Scanmatics

Scanmatics

Technology, Information and Internet

The Woodlands, Texas 625 followers

At Scanmatics, we’re revolutionizing how technical and customer support is delivered to the Manufacturing floor.

About us

At Scanmatics, we’re revolutionizing how technical and customer support is delivered. Our innovative platform allows your end users to chat directly with manuals and technical documentation using our AI Chatbot, providing accurate answers pulled straight from the documents you upload for each specific product. No more searching for lost manuals or waiting for support calls—just instant, reliable information when it’s needed most. 📚🤖

Industry
Technology, Information and Internet
Company size
2-10 employees
Headquarters
The Woodlands, Texas
Type
Privately Held
Founded
2023
Specialties
collaboration, IT, AI, Documentation, Value Add, Manufacturing, and Software

Locations

Updates

  • View organization page for Scanmatics, graphic

    625 followers

    Partner Spotlight 🤝: THINK-PLC, LLC Your Trusted Control-Centric Automation Solutions Partner At Scanmatics, we're excited to introduce Think-PLC as an official partner and reseller. As a company dedicated to delivering transformative industrial automation and process control solutions, Think-PLC shares our commitment to reliability and customer success. Their expertise in controls-centric automation engineering and panel building services, along with their deep understanding of modern industrial needs, make them a natural fit for our ecosystem. ⚫️About Think-PLC Think-PLC specializes in providing controls-centric solutions for industrial automation across various industries, from additive manufacturing to food and beverage, aerospace, and more. With a strong focus on delivering tailored solutions for OEMs, integrators, and end users, Think-PLC brings extensive experience in building, integrating, and programming control systems and optimizing industrial processes with controls, custom equipment, robotics, and intralogistics systems. ⚫️Why Partner with Think-PLC? Through our partnership with Think-PLC, we can offer customers a dependable integration and service partner, ensuring that downtime is minimized when expert support is needed for service calls or proactively for equipment builds or system integrations. While Scanmatics software enhances asset value by providing instant access to up-to-date asset documentation and data for troubleshooting, Think-PLC complements this by delivering expert solutions that keep your systems running smoothly. Contact us to learn more : www.Scanmatics.com/contact #automation #software #manufacturing #AI

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  • View organization page for Scanmatics, graphic

    625 followers

    Why OEMs Should Strategically Embrace Generative AI with The Scanmatics Chatbot 🤖 In the fast-paced world of Original Equipment Manufacturing (OEM), staying ahead means adopting the latest technologies. Generative AI, particularly the Scanmatics AI Chatbot, offers OEMs a strategic advantage that's too significant to ignore. Here’s why integrating this technology is a crucial move for your organization: 1️⃣ Boost Operational Efficiency 📈 The Scanmatics AI Chatbot provides instant, accurate information, significantly reducing the time spent navigating traditional manuals. This efficiency cutbacks downtime and enhances productivity by delivering the right information quickly. The value of your product goes up immensely in the eyes of your customer. 2️⃣ Real-Time Updates ⏱ Unlike static manuals, the Scanmatics Chatbot updates in real-time, ensuring that all users have access to the most current procedures and practices. This agility keeps your operations aligned with the latest standards and improvements. 3️⃣Environmental Benefits 🌿 By replacing traditional paper manuals with a digital AI solution, the Scanmatics Chatbot significantly reduces paper consumption. This shift not only lowers costs but also supports your organization’s sustainability goals by minimizing environmental impact. 4️⃣Cost and Time Savings 💰 Automating routine queries and providing instant access to information reduces manual effort and operational costs. This efficiency frees up resources for more strategic tasks and improves overall performance. 5️⃣ Scalable Integration 📲 The Scanmatics Chatbot can seamlessly integrate with various systems, making it a flexible solution for different equipment types and operational needs. This scalability supports growth and innovation across your organization. 🌟 Strategic Impact Adopting generative AI with the Scanmatics Chatbot isn’t just about keeping up with trends; it’s about gaining a competitive edge. By enhancing efficiency, reducing costs, and providing superior support, OEMs can drive both operational excellence and strategic growth. ✅ Conclusion Generative AI is shaping the future of equipment management. For OEMs, integrating the Scanmatics AI Chatbot is a strategic necessity that promises to transform operations and set new industry standards. Ready to elevate your equipment management? Let’s discuss how the Scanmatics AI Chatbot can drive your strategic goals forward.

