Solutions by Text (SBT) is the pioneer of FinText™, empowering enterprise financial services companies to compliantly engage, interact and transact with their consumers in real-time. The nation’s largest consumer finance organizations rely on SBT’s robust compliance platform to mitigate legal and reputational risk while driving messaging and payments performance throughout the consumer lifecycle – from marketing and loan origination to servicing, collections and bill payment. SBT has been recognized as a Built In Best Place to Work and an Inc. 5000 Fastest Growing Company.
External link for Solutions by Text
5001 Spring Valley Rd
Suite 1000E
Dallas, Texas 75244, US
Unit No. C1-001 Tower C THE MILLENIA
No 1 / 2, Murphy Road Ulsoor
Bangalore , 560 008, IN
Last night, our customers got the VIP hockey experience at Bridgestone Arena to watch the Nashville Predators take on the Seattle Kraken! It was an unforgettable evening filled with great company and good conversations. We’re beyond grateful for our amazing customers and loved showing our appreciation in true Nashville style! 🎶🏒
Our Customer Best Practices panel at #FinTextNOW2024 was a goldmine of strategic best practices for our attendees! SBT's very own Leigh Ann Lindsey, along with Jon Balon, Matt Murphy, and Matt Esterman shared remarkable success stories with proven approaches to enhance the success of your messaging strategy. Their strategies showcased real-world results, emphasizing the power of personalized messaging and innovative payment programs. 🚀
🎉 Day 1 of #FinTextNOW2024 is officially wrapped! 🎉 Now it's time to unwind and enjoy as we head over to the Bridgestone Arena to watch the Nashville Predators take on the Seattle Kraken! 🏒
In our session: Blueprint for Consumer Engagement: From Acquisition to Delinquency and Back, our CEO, David Baxter, and VP of Marketing, Hana Elliott, delivered impactful insights from our exclusive market research report- Blueprint for Consumer Engagement: ✔With 84% of Gen X and younger likely to opt-in for status updates and 83% for balance updates, text messaging offers an effective channel to keep customers informed in real-time. ✔Text messaging and email consistently rank as the top communication methods consumers prefer for receiving critical loan and credit updates, underscoring the importance of a seamless omnichannel strategy. ✔Across generations, 68% are likely to text lenders with questions about their loan or credit card. ... and much more! Looking for more data to enhance your omnichannel communication strategy? Stay tuned for the release of our exclusive full report, powered by SBT & Datos Insights surveying over 2,000 U.S. bill-paying customers to gather this valuable information. 💳✨ #FinTextNOW2024
At #FinTextNOW2024 we dove deep into the complexities of the ever-changing regulatory landscape of consumer communications. During our panel session, 'Compliance and Regulatory Strategy: The Time is Now,' speakers Jeff Simmons, VP of Technology Programs at CTIA, Matthew Gerst, Partner at Wilkinson Barker Knauer, LLP, Elizabeth B Wood, Senior Director of Compliance Operations at SBT, and Amanda Payton, SBT's General Counsel, shared insights on critical topics which included: ✅ Regulatory Update: Gain insights into expected actions, legal decisions, and case decisions. ✅Building a Compliant Texting Program: Learn the essential steps to develop and maintain a compliant texting program. ✅Key Considerations: Understand the critical factors to consider for existing or future text programs to ensure compliance and effectiveness. ✅Future Outlook: Anticipate future regulatory movement and prepare your organization for upcoming changes.
What a fantastic evening at the #FinTextNOW welcome reception! The room was filled with industry leaders, innovative minds, and great conversations, setting the stage for an incredible event ahead! A huge thank you to our welcome reception entertainment sponsors, Allied Solutions LLC & Endava! 🎉
📣 FinText NOW 2024 registration is open from 4-6 today! 📣 Stop by the Second Floor Foyer to pick up your badge and get ready to kick off #FinTextNOW in style with our welcome reception from 5:30-7:30 pm at Proof, the rooftop bar at the W hotel. For those of you unable to pick up your badges today, registration will be open tomorrow from 7:30 am - 4:00 pm. See you there! ✨
Tired of getting ghosted by your customers on your current channels? 👻 Our latest blog will show you why texting is the ultimate trick 🎃 (and treat 🍬) for boosting engagement! 📲With 98% open rates and lightning-fast response times, it’s clear why text messaging has become the go-to choice for customer communications. 🕸️ Read the blog now—if you dare! 👉 https://lnkd.in/gNBqQrBp
With #FinTextNOW2024 just 4 days away, our digital agenda is here and available for download! 📲 Get a sneak peek at the sessions, keynotes, and all the exciting content we have in store for this year's event. We're excited to see you in Nashville! 🎯 Download the Digital Agenda now: https://lnkd.in/eP9jaxPH
Are you attending the 2024 Auto Finance Summit in Las Vegas? 🤔 With increased interest rates, delinquencies and charge offs, consumer lending is tough in today’s market. Implementing a compliant-first text-driven payment strategy can significantly improve customer engagement, streamline operations, enhance overall efficiency and add new payment channels to accelerate collections. 🚀 Stop by booth #205! Our team would love to discuss how to transform the effectiveness of your auto financing business, from originations to collections. We hope to see you there!