SDID - Service Design Indonesia

We're back! SDID Meetup Vol. 6 Workshop: Theatrical Act in Service Design Brought to you by Somia Customer Experience and DKATALIS This time, we’ll bring a workshop led directly by the theatrical act experts from #JalanTeater, Zulfa Nasrulloh and Sahlan Mujtaba. It’s a unique opportunity to learn how to utilize theatrical acts as a method in service design practices, specifically in idea creation. All participants will be set in a group which fosters exercises of collaborative working and builds engagement and new networks. If you’re new to this, worry not! The session will be opened with a talk about Theatrical Act! Join us: Saturday, 27th January 2024 09.00 - 16.00 WIB DKatalis Jakarta Office Menara BTPN 43rd floor,
Kuningan, South Jakarta
 Ticket price: 199k Grab yours at http://bit.ly/sdid-vol6 For more information, visit https://lnkd.in/gqMwMxaF #servicedesignindonesia #servicedesign #SDID #theater #servicedesignmeetup

[Pendaftaran Peserta Jakarta GovJam 2024 Telah Dibuka!] Yang ditunggu-tunggu akhirnya tiba! Yuk, daftar dan bergabung di sesi design jamming bersama untuk merespon isu dan masalah terkait layanan pendidikan publik *SDID merupakan komunitas/organisasi non-profit dan tidak mengambil keuntungan dari penjualan tiket. Hasil penjualan tiket sepenuhnya digunakan untuk kebutuhan operasional acara Jakarta GovJam 2024 #JakartaGovJam24 #SDID #servicedesign #servicedesignindonesia #servicedesignjam #meetup #designworkshop #ux #ui #sd #design #workshop

[Jakarta GovJam 2024: Layanan Pendidikan Publik] Bersama GovTech Edu dan Somia CX, Jakarta GovJam kembali hadir dengan tema layanan pendidikan publik!🎉🎉 Design Jamming ini membuka peluang bagi kalian untuk berkolaborasi dengan peserta dari berbagai latar belakang dan disiplin, bersama-sama merespon tantangan dan isu di bidang pendidikan Jakarta GovJam 2024 akan diadakan pada: 📅Sabtu, 9 November 2024 📍Volunteer Hub Jakarta ⏰09.00-17.30 Pendaftaran dibuka 26 Oktober 2024 – pasang pengingat agar tidak ketinggalan dan segera amankan tiketmu!

[Kolaborasi Jakarta GovJam & GovTech Edu] Jakarta GovJam semakin dekat! 🎉 Kali ini, kami berkolaborasi dengan GovTech Edu untuk membahas layanan pendidikan publik. Penasaran apa saja peran GovTech Edu dalam mengembangkan pendidikan di Indonesia? Yuk, cari tahu lebih lanjut dan siapkan dirimu!

[ONLINE COFFEE CHAT - Service Design Day 2024] SDID - Service Design Indonesia is back! Join us this Sunday, 2 June 2024 with Aries Fadli Prayoga from Noora Health & Anindya Fitriyanti from Somia Customer Experience to learn more about their service design practice and their life as service designers. The talk will be moderated by Almas Ratna Salsabila, our committee member and Service Design Student at RCA London. 🗓️ Sunday, 2 June 2024 ⏰ 15.00-16.00 WIB 📌 Zoom meeting 🎟️ FREE TICKET HERE https://lnkd.in/gBbgTGwA PS: it’s a casual chat in Bahasa Indonesia, don’t hesitate to grab your coffee and snacks while joining the conversation ☕ We can’t wait to see you. Sampai jumpa! 👋 #onlinemeetup #servicedesign #servicedesigners

Exciting Announcement 🥁 Somia Customer Experience is partnering up with Service Design Network for the Service Design Network NextGen Conference 2024 hosted by the Service Design Network Young Talent Board. Our Principals & Directors, Sulis (Ketut Sulistyawati) and Chin Chin Burkolter, will join the conference as Portfolio Reviewers on a LIVE Portfolio Review Session! 🗓 Friday, 12 April 2024 ⏰ 12.30 - 13.30 WIB (GMT +7) 📍 Remote The conference will be a 24-hour event with over 60 sessions. How to join the portfolio review session: 1. Get your ticket here! https://lnkd.in/gXd59wJq 2. Submit your portfolio via this form 👇 https://lnkd.in/dAHZMss9 #SDNNextGenConference #NextGenCon24 #ServiceDesignConference #ServiceDesign #PortfolioReview

Hi everyone 👋 Though it's been a long time, I'm excited to share my experience diving into the world of service design, particularly my view on healthcare services. As a newcomer, I found myself introduced to the concept through a post from SDID - Service Design Indonesia, sparking my curiosity and leading me to explore further. What struck me most is the realization that design extends far beyond just visuals and moving pixels. It encompasses a holistic understanding of how services function and interact with users, which is especially critical in sectors like healthcare where the stakes are high and human lives are at the forefront. One unique aspect of my journey was the opportunity to participate in immersive role-playing exercises facilitated by theater experts. Through these sessions, we were challenged to embody various roles – whether as active participants or keen observers – and enact scenes that mirrored the flow, challenges, and potential solutions within a service. Imagine stepping into the shoes of a patient navigating through the intricacies of a healthcare system, or embodying the role of a healthcare provider striving to deliver seamless care amidst complex processes. These exercises not only provided invaluable insights but also fostered empathy and a deeper understanding of the end-users' experiences. By immersing ourselves in these scenarios, we gained a firsthand perspective on which aspects of the service were smooth sailing and where improvements were urgently needed. From identifying bottlenecks in appointment scheduling to uncovering communication gaps between healthcare professionals and patients, every interaction illuminated opportunities for innovation and optimization. But it wasn't all serious business – while learning and discovering, I had the pleasure of connecting with a diverse array of professionals, each bringing their unique expertise and perspectives to the table. What struck me most was their genuine enthusiasm and passion for the field, evident in the lively discussions and collaborative spirit felt throughout the event. Overall, this experience served as a powerful reminder of the transformative potential of service design in shaping more patient-centric, efficient, and empathetic healthcare experiences. I'm truly grateful for the opportunity to learn, grow, and connect with like-minded individuals who share a common goal of driving positive change in service design. #servicedesign #healthcare #productdesign

We're back! SDID Meetup Vol. 6 Workshop: Theatrical Act in Service Design Brought to you by Somia Customer Experience and DKATALIS This time, we’ll bring a workshop led directly by the theatrical act experts from #JalanTeater, Zulfa Nasrulloh and Sahlan Mujtaba. It’s a unique opportunity to learn how to utilize theatrical acts as a method in service design practices, specifically in idea creation. All participants will be set in a group which fosters exercises of collaborative working and builds engagement and new networks. If you’re new to this, worry not! The session will be opened with a talk about Theatrical Act! Join us: Saturday, 27th January 2024 09.00 - 16.00 WIB DKatalis Jakarta Office Menara BTPN 43rd floor,
Kuningan, South Jakarta
 Ticket price: 199k Grab yours at http://bit.ly/sdid-vol6 For more information, visit https://lnkd.in/gqMwMxaF #servicedesignindonesia #servicedesign #SDID #theater #servicedesignmeetup