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  • View organization page for Scanmatics, graphic

    625 followers

    Why Rely on Scanmatics? Because Playing Hide-and-Seek with Machine Manuals Isn't Fun! Let’s face it—finding the right manual or wiring diagram when a machine goes down feels a lot like hunting for hidden treasure… except there’s no map, and the treasure chest is a crumpled, coffee-stained stack of paper that’s been “filed” somewhere no one remembers! 📚🤦♂️ But what if you could say goodbye to the wild goose chases and hello to instant, accurate information? 🚀 With Scanmatics and our AI Chatbot, troubleshooting becomes a breeze. Just scan a QR code, and voilà! All the documentation you need—wiring diagrams, BOMs, manuals—is right there, neatly organized and ready to help. Plus, our AI Chatbot can answer questions directly from those documents. It’s like having a tech support buddy who actuallyknows what’s going on! So why waste time tearing apart the break room looking for that “safely stored” binder when you could just ask our AI and get back to doing what you do best? To my OEM's, System Integrators, and Panel Builders - you can leverage Scanmatics to gain a competitive advantage by supplying this solution with your panels and systems! Let’s leave the scavenger hunts to the kids and start troubleshooting the smart way. 😉 #MaintenanceLife #AIAssistance #TroubleshootingMadeEasy #Scanmatics #LessStressMoreSuccess

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  • View organization page for Scanmatics, graphic

    625 followers

    Meet John, a maintenance technician at a busy manufacturing plant. During a routine check, he needs to quickly understand how a complex control panel is wired up. Instead of flipping through bulky manuals or searching for the right diagram, John simply scans a QR code on the control panel with his smartphone. 📱 Instantly, the Scanmatics AI Chatbot springs into action! Analyzing the specific wiring diagrams uploaded for that control panel, the chatbot provides John with information on how the panel is wired. The chatbot even provides a link to the page of the wiring diagram where that information can be found.⚡🛠️ 💡 How does this help? Speed: Immediate access to the correct technical documentation saves valuable time. Accuracy: AI-driven analysis ensures John has the precise information he needs. Efficiency: Quick troubleshooting minimizes downtime and keeps operations running smoothly. To Original Equipment Manufacturer's - how much value would this add to your systems/equipment? At Scanmatics, we're empowering maintenance teams with smart, intuitive tools that bring technical information to their fingertips—literally. Ready to see how AI can enhance your maintenance processes? Let's connect! 🚀 #MaintenanceTech #AIAssistance #Manufacturing #Innovation #SmartMaintenance #Scanmatics #EfficientWorkflows

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  • Scanmatics reposted this

    View profile for Markus Rimmele, graphic

    Accelerating the digitalization journey in field service & manufacturing | Hybrid in culture: USA and Germany, Hybrid professional: Bit&Bytes and Business

