-listen for retail executives looking to accelerate their AI adoption and unlock the full potential of their data assets. Check it out and let me know your thoughts! Tune in to learn more!

🎙Path to Data Readiness for AI and GenAI in Retail🎙 In this insightful episode of The Retail Tales (#TRT), our host Saurabh Vijayvergia is joined by Roland Ehi, a seasoned partner at Deloitte Consulting, to explore the path to data readiness for retail companies' AI and Generative AI ambitions. During their conversation, Roland and Saurabh discuss how retail executives could accelerate their AI adoption and unlock the full potential of their data assets. They explore: - The transformative power of AI and Generative AI in the retail industry, enabling personalized customer experiences, fraud detection, and optimization across the value chain - The critical components of data readiness for a successful retail AI journey, including data quality, integration, governance, architecture, and data literacy - The misconception that data maturity must be achieved sequentially before starting an AI initiative - retailers can start leveraging AI with their existing data while improving data capabilities - The challenges retailers face in harmonizing and organizing item/product data across complex legacy systems and siloed business functions - The importance of aligning business and technology stakeholders on the strategic value and desired outcomes to drive successful data and AI initiatives  Tune in to this episode now! Podcast available on Spotify and Apple. #TheRetailTales #Consumer #GenerativeAI #DataReadiness #PathToGreen ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on #Spotify and #Apple for all the latest episodes and updates. Spotify: https://lnkd.in/eaJuAw9P Apple: https://lnkd.in/eKYSUpUe "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail. Contact: retailaitales@gmail.com

🎙AI-enabled Internal Transformation 🎙   In this insightful episode of The Retail Tales (#TRT), our host Saurabh Vijayvergia sits down with Scott Holcomb, a seasoned partner at Deloitte Consulting and the firm's Generative AI Transformation Leader. Scott shares his experience of leading a diverse and federated organization like Deloitte Consulting through its own internal journey of leveraging AI and GenAI to transform its operations, and highlights how retail companies can adopt similar strategies to enhance efficiency, improve customer experiences, and drive innovation. He discusses the importance of setting a clear ambition and strategy, the challenges of change management and user adoption, and the critical role of trust and security in implementing these transformative capabilities. Scott also provides valuable advice for retail leaders looking to embark on their own AI and GenAI-driven transformation journeys, emphasizing the need to:  - Get the data estate in order - Establish the right operating model - Focus on "no-regrets" moves to unlock value Tune in to this episode now! Podcast available on Spotify and Apple. #TheRetailTales #Consumer #GenerativeAI #InternalTransformation ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on #Spotify and #Apple for all the latest episodes and updates. Spotify: https://lnkd.in/eaJuAw9P Apple: https://lnkd.in/eKYSUpUe "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail. Contact: retailaitales@gmail.com

🎙 Top-5 Applications of GenAI in Retail 🎙   In the latest episode of The Retail Tales (#TRT), Saurabh Vijayvergia shares a personal experience that sets the stage for an in-depth exploration of how Generative AI (#GenAI) is reshaping the retail landscape. As retailers face a rapidly evolving marketplace, this episode unpacks the top 5 game-changing applications of GenAI that could make a difference for retailers. It's one thing for retailers to keep making excuses - the pandemic, climate change, macro-economic trends, geo-political tensions, basically the uncontrollable variables - for their underwhelming financial performance. But it's completely different to take your business by the reins by focusing on the controllable ones. Saurabh talks about how retailers can leverage AI to create personalized customer experiences, streamline operations, and ultimately drive growth, ensure profitability, and elevate human experience.   This episode isn’t just about pie-in-the-sky AI concepts; it's about real-world applications that retail leaders can implement today to gain a competitive edge in the market.   Tune in to this episode now! Podcast available on Spotify and Apple.   #TheRetailTales #Consumer #GenerativeAI #Top5Applications #GameChanger ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on #Spotify and #Apple for all the latest episodes and updates.   Spotify: https://lnkd.in/eaJuAw9P Apple: https://lnkd.in/eKYSUpUe   "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail.   Contact: retailaitales@gmail.com

