Smith.ai

Smith.ai

IT Services and IT Consulting

Los Altos, California 17,951 followers

We combine live agents and AI to provide 24/7 virtual receptionist service for phone calls, chats & texts — for business

About us

Founded by a team from Google, Apple, and Intuit, Smith.ai is known for superior call answering services. Our friendly, professional virtual receptionists answer calls, web chats, and texts, book appointments, qualify leads, handle new customer intake, answer questions, and make outbound calls for you and your business. You get the experience of an in-house receptionist, at a fraction of the cost. Our clients say it's the "best business decision" they've made. Since 2015, we've answered over 1 million calls and chats for lawyers, consultants, agencies, contractors, and many more small businesses and independent professionals. Our goal is to make your business more efficient and productive. We save you time and money, keep your existing clients happy, and help you grow your business with qualified leads.

Website
https://smith.ai
Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Los Altos, California
Type
Privately Held
Founded
2015
Specialties
virtual receptionists, call answering, lead qualification, lead intake, CRM integration, calendar integration, appointment scheduling, outbound calls, customer support, attorney answering service, phone answering service, remote receptionists, live receptionists, US answering service, virtual answering service, website chat, chatbot, artificial intelligence, machine learning, live chat, and law firm intake

Locations

Employees at Smith.ai

Updates

  • View organization page for Smith.ai, graphic

    17,951 followers

    Is your front desk a bottleneck for your business? 🤯 Remote receptionists can be the solution you're looking for! They provide all the benefits of a traditional receptionist but with more flexibility and scalability. In this blog post, we explore: - What remote receptionists are, and what they do - The benefits of using a remote receptionist service - How remote receptionists stack up against in-house receptionists Ready to streamline your front desk operations and free up your team's time? ➡️ https://lnkd.in/eDRtG58Q ⬅️ What are your biggest challenges with your current receptionist setup? Share them in the comments! 👇

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  • View organization page for Smith.ai, graphic

    17,951 followers

    Are you spending too much time on consultations with prospective clients who may not be a fit for your firm? Providing valuable information to prospective clients without sacrificing excess time is essential for your firm’s productivity. The good news? Minor adjustments to your intake and consultation processes can lead to big improvements in your bottom line. Jessica Paxton of Smith.ai joins Libby Funke Luff of PracticePanther on Thursday, August 22, for an insightful webinar discussion. Learn how to make the most of every minute of a consultation so you can focus on what truly matters: serving your clients and growing your practice. Save your spot: https://lnkd.in/enqrxgZQ

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    17,951 followers

    Tired of juggling customer support with everything else on your plate? Customer experience automation (CXA) can help! CXA uses AI and automation to streamline tasks throughout the customer journey, giving you: ✅ 24/7 customer support 🤝 Personalized interactions ✨ Consistent experiences 📈 Increased efficiency ❤️ Improved customer loyalty Learn how Smith.ai virtual receptionists can help you leverage CXA to elevate your customer experience! ➡️ https://lnkd.in/eNSuAW3k #CustomerExperience #CustomerSupport #Automation #CXA P.S. What's your biggest customer support pain point? Share it in the comments! 👇

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    17,951 followers

    Andrew Bocz from Smith.ai is at the Partners Club event in beautiful Virginia Beach!🌊 We’re here to help law firm owners discover powerful strategies to grow their businesses. Whether it’s through streamlining client communication, boosting productivity, or enhancing client experience, we’re passionate about helping you succeed. If you're not at the event and want to learn how our Virtual Receptionists can make a difference for your firm, check out our website or book an appointment with our sales team!

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  • View organization page for Smith.ai, graphic

    17,951 followers

    The Power of Personalization in Law Matt Spiegel, Founder & CEO of Lawmatics, shares a powerful insight: while you may manage 200 clients, for each of them, their case is likely the single most important thing happening in their life right now. This is where personalization comes in. By using the right tools, lawyers can create a more empathetic and client-focused experience, leading to better outcomes for everyone. Learn how Smith.ai + Lawmatics can help you personalize your client interactions. Have you ever felt like "just another customer" at a service provider? Share your experiences in the comments! ⤵️

  • View organization page for Smith.ai, graphic

    17,951 followers

    A virtual legal assistant is a remote professional who provides administrative, technical, and legal support for lawyers or law firms. Think of them as an extension of yourself — handling the time-consuming tasks you just don’t have time for. They can respond to emails, manage client communication, and perform research. Learn more about virtual legal assistants and how they can help your firm: https://lnkd.in/eiFtsxWb

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    17,951 followers

    Starting and stopping work — due to customer calls, chats, and texts — can be a big distraction for business owners. In fact, it's a productivity killer. 🪦 Senior Marketing Manager Tom Armitage shares more.

  • View organization page for Smith.ai, graphic

    17,951 followers

    Integrating AI tools into your legal practice can offer significant benefits that help you deliver better service to clients while improving your bottom line. Some advantages of leveraging legal AI tools include: 🦾 Boost efficiency 🦾 Improve accuracy 🦾 Save time and costs 🦾 Boost client satisfaction Here's a list of the 9 best legal AI software in the market today: https://lnkd.in/gz7pNkux

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Funding

Smith.ai 1 total round

Last Round

Seed

US$ 7.0M

See more info on crunchbase