    Quick visit to the International Woodworking Fair #IWF2024 in Atlanta last week. I was impressed by the amount of machinery OEMs set up in Halls A and B. They had entire manufacturing shop floors set up by companies like HOMAG, HOLZ HER, CMP, and others to showcase their different woodworking machinery. The pleasing smell of fresh-cut wood was in the air, and all dust was professionally filtered and exhausted. Thanks to Rafael Palij from WK Industrial Services Corp for serving the best Espresso on the show. It was also great to run into Vincent Zimmer from Zimmer Group . He recognized me with my yellow hat. 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘁𝗵𝗲 𝘁𝗿𝗲𝗻𝗱𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆? - More and more #automation. The amount of robotics applications ( either six-axis for material handling or three-axis portal for material storage/sorting) is increasing. Issues like labor shortage and skills gap is impacting everyone in #manufacturing. - The big three in the industry all presented their #Digitalization platforms to interconnect all machines on the manufacturing shop floor to get: - efficient production planning - energy optimization - #OEE (Overall Equipment Efficiency) - #Predictive Maintenance and #Digital Services Platforms On the other hand, I see a lot of SMEs still offer machinery and services that are more traditional. ( mainly mechanical solutions, low mechatronic, and software. Traditional Reactive break and Fix Services - no Digital offerings at all. 𝗪𝗵𝗲𝗿𝗲 𝗱𝗼𝗲𝘀 𝘁𝗵𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗴𝗼? The fact is that machinery is getting increasingly complex, specifically on the software side of things, and the know-how of field service and maintenance personnel doesn't increase at the same rate. This causes a gap that translates directly into #UnplannedDowntime. The only solution is to use digital tools with Immersive, IoT, and AI technology. Like in your regular toolbox, you must have the right Digital tools. We at DigitalituM represent a couple of different and unique digital tools from our technology partners that help machine builders and manufacturers to get faster, more efficient, and add more value to their clients. 𝘛𝘩𝘪𝘴 𝘢𝘭𝘭𝘰𝘸𝘴 𝘵𝘩𝘦 𝘴𝘮𝘢𝘭𝘭𝘦𝘳 𝘖𝘌𝘔𝘴 𝘵𝘰 𝘤𝘰𝘮𝘱𝘦𝘵𝘦 𝘢𝘨𝘢𝘪𝘯𝘴𝘵 𝘵𝘩𝘦 𝘭𝘦𝘢𝘥𝘦𝘳𝘴 𝘪𝘯 𝘵𝘩𝘦 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘣𝘺 𝘰𝘧𝘧𝘦𝘳𝘪𝘯𝘨 𝘴𝘪𝘮𝘪𝘭𝘢𝘳 𝘋𝘪𝘨𝘪𝘵𝘢𝘭 𝘛𝘰𝘰𝘭𝘴. Tools we offer at #DigitalituM specifically for OEMs and machine builders: - Asset management, Spare Part Webshop, and technical documentation management from our partner Transaction-Network Network. - Improving Technical Support through Visual Support from our partner oculavis - Knowledge transfer from Senior to Junior tech with our partner FINDIQ - Hands-on technical Training with #VirtualReality with our partner Aidar Solutions - Visualization of complex machinery through #AR with Visao - Get the information you need at the location you are to do your maintenance task right with Scanmatics.

  • View organization page for Scanmatics, graphic

    625 followers

    🚀 Enhancing Customer Service with Scanmatic's AI powered chatbot! 🚀 Another way for Original Equipment Manufacturers to leverage Scanmatics! In today’s fast-paced world, providing quick and accurate technical support is crucial for customer satisfaction. At Scanmatics, we're revolutionizing the way customer service representatives access and utilize technical documentation by integrating AI-driven chatbots into the support process. Imagine a customer calling in with a technical issue. Instead of sifting through pages of documentation or waiting on hold, our AI chatbot instantly retrieves the most relevant information, guiding the representative to a swift and accurate resolution. 💡 Why This Matters: ◼ Speed: The AI chatbot rapidly searches through extensive documentation to find precise answers, reducing call times and improving customer satisfaction. ◼ Accuracy: By leveraging AI, customer service reps can provide accurate and consistent information, minimizing errors and enhancing the support experience. ◾ Efficiency: Reps can handle more calls and resolve issues faster, optimizing overall productivity and reducing customer wait times. At Scanmatics, we can empower customer service teams to deliver top-notch technical support with cutting-edge AI solutions. Ready to take your support experience to the next level? Let’s chat! 💬 #CustomerService #AI #TechnicalSupport #Chatbots #Innovation #Scanmatics #Manufacturing

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  • View organization page for Scanmatics, graphic

    625 followers

    Always a pleasure working with Jake Hall , The Manufacturing Millennial !

    What is your 𝐰𝐨𝐫𝐬𝐭 𝐟𝐞𝐚𝐫 𝐚𝐬 𝐚 𝐜𝐨𝐧𝐭𝐫𝐨𝐥 𝐨𝐫 𝐦𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐭𝐞𝐜𝐡? One of them is not finding the 25-year-old electrical drawings or manual at the bottom of the control panel. 😂 So, how can we make you sleep better? The Scanmatics AI Chatbot helps 𝐫𝐞𝐝𝐮𝐜𝐞 𝐝𝐨𝐰𝐧𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 by getting instant answers from #manuals and #maintenance documentation/records - all from the scan of a QR code. OEMs can integrate this #AI as part of their equipment by providing a layer of customer and technical support that enhances their equipment's utility and reliability, especially with a younger workforce. We use this type of technology for our personal lives almost every day. It just makes sense to be using it #manufacturing as well. #TheManufacturingMillennial #controlsystems #programming #controlsengineering #engineering