🎙📣 Enterprise Customer Ops with AI in Retail 📣🎙   In this insightful episode of The Retail Tales (#TRT), we are highlighting a very interesting conversation between our host Saurabh Vijayvergia and Ievgen Miasushkin, the founder and CEO of Tur.ai - Power Your Business Processes with AI Automation. This episode is packed with valuable insights on how AI is transforming the retail industry—from automating workflows to driving operational efficiencies. Ievgen shares his journey from software engineer to entrepreneur and how Tur.ai is helping some of the Fortune 500 retail companies achieve next-level success with cutting-edge AI automation.   Key Highlights: - How Tur.ai is revolutionizing retail processes, including lead-to-quote automation and customer service enhancements - A behind-the-scenes look at how AI helped The HEINEKEN Company revolutionize its cashback loyalty campaigns, achieving significant cost savings and improving customer satisfaction - Ievgen's thoughts on the future of GenAI in retail and how it can enhance both customer satisfaction and employee productivity   Tune in to this episode now! Podcast available on Spotify and Apple.   #TheRetailTales #Consumer #GenerativeAI #CustomerOps   ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on #Spotify and #Apple for all the latest episodes and updates.   Spotify: https://lnkd.in/eaJuAw9P Apple: https://lnkd.in/eKYSUpUe   "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail.   Contact: retailaitales@gmail.com

🎙📣 Are Customers Price-Sensitive or Value-Conscious? 📣🎙   In the latest episode of The Retail Tales (#TRT), our host, Saurabh Vijayvergia, tries to explore a consumer behavior shift—customers are not just spending less, they’re seeking MORE VALUE. As part of this exploration, we also highlight how retailers could use #AI and #GenAI capabilities to capitalize on this trend.   Inspired by a recent CNN article, "Customers Didn’t Stop Spending. Companies Stopped Serving.", this episode uncovers why some big retail brands are struggling while others, like Abercrombie & Fitch, are making a remarkable comeback.   Key Highlights: Why consumer spending is shifting towards value-driven purchases The systemic challenges facing the retail industry today How AI and GenAI can help retailers overcome some of these challenges   If you’re a retail professional, business leader, or AI enthusiast, this episode is a must-listen! Discover how the power of AI can turn challenges into opportunities in this rapidly evolving market.   Tune in to this episode now! Podcast available on Spotify and Apple.   #TheRetailTales #RetailAI #Consumer #ConsumerBehavior #CustomerExperience   ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on #Spotify and #Apple for all the latest episodes and updates.   Spotify: https://lnkd.in/eaJuAw9P Apple: https://lnkd.in/eKYSUpUe   "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail.   Contact: retailaitales@gmail.com

🎙 Nimble Principles of GenAI Governance 🎙   We’re back with yet another exciting new episode of The Retail Tales (#TRT), where we dive deep into all things AI across the retail value chain! In this episode, our host Saurabh Vijayvergia unpacks the GenAI Governance process and reveals the key to accelerating value realization.   Tune in to discover: The typical definition of GenAI governance process for a retail company Common roadblocks slowing down GenAI governance process and GenAI initiatives Strategic and tactical principles to make GenAI governance process nimbler.   If you’re someone facing challenges with a slow governance process, or if you are someone who is looking to design or even understand governance process for GenAI initiatives within your organization, this episode is a must-listen for you.   Tune in to this episode now! Podcast available on Spotify and Apple.   #TheRetailTales #RetailAI #Consumer #GenAIGovernance #NimblePrinciples   ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on #Spotify and #Apple for all the latest episodes and updates.   Spotify: https://lnkd.in/eaJuAw9P Apple: https://lnkd.in/eKYSUpUe   "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail.   Contact: retailaitales@gmail.com

