In the Words of Industry Leaders: The Magic of SEW and People + AI Linas Medelis, Vice President of Customer Experience at Alectra Utilities, shares his insights on SEW's transformative impact and commitment to innovation. Key Highlights that he brings on : •Innovation at Its Core: SEW is recognized as an innovative organization that prioritizes integrated customer experiences and quality service delivery. •Redefining Key Pillars: SEW’s platform helps Alectra enhance digitization of the grid, foster growth, and elevate customer experience. •Enhanced Customer Satisfaction: Connected experiences enrich the lives of millions of Alectra customers, driving greater satisfaction. Watch the video! At SEW, we’re dedicated to crafting experiences that shape the future. Join us in building a connected ecosystem that propels innovation in the energy and water sector. #energy #water #AI #customerexperience #utilityindustry
Smart Energy Water
Technology, Information and Internet
Irvine, California 48,983 followers
Connecting Billions of People with Energy+ Water + Gas Providers with #1 Digital CX & WX platforms, powered by AI/ML/IoT
About us
SEW AI Powered Energy & Utilities Industry Innovative Digital Customer Experiences (CX) + Workforce Experiences (WX) + Intelligent Experience (iX) Cloud Platforms to Engage, Empower, and Educate billions of people to save energy and water. We partner with Industry to deliver AI Platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future ready.
- Website
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http://www.sew.ai
External link for Smart Energy Water
- Industry
- Technology, Information and Internet
- Company size
- 1,001-5,000 employees
- Headquarters
- Irvine, California
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Customer Engagement Solutions, Mobile Workforce Managment, Big Data & Analytics, Demand Respone and Energy Efficiency, Smart Cities, Internet of Things, Artificial Intelligence, Machine Learning, Smart Messaging, Water Conservation, Digital Self-Service, and Multichannel Communication
Locations
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Primary
15495 Sand Canyon Ave
Ste. 100
Irvine, California 92618, US
Employees at Smart Energy Water
Updates
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We're excited to announce our participation and sponsorship in SAP for Utilities in Miami! 🌴 Join us as we shape conversations around the future of utilities, network with industry leaders, and explore the latest in utility innovations. Meet our industry experts at the event to gain in-depth insights into your digital strategy and see firsthand how our Digital AI Cloud Platforms are transforming Customer and Workforce Experiences. Discover how we're driving efficiency, enhancing experiences, and leading the way in digital transformation. Don't miss this opportunity to connect with us and see our platforms in action! 📅 Save the Date: September 9 - 11 📍 Location: Miami, FL, US See You There! #UtilityInnovation #DigitalTransformation #SAPforUtilities #Miami2024
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🌟 Improving Energy Access for Those Who Need It Most Discover how digital platform innovations are transforming energy access for low-income and vulnerable communities. Explore how these advancements are making it easier to manage bills, access assistance, and ensure safer, more efficient homes. 🔗 Read more about the breakthrough solutions here: Breaking Barriers to Energy Access #EnergyAccess #DigitalInnovation #CommunitySupport #AffordableHousing #UtilityAssistance
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Curious about how Artificial Intelligence is reshaping the utility industry? Our latest blog dives deep into the transformative power of AI in field workforce management—showing you how to slash costs, boost productivity, and empower your team like never before. Read Here! https://ow.ly/s8QF50SW02h #AIinUtilities #FieldWorkforceManagement #UtilityTech #DigitalTransformation #SmartUtilities #WorkforceEmpowerment
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🚀 Transforming Customer Experience: NiSource's Digital Evolution In the quest for unparalleled customer experience (CX), NiSource, a leading utility serving over 4 million energy customers, has set a new standard with SEW’s Digital CX Platform. 🌟 Through their "NiSource Next: Connected Customer Experience" initiative, they've leveraged SEW’s platform to drive transformative results: 🔹 Seamless Digitization: Transitioned to a digital-first approach, enhancing customer interactions. 🔹 Chatbot Integration: Cut digital handle times and improved support efficiency. 🔹 Advanced Billing Systems: Modernized billing, payments, and back-office processes. 🔹 Enhanced Self-Service: Empowered customers with robust digital tools. 🔹 Optimized Revenue & Collections: Boosted recovery and collection efficiency. Known as the "Amazon of the utility industry," NiSource’s success story showcases how SEW’s Digital CX Platform is revolutionizing the utility sector and setting benchmarks for CX excellence across industries. 📈 Curious about the full impact? Download the case study to see how NiSource is leading the way in customer experience with SEW’s innovative solutions. https://lnkd.in/gMiH-ngc #DigitalTransformation #CustomerExperience #SEW #UtilityIndustry #Innovation #NiSourceNext