  • Scanmatics reposted this

    What is your 𝐰𝐨𝐫𝐬𝐭 𝐟𝐞𝐚𝐫 𝐚𝐬 𝐚 𝐜𝐨𝐧𝐭𝐫𝐨𝐥 𝐨𝐫 𝐦𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐭𝐞𝐜𝐡? One of them is not finding the 25-year-old electrical drawings or manual at the bottom of the control panel. 😂 So, how can we make you sleep better? The Scanmatics AI Chatbot helps 𝐫𝐞𝐝𝐮𝐜𝐞 𝐝𝐨𝐰𝐧𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 by getting instant answers from #manuals and #maintenance documentation/records - all from the scan of a QR code. OEMs can integrate this #AI as part of their equipment by providing a layer of customer and technical support that enhances their equipment's utility and reliability, especially with a younger workforce. We use this type of technology for our personal lives almost every day. It just makes sense to be using it #manufacturing as well. #TheManufacturingMillennial #controlsystems #programming #controlsengineering #engineering

  • View organization page for Scanmatics, graphic

    625 followers

    Artificial Intelligence: Adopt or get left behind! Or so that’s what they’re saying nowadays😉 Reach out to us to learn how we can help you leverage AI in your Digital Transformation journey - wether you’re an OEM or a manufacturer! www.scanmatics.com/contact #manufacturing #AI #DigitalTransformation

    View profile for Jeff Winter, graphic
    Jeff Winter Jeff Winter is an Influencer

    Industry 4.0 & Digital Transformation Enthusiast | Business Strategist | Avid Storyteller | Tech Geek | Public Speaker

    Are you struggling to define Industry 4.0 and digital transformation for your business? You’re not alone! Here’s a quick guide to help you out: 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝟒.𝟎 • Nickname for the fourth industrial revolution. • Originated at Hannover Fair in Germany in 2011 • Involves smart, autonomous, and interconnected systems. • Blurs the lines between digital, physical, and biological worlds. • Initially focused on cyber-physical systems, IoT, and smart factories. • Now extends to the entire value chain, including connected products and services across various industries. • Encourages collaboration between machines, humans, and software. • Aims to create flexible, efficient, and sustainable production environments. 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 • Journey to harness new digital tools and skills. • While Industry 4.0 sets the stage, digital transformation is the path businesses follow. • Applies to industries beyond manufacturing, like healthcare with telemedicine or retail with e-commerce. • Focuses on integrating digital technology into all areas of a business. • Transforms how companies operate and deliver value to customers by taking advantage of digital skills, digital tools, and data. • Enables data-driven decision-making for better strategic planning. Remember there is no universal definitions, so tailor them to what works best for your company. Most importantly, document and communicate your definition to ensure everyone is on the same page. 𝐖𝐚𝐭𝐜𝐡 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐩𝐨𝐝𝐜𝐚𝐬𝐭 𝐞𝐩𝐢𝐬𝐨𝐝𝐞 𝐡𝐞𝐫𝐞: https://lnkd.in/eZ_DgxPn Defining these terms might be complex, but clarity is crucial for your digital strategy’s success. What’s your definition? ******************************************* • Follow #JeffWinterInsights to stay current on Industry 4.0 and other cool tech trends • Ring the 🔔 for notifications!

  • View organization page for Scanmatics, graphic

    625 followers

    What is your 𝐰𝐨𝐫𝐬𝐭 𝐟𝐞𝐚𝐫 𝐚𝐬 𝐚 𝐜𝐨𝐧𝐭𝐫𝐨𝐥 𝐨𝐫 𝐦𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐭𝐞𝐜𝐡? One of them could be not finding the 25-year-old printed electrical drawings at the bottom of the control panel.  So how can we make you sleep better? Check out the Scanmatics AI Chatbot that helps reduce downtime and improve productivity by getting instant answers to technical questions from available documentation such as machine manuals, and maintenance documentation/records - all from the scan of a QR code. Users also have the ability to leverage Scanmatics as cloud storage to access and store additional information such as wiring diagrams, program revisions, BOM information and more. #manufacturing #AI #maintenance #downtime #productivity

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