Smart 3rd Party

TPM: Risk vs. Reward – The Facts You Need to Know 🔍💰 Following up on the million-dollar question about TPM, let’s break down the real risks and rewards of moving away from OEM maintenance. ✅ Key Takeaways: 🔹 Early years (1-3): OEM maintenance is affordable, but software/firmware updates are frequent and necessary. 🔹 Mid-life (4-6 years): OEMs raise maintenance costs, but the need for updates declines. Parts become abundant. 🔹 Beyond 6 years: OEM support dwindles, while TPM delivers up to 85% savings with minimal risk. The truth? The perceived risks of TPM are much higher than the actual risks. Service life almost always exceeds planned lifespans, making TPM a smart financial decision. 📥 Download the full infographic here: https://lnkd.in/eHKNMkh #ThirdPartyMaintenance #ITCostSavings #Smart3rdParty #TPM #DataCenter #CIO

When it comes to Third-Party Maintenance (TPM), OEM sales reps often claim that moving to TPM will put your IT infrastructure at risk. But is there any truth to this? 🤔 Ken Peck, CEO of Smart 3rd Party, calls this “a million-dollar question”—and in this video, he delivers a clear, data-backed answer. Watch now to uncover the reality of TPM and how it can help you extend the life of your hardware while significantly cutting costs. 📩 Want to learn how Smart 3rd Party can support your IT strategy? Contact us today: https://lnkd.in/gye_kGj #ThirdPartyMaintenance #ITBudget #Smart3rdParty #TPM #CIO #DataCenter https://lnkd.in/e_UtUiry

What Drives Organizations to Choose Third-Party Maintenance? A recent IDC study asked IT decision-makers about their top reasons for using a Third-Party Maintainer (TPM)—and the results speak for themselves. 🔹 Better support (response time, parts availability, repair time) leads the list at 56.6% 🔹 Multi-vendor support simplifies IT operations for 55% 🔹 More knowledgeable engineers matter for 54.8% 🔹 Better offerings, easier business processes, and flexible contracts also rank highly The shift toward TPM isn't just about cost savings—it’s about reliability, expertise, and operational efficiency. 📊 Check out the full breakdown in the chart below. Does this align with your experience? Let us know in the comments! #ThirdPartyMaintenance #ITSupport #Smart3rdParty #IDCResearch #ITInfrastructure

At Smart 3rd Party, we often get asked: What does a third-party maintenance provider actually do? 🤔 The truth is, it’s not just about saving money—it’s about simplifying IT support, reducing headaches, and giving businesses more control over their hardware maintenance. One of our clients, a multi-faceted cellular services company, was juggling multiple vendors and struggling to find reliable support for their diverse equipment. They turned to S3P for help. Here’s what changed for them: ✅ One support partner instead of multiple vendors ✅ Faster resolutions and fewer late-night support calls ✅ A real-time portal for tracking equipment coverage ✅ Monthly strategy meetings to keep operations on track 💡 This case study is a great example of how third-party maintenance can bring efficiency, flexibility, and cost savings to IT teams—without compromising on service quality. Want to learn more? Download the case study and see how it works in action: https://lnkd.in/ebt6uKib #Smart3rdParty #ThirdPartyMaintenance #ITSupport #Efficiency #CostSavings #CaseStudy

🎉 Happy Friday from Smart 3rd Party! 🎉 You made it through the week—so did your IT infrastructure! 💻🔧 Just like we all need a little care to keep going strong, your hardware deserves the same. The good news? You don’t always have to follow the OEM’s upgrade cycle to keep things running smoothly. Third-Party Maintenance (TPM) helps extend the life of your IT equipment, reduce waste, and keep things running efficiently—without the unnecessary costs. So, as you head into the weekend, here’s a thought: Is your IT strategy as smart as it could be? 🤔 Let’s connect and share ideas! Drop a comment or send us a message. 👇 #HappyFriday #ITSupport #SmartChoices #ThirdPartyMaintenance #S3P https://lnkd.in/gye_kGj

IT budgets always seem to be stretched thin, don’t they? Between maintaining existing infrastructure and trying to invest in new technology, it’s a constant balancing act. But what if there was a way to cut costs on IT support without sacrificing performance—and actually free up budget for innovation? That’s exactly what Third-Party Maintenance (TPM) helps businesses do. Instead of sticking with expensive OEM contracts, companies are finding they can extend hardware life, get the same (or better!) support, and reinvest the savings where it really matters. If IT costs are a challenge for your company, this article breaks down how TPM can help. 🔗 Read the full story here: https://lnkd.in/emqKfhgu #ITBudget #ThirdPartyMaintenance #CostSavings #Innovation #Smart3rdParty

💻 IT teams are constantly balancing priorities—ensuring uptime, optimizing budgets, and managing aging infrastructure. But when it comes to hardware maintenance, challenges can add up quickly. 📉 Rising costs, unpredictable downtime, and finding the right support provider all make it harder to keep your IT environment running smoothly. We want to hear from you! 🔍 Vote now and share your experience in the comments! Let’s discuss how IT teams can tackle these challenges effectively. #ITMaintenance #ThirdPartyMaintenance #SmartITSupport #DowntimeSolutions #TechLeaders

Are companies still overpaying for OEM support when there's a smarter alternative available? In the realm of IT, the costs associated with OEM maintenance can be significant. However, not every asset necessitates OEM support. Enter the Hybrid Solution—a strategic blend of OEM and Third-Party Maintenance (TPM). Here's how you can optimize your maintenance approach: - Retain OEM for critical needs. - Utilize TPM to enhance cost-efficiency while maintaining top-notch performance. - Adhere to industry best practices, endorsed by experts like Gartner. Curious to see the Hybrid Solution in action? Check out our insightful video showcasing its effectiveness: [Link to video: https://lnkd.in/ejiYNyje] For a deeper dive into cost-effective strategies without compromising quality, explore our informative infographic. Is your team embracing the benefits of a Hybrid Solution? Share your thoughts below or head to www.Smart3rdParty.com to discover how we can support your IT maintenance needs. #HybridSolution #ITMaintenance #TPM #ThirdPartyMaintenance #Smart3rdParty #ITCostSavings #OEM

Exciting News! 🌏🚀 Smart 3rd Party is heading to Tokyo, Japan, for the 2025 SIA APAC Conference on February 26-27! ✨ As a proud member of the Service Industry Association (SIA), we’re committed to driving innovation and excellence in third-party maintenance. Our CEO, Ken Peck, who also serves as Vice President of SIA, will be there alongside industry leaders, sharing insights and shaping the future of IT service and support. If you’re attending, let’s connect! Send us a message or stop by to chat about how Smart 3rd Party can support your IT maintenance needs globally. #SIAAPAC2025 #Smart3rdParty #ThirdPartyMaintenance #ITSupport #SIA #Tokyo

For many IT managers, stepping away can be stressful—what if a critical hardware issue arises? Who will handle it in your absence? That’s where Smart 3rd Party comes in. Our 24/7 third-party hardware maintenance ensures your infrastructure is covered, so you can take time off with confidence. ✅ Quick issue resolution—report problems via phone, email, or online ✅ Remote troubleshooting to diagnose and resolve issues efficiently ✅ On-site support when needed—we dispatch technicians to get you back up and running No need to put your plans on hold—let’s talk about how we can support your IT team. Contact us today: https://lnkd.in/gye_kGj #ITSupport #Smart3rdParty #TechLeadership #ThirdPartyMaintenance