Solutions by Text

Solutions by Text will be attending the Women in Consumer Finance Conference next week in Ft Worth, TX. The SBT crew, Jennifer More, CMP, Julia Wilbert, Leigh Ann Lindsey, Jane Kimbrough, and Kylie Hart, are excited to join industry leaders, share insights, and create meaningful connections with other attendees. We hope to see you there! ✨ 

We’re thrilled to welcome Deirdre DiTomas (Mills) as Solutions by Text's Vice President of Product Marketing! 🎉 Deirdre is a proven SaaS product and marketing leader, and brings a wealth of expertise in building and leading strategic marketing efforts that drive innovation and growth.    Please join us in welcoming Deirdre to the SBT team!

Are you attending the ACA International Fall Forum in Chicago? Stop by booth #24 to learn how SBT’s FinText™️platform maximizes 📈 your accounts receivable strategy through streamlined, secure, and compliant-first text messaging. 🤝📱 

📣 Exciting moments at the New York Stock Exchange! We're thrilled to see our CEO, David Baxter, share the Solutions by Text journey with Judy Khan Shaw on #NYSEFloorTalk.   Hear David talk about how we've built a compliance-first messaging and payments platform that empowers consumer finance organizations to connect with customers effectively. From pioneering compliance innovations to enabling trusted engagement, Solutions by Text is redefining what’s possible in consumer finance communication.   Watch the full conversation below 👇 to learn more about our mission and vision for the future!  

At FinTextNOW 2024, we recognized standout customers who embody our core values, and the Ally Award went to none other than Williams & Fudge, Inc.! This award honors those who act as steadfast allies to their customers, industry, and to us at Solutions by Text.   Williams & Fudge goes above and beyond, ensuring every interaction reflects ethical conduct, respect, and genuine understanding. Their commitment to positive, respectful customer communication mirrors our values, making them true champions for their customers and invaluable partners for us.   A special thanks to Jon Balon and the entire Williams & Fudge team for pushing the boundaries of innovation in communication and helping us create better solutions for the ARM space. #FinTextNOW2024 #CustomerAwards

We’re thrilled to announce that Solutions by Text has partnered with Glia to enhance digital customer experiences! 🎉 This partnership will provide our customers with an end-to-end solution to accelerate consumer engagement across communication channels and throughout the lending journey, making the consumer experience as effortless as possible, while optimizing efficiency and compliance. Read the full press release here 👉 https://lnkd.in/gZMFndfd

Last night, our customers got the VIP hockey experience at Bridgestone Arena to watch the Nashville Predators take on the Seattle Kraken! It was an unforgettable evening filled with great company and good conversations. We’re beyond grateful for our amazing customers and loved showing our appreciation in true Nashville style! 🎶🏒

Our Customer Best Practices panel at #FinTextNOW2024 was a goldmine of strategic best practices for our attendees! SBT's very own Leigh Ann Lindsey, along with Jon Balon, Matt Murphy, and Matt Esterman shared remarkable success stories with proven approaches to enhance the success of your messaging strategy. Their strategies showcased real-world results, emphasizing the power of personalized messaging and innovative payment programs. 🚀

🎉 Day 1 of #FinTextNOW2024 is officially wrapped! 🎉 Now it's time to unwind and enjoy as we head over to the Bridgestone Arena to watch the Nashville Predators take on the Seattle Kraken! 🏒

In our session: Blueprint for Consumer Engagement: From Acquisition to Delinquency and Back, our CEO, David Baxter, and VP of Marketing, Hana Elliott, delivered impactful insights from our exclusive market research report- Blueprint for Consumer Engagement: ✔With 84% of Gen X and younger likely to opt-in for status updates and 83% for balance updates, text messaging offers an effective channel to keep customers informed in real-time. ✔Text messaging and email consistently rank as the top communication methods consumers prefer for receiving critical loan and credit updates, underscoring the importance of a seamless omnichannel strategy. ✔Across generations, 68% are likely to text lenders with questions about their loan or credit card. ... and much more! Looking for more data to enhance your omnichannel communication strategy? Stay tuned for the release of our exclusive full report, powered by SBT & Datos Insights surveying over 2,000 U.S. bill-paying customers to gather this valuable information. 💳✨ #FinTextNOW2024