🎙📣 AI Transformation through CFO's Lens 📣🎙 Thrilled to announce a mini-series within the podcast. It's going to focus on exploring the roles and responsibilities of different c-suite executives on the AI transformation journey of a retail company. Kicking off this series of episodes, our host Saurabh Vijayvergia focuses on the role of a Chief Financial Officer (CFO) of retail companies in this episode of The Retail Tales (#TRT).   🎧 Tune in to discover: - How CFOs can lead by example and become champions of AI within their organizations - The top 5 impactful and feasible AI/GenAI use cases for finance function - Insights into the evolving role of CFOs to enable enterprise-wide AI transformation for a retail company   Whether you're a CFO, work closely with one, or aspire to step into those shoes, this episode is a must listen for you. For the others, listen in to know what CFOs of your company must do to harness the power of AI and GenAI for enterprise-wide value creation.🏆   Tune in to this episode now! Podcast available on Spotify and Apple.🎧🔥   #TheRetailTales #RetailAI #Consumer #CFOinsights   ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on #Spotify and #Apple for all the latest episodes and updates.   Spotify: https://lnkd.in/eaJuAw9P Apple: https://lnkd.in/eKYSUpUe   "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail.   Contact: retailaitales@gmail.com

🎙📣 GenAI in Fashion Retail 📣🎙   In the latest episode of The Retail Tales (#TRT), Saurabh Vijayvergia is joined by the Fashion Retail industry veteran, Karla Martin. Having held key positions at organizations such as Deloitte, Google, Booz Allen Hamilton, and even co-founded a tech incubator, Karla brings over 25 years of experience to the table. She currently serves as an outside board of director at Savage X Fenty, which is one of #Rihanna's brands.   Together Saurabh and Karla discuss the impact of AI and Generative AI on fashion retail industry and designer community. 🚀   Karla shares her perspectives on: 🌟 Impacts on design exclusivity and originality in the world of GenAI 🌟 Over-exaggerated and underrated trends in design and fashion retail 🌟 Her hopes and wishes from AI and GenAI   Tune in to this episode now! Podcast available on Spotify and Apple.🎧🔥   #TheRetailTales #RetailAI #Consumer #FashionRetail ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on #Spotify and #Apple for all the latest episodes and updates.   Spotify: https://lnkd.in/eaJuAw9P Apple: https://lnkd.in/eKYSUpUe   "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail.   Contact: retailaitales@gmail.com

🎙📣 Unexpected Encounter with a Retail Boardroom Powerhouse📣🎙 Ever wondered how boards of the retail giants function? What they are responsible for? And what their biggest concerns are?🤔 In this riveting episode of The Retail Tales (#TRT), host Saurabh Vijayvergia spills the beans from a chance encounter with a board member of one of the top 5 U.S. retailers 🚀 Listen to this episode to get a sense of what transpired during this unexpected meeting! The key highlight of this episode is the list of 5 critical questions that every retail board must ask their C-suite leadership and every C-suite leader must be prepared to answer to their board. Whether you're a board member, a retail executive, or simply a retail enthusiast, this episode is packed with insights you don't want to miss! 🏆 Tune in to this episode now!🎧🔥 #TheRetailTales #RetailAI #Consumer #BoardQueries ------------------------------------------------ Stay tuned for more tales from the world of Retail and AI, and don't forget to like, share, and subscribe to "The Retail Tales" podcast on Spotify and Apple for all the latest episodes and updates. #Spotify: https://lnkd.in/eaJuAw9P #Apple: https://lnkd.in/eKYSUpUe "The Retail Tales" podcast is dedicated exclusively to the convergence of #Retail and #AI. Whether you're a seasoned retail executive or a curious enthusiast, this podcast promises to deliver valuable insights on #RetailAI, thought-provoking discussions, and inspiring stories and perspectives from other industry leaders. So, join us in this exciting journey to explore the limitless possibilities of AI in Retail. Contact: retailaitales@gmail.com ------------------------------------------------