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Empowering Billions through Digital Platforms🌍 Imagine a platform that learns from people's behaviors, anticipates their needs, and guides them toward sustainable practices; a platform that is curated for everyone under the Energy and Water ecosystem. A platform that harness the power of AI, and create a connected experience for billion of people with billion possibilities. Since day one, SEW has been committed to using digital technology to Engage, Empower, and Educate billions worldwide in saving energy and water. Now, with the vast potential of AI, we’re dedicated to meeting the diverse needs of people across the globe. With our People + AI mindset, we’re developing smart, scalable platforms that transform utility consumers into active participants in the global energy and water movement. Join us on this journey towards a sustainable future! 🌱💧 https://shorturl.at/B6cG6 #DigitalTransformation #AI #Sustainability #Empowerment
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Meet SEW's Solar Rooftop Platform - Smart ReNew, a cutting-edge one-stop solution for #energyproviders! 🚀🌐 The AI-powered digital platform that combines best-in-class customer experience (CX) and field workforce engagement to propel the clean energy revolution forward. Available to both residential and commercial prosumers, Smart ReNew offers user-friendly mobile and web-browser interfaces, making it accessible from anywhere and at any time. End-to-end capabilities in one integrated modular and scalable #digitalplatform: • Empower prosumers with digital self-service • Give prosumers the freedom to track solar generation and energy usage • Allow prosumers to reduce energy costs and carbon footprint • Leverage data-driven insights from AI-based customer behavioral analytics • Streamline the journey from lead generation, and installation to self-service and maintenance • Empower the field workers and enhance connected customer and workforce experiences Prepare for a #solar-dominated future. Talk to our industry experts: https://lnkd.in/ggAeX-eJ #energy #renewables #Utilities #DERs #SmartGrid
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Smart Energy Water reposted this
We’re thrilled to welcome PwC as a Platinum Sponsor for the WE3 Summit! 🌟 PwC’s commitment to innovation in energy and utilities and technology excellence aligns perfectly with the spirit of WE3, where we gather to explore cutting-edge solutions for the energy and water sectors. We’re set to discuss our industry's hottest topics, from digital transformation to sustainability. Join us at the WE3 Summit this November and connect with industry leaders like PwC to discover how we can collectively shape a brighter, more sustainable future. Register now at https://lnkd.in/gi6szasf Embracing People + AI at the WE3 Summit 2024 Manish A. Smart Energy Water #WE3Summit #PwC #Sustainability #Innovation #Energy #Water
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Smart Energy Water reposted this
This session will explore how SMUD is using AI and other advanced technologies to deepen community engagement and participation in sustainable energy practices. SMUD has a long-standing commitment to community empowerment through innovative energy solutions. Join Paul Lau, CEO, SMUD and Deepak Garg, CEO and Founder, Smart Energy Water as they delve into how SMUD utilizes cutting-edge technology, to put energy control into the hands of consumers. The discussion will highlight how these technologies not only drive efficiency but also foster a stronger connection between the community and their energy consumption, contributing to a healthier environment.
The Intersection of AI, Technology, and Community Engagement at SMUD
www.linkedin.com
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At SEW.AI, Independence Day is about commemorating our nation’s freedom and coming together as a team to reflect on our shared values and the journey ahead. This celebration is a reminder of the unity, pride, and collective spirit that drive us every day. We take immense pride in our vibrant work culture, where every individual contributes to the success and growth of our organization. As we honor the spirit of independence, we also celebrate the dedication and passion of our incredible team, who continue to strive for excellence. Here’s to the spirit of freedom, unity, and progress that we embrace at SEW.AI. Together, we are building a brighter future. #IndependenceDay #SuperWarriors #CompanyCulture #TeamSpirit #LifeAtSEW
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