Saltbox Mgmt

We had such a blast yesterday at the Salesforce charity golf event supporting Make-A-Wish America in Atlanta. Shout out to David Chen, Tumah Ngoh, Graham Robbins, and Tradd Raizes for their collaboration throughout the day! cc John Wallace Kyle Dreyer Jordan Kozer

Join us in welcoming Salvatore Sorice to Saltbox as our newest Technical Architect! With a rich background in eCommerce, Sal brings expertise in Salesforce Commerce Cloud, along with hands-on experience in complex integrations for payments, ERP, and real-time data. His career journey spans roles as a technical lead, architect, and mentor, working with teams worldwide. We’re thrilled to add his depth of knowledge and global experience to our team. Please take a moment to connect, say hello, and introduce yourself to Sal!

Commerce is evolving, and AI-powered agents are leading the charge. With Salesforce’s new Agentforce platform, businesses can streamline operations and create personalized customer experiences—all with the help of autonomous agents. Want to know how? Our own Shane Smyth breaks it down in this blog: https://lnkd.in/gRzzPQh8

Missed our MuleSoft + OMS webinar? No worries! We’ve distilled the most exciting part into a quick 7-minute demo. See how MuleSoft's IDP and Salesforce OMS can automatically process any PO, straight into Salesforce—no manual entry required. Watch the demo to see automation in action and discover how to free your team from repetitive data entry!

Hands-on workshop. Expert-led Q&A. Real customer stories. For free. Only on Salesforce+. Join us on October 29 at 9 a.m. PT for our live launch event: Discover #Agentforce. Get step-by-step guidance to build your first autonomous AI agent: https://sforce.co/3U1Sfvv

AI isn’t just a buzzword—it’s reshaping commerce (and everything else) in real-time. With Salesforce's launch of #Agentforce, businesses can automate routine tasks and focus on building smarter, more personalized customer journeys. Saltbox Mgmt CEO David Blue explores how this tech can boost efficiency and customer satisfaction: https://lnkd.in/gUQ_U8Sf Salesforce Commerce Cloud

🧐 What if Salesforce Commerce Cloud could power more than just online shopping? UCSF Foundation Investment Company and UCSF Benioff Children's Hospitals Foundation, two leading institutions in healthcare and research, faced a challenge: their outdated donation platform was not only expensive but also limiting their ability to connect with donors. By using Salesforce Commerce Cloud in an unexpected way, UCSF built a system that not only streamlined donations but also allowed for recurring gifts and multi-donation checkouts—all while cutting costs and enhancing the donor experience. Read the full case study: https://lnkd.in/dYdbHXdf #Salesforce #CommerceCloud #Fundraising #NonprofitTech #DigitalTransformation #CustomerExperience

☎ 6,000 customer service calls a month. ☎ That’s what Broan-NuTone was facing—calls about order statuses, invoices, and inventory. Manual processes were overwhelming their team. They needed a better way, and that’s where we came in. Read the case study here: https://lnkd.in/e45PtWtk

Way to go, Jorge Teodoro Dawn Rodriguez! If you're headed to Mexico Dreamin, be sure to catch this session.

We’ve heard from customers that manual order entry can take over 10 minutes per order—especially if the order entry stars aren’t aligned. Think about the value your customer service team could add if they didn’t have to waste time manually entering POs from email inboxes. With MuleSoft + Salesforce OMS, you can automate the order ingestion process, freeing up time for more meaningful work and reducing errors along the way. Watch the full webinar now to see how it works: https://lnkd.in/gtVSDAFt