SatisFacts & ApartmentRatings

We're thrilled to be at PennDel AHMA's Fall Management Conference! Make sure to stop by booth 9 and chat with our expert, Diane Van Lear, on our newest feature Employee Spotlight. Employee Spotlight Benefits: 💡Straight-forward 5-step process 💡Introduces team members, fostering sense of community 💡Enhances employee engagement and retention See you there! #multifamily #apartmentratings #satisfactseducation #multifamilyeducation #employeespotlight

You won't want to miss our Director of Research and Performance, Carla J. Alicea, as she presents a collaborative online session at Virginia Apartment Management Association's Fall Workshop!💡 Join the webinar and Carla as she dives deep on "Beyond Repairs: The Impact of Maintenance on Resident Satisfaction." Key Takeaways: ➡️ Explore your vital role in the Resident Lifecycle ➡️ Learn valuable tips for improving communication between Maintenance and Office teams ➡️ Gain insights into how strong collaboration can make or break a community & don't miss out on Kathy Gruver, PhD, ACC's session "Conquer Your Stress: Go from Worrier to Warrior & Overcoming Resistance to Change!" 💪 #multifamily #multifamilyeducation #apartmentratings #satisfactseducation #communitytips #propertymanagementtips #VAMA

Exciting times at Indiana Apartment Association's Midwest Multifamily Conference! 💚💙 Make your way to booth 415 and chat with Todd Bailey about our resident surveys, verified review program (VRP)+reputation boost, review responder, and comprehensive reputation management platform! #apartmentratings #satisfactseducation #multifamily #residentsurveys #residentretention #reputationmanagement #MMC

Stop by booth 95 and chat with Casey Smallwood at the ALABAMA APARTMENT ASSOCIATION INC's Pivotal Trade Show! 📚 Learn how to leverage your resident satisfaction against your competitors using our comprehensive survey and online reputation solutions. 💡 Don't just take our word for it - hear from a few of our client partners about how they have reduced vacancy by 30%, generated 1,700 verified reviews, and increased their epIQ score by 34 points with a 775% increase in review volume in just 60 days! Check out our Client Success Stories here: https://lnkd.in/ggW9juRU See you there! 👋 #apartmentratings #satisfactseducation #multifamily #residentsurveys #residentretention #howepIQareyou #residentsatisfaction

Stay ahead of the curve as the rapid adoption of AI and automation in multifamily marketing confronts an evolving regulatory landscape at National Multifamily Housing Council's OPTECH Tradeshow! 🤖 You won't want to miss our SVP of Education and Research, Lia Nichole Smith, as she dives into the changing system as it aims at AI, algorithms, Fair Housing impact, and more during her session "AI and Automation in Multifamily Marketing: Navigating the Regulatory Changes" along with Jay Harris and Christina Steeg. What they'll discuss: ➡️ Social Media Marketing and Reputation Management: The New FTC Rules ➡️ Advertising and Disclosures of Rents and Fees: Recent Developments #multifamily #satisfactsresearch #satisfactseducation #NMHC #OPTECH2024 #OPTECH #propertymanagement #AIinbusiness

Are your prospects walking away because of hidden fees? Recent SatisFacts research shows that fee transparency is a top concern for renters today. In this session, we’ll uncover how operators can work with their website and property management system providers to ensure full transparency of all scheduled charges. You’ll also learn how on-site teams can overcome system limitations and communicate fees clearly to prospects upfront—so your tours aren’t wasted on unqualified leads, and your leasing process becomes more efficient and trustworthy.

Bountiful Property Management, Llc placed their trust in Tamy Everett and the SatisFacts & ApartmentRatings team to solve a challenge, and we are excited to share the results of our partnership! To read the full challenge and solution and find out how your company and communities can gain a better understanding of your resident sentiment, increase your review volume and response, and boost your online reputation in just 30 days (just in time for awards season), check out these epIQ results from Bountiful: 🔗 https://lnkd.in/gEcxkjVC #howepIQareyou #residentretention #multifamily #onlinereputation #reputationmanagement

For two years, Ready, Set...Respond! has tackled the foundational topics that drive multifamily operations—resident and employee satisfaction, reputation management, trust, and more. To celebrate our 20th episode, we're hosting a fast-paced contest! Answer questions based on insights from previous episodes, climb the live leaderboard, and win big prizes! Whether you're a longtime listener or tuning in for the first time, you can join the fun. Catch up on all episodes on our YouTube channel (https://lnkd.in/gC4b-KWH), register for the competition, and bring your A-game!

We're excited to be at Virginia Apartment Management Association's CVA Minicon! Stop by booth 35 and chat with our expert, Wesley Yates, on our comprehensive survey tools, review responder and reputation management, and VRP + reputation boost! 📚 Learn how to leverage your resident satisfaction against your competitors using our comprehensive survey and online reputation solutions. 💡 Don't just take our word for it - hear from a few of our client partners about how they have reduced vacancy by 30%, generated 1,700 verified reviews, and increased their epIQ score by 34 points with a 775% increase in review volume in just 60 days. Check out our Client Success Stories here: https://lnkd.in/ggW9juRU #satisfactseducation #apartmentratings #multifamilyeducation #residentsurveys #residentretention #VAMA

San Antonio Apartment Association members, don't forget to register for an exciting social media session featuring Tony Sousa 🌐, Paul McClain - CAM, CAPS, and Keri Ann Hall on Tuesday, Oct 22nd from 9am-12pm, sponsored by SatisFacts & ApartmentRatings! 🎙️🌟 Along with the fantastic content presented during the session, our Director of Client Performance, Carla J. Alicea, will be serving coffee and donuts while sharing valuable insights on Social Media Scheduling and Analytics. If you're not yet registered, there's still time to join! https://lnkd.in/gXQM6QE4 #multifamily #multifamilyresearch #apartmentratings #satisfactseducation #howepIQareyou