RingCentral

Welcome to the new era of AI at work. ✨ Bring customer and employee experiences together with trusted AI communications. Learn more about our modern business phone and omnichannel cloud contact center: https://lnkd.in/gKyrd693.

Staying connected is crucial for first responders to act quickly and ensure public safety. In high-pressure moments, fast, reliable communication is key. 🚨 RingCentral for Frontline Workers keeps teams unified with instant voice messages, mobile camera sharing, AI, and noise reduction for seamless collaboration. With push to talk capabilities, first responders can stay heads up and hands-free while receiving critical updates in real time. Learn how RingCentral helps first responders improve response times, community safety, and more: https://lnkd.in/g_cNSjTK.

No need for a complete CX overhaul—customer experience improvement is a game of inches, not yards, according to Blake Morgan. Blake shares why teams should enhance their CX by making incremental improvements rather than scrapping their CX strategies and starting over. Watch the on-demand webinar for more of the latest CX tips from Blake: https://lnkd.in/gfzyqrHB.

On the fence about adding AI to your workflow? Esther Yoon, VP of Industry and Product Marketing at ‪RingCentral, had the opportunity to chat with Zeus Kerravala, Founder and Principal Analyst at ZK Research, about AI, the benefits businesses are already seeing, customer use cases, and where she sees the future of AI in business communications. Watch using the link below ⬇️

Boost customer satisfaction and elevate agent experiences with RingCX. Our AI omnichannel contact center harnesses the power of AI to seamlessly and effortlessly connect and manage customer interactions across 20+ digital channels, meeting customers where they are. From coaching agents to gaining in-depth insights on the customer journey, experience the future of customer support with RingCX. https://lnkd.in/g92FPvNH

🎉 RingCentral has been recognized in the 2024 Gartner Critical Capabilities for Unified Communications as a Service report, ranking highest in 3 use case categories: 🔸 Telephony Centric/Heavy Organizations 🔸 UC with Integrated Contact Center 🔸 Midsize Enterprises We feel RingCentral's recognition in the Gartner® Critical Capabilities for UCaaS report underscores our position as a leading provider of cloud communications solutions. With our emphasis on AI-driven innovation, robust telephony features, and seamless integration of collaboration tools, RingCentral is well-equipped to meet the evolving needs of modern businesses. Take a look at the breakdown of how RingCentral fared in key areas: https://lnkd.in/gqvqqThg.

That’s a wrap on Gartner IT Symposium 2024! 🎉🎬 We held an incredible session with our very own Amir Hameed and Eric Brosius from Sun River Health, discussing how AI is truly transforming both patient care and employee experiences. From public sector to healthcare, financial services, and more, we connected with CIOs and IT leaders from all around about the future of AI-powered communications. A big thank you to everyone who visited our booth to explore how RingCentral empowers CIOs and IT executives to lead in an AI-augmented future. Want to learn more about our AI-driven solutions? Visit: https://lnkd.in/gm7j5dbC

Contact center supervisors can’t be everywhere at once—unless they have AI by their sides. 🤝 RingCX’s AI Assist for Supervisors enables supervisors to easily monitor multiple conversations and identify interactions needing support using live AI insights and alerts. With real-time context, they can resolve issues faster and effectively guide agents. Learn how AI Assist for Supervisors supports your contact center teams and streamlines customer experiences: https://lnkd.in/gY-sffNb.

Did you know only 17% of the world's population understands English? It’s crucial that your events reach the rest. 🌐 Interprefy CEO Oddmund Braaten believes language accessibility is essential for every event. That’s why Interprefy provides real-time language translation for experiences hosted in RingCentral Events, ensuring your message reaches a truly global audience. Discover how an events platform with translation capabilities eliminates language barriers and makes your experiences more inclusive and impactful in our-demand webinar: https://lnkd.in/g8TfSYu9.

🏀 The Golden State Warriors are back, and just like their 3-pointers, their communications game is on point with RingCentral. 🔥 In need of a communications platform as fast and flexible as they are, they drafted RingCentral—keeping the Warriors connected as they expand, open new offices, and continue scoring big off the court. See how they’re winning with RingEX: https://lnkd.in/gk7RzY48.