This week was all about hands-on training and mastering the skills that keep us a trusted leader in restoration. To prepare our new hires, we constructed two fully detailed rooms—complete with drywall, baseboards, carpet, caulk, paint, and LVP flooring. Then, we simulated real-life water damage by flooding the rooms, giving our team the chance to learn, step-by-step, how to expertly mitigate each area according to SERVPRO’s high standards. This immersive training is essential to ensure our team can respond with skill and confidence to real-world disasters. By practicing in a controlled environment, our new hires gain a deeper understanding of moisture detection, structural drying, and the meticulous processes involved in restoring materials and preventing long-term damage. Led by industry experts Adam Hughes from our Licking County office and Chad Moore from our South location, the training emphasizes precision and quality, ensuring that when a real emergency strikes, we’re ready to bring clients the highest level of service and peace of mind.
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