Together with our subsidiaries, we deliver clean, safe, reliable and affordable energy to our 9 million customers. Our focus is doing so with service excellence.
That means we are leaders who take action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. We create community value through energy, social, economic, and environmental progress.
We do this through electric operating companies in three states and natural gas distribution companies in four. Our family of companies draw on diverse energy sources to create the best mix for our service areas, including electricity, natural gas, solar power, carbon-free nuclear, and other sustainable sources.
We leverage our leading distributed energy infrastructure company and other innovative technology to better serve every customer. Our competitive, national generation company serves wholesale customers, and our family includes a fiber optics network, and telecommunications services.
We have boots on the ground, continuing to work around the clock in the hardest hit areas across the state. They are continuing to work their way down the lines to get the most customers on - so you may not see them right on your street, but they are working on lines that serve your community.
Our top priority is restoring power as quickly as possible while ensuring the safety of our teams and the public. No matter if you are in a rural area, a city center, or somewhere in between, know that we are here, working to get the lights on. For more information visit georgiapower.com/storm
Sun up to sun down and throughout the nights, our crews continue to work for Georgians.
In some of the hardest hit areas across the state, including Augusta and South Georgia, we are seeing catastrophic destruction of our infrastructure - rebuilding the power grid and not just repairing. We are continuing to work around the clock to restore power for our customers quickly and safely.
Know that the team is all hands on deck and we will not stop working until every person who can be restored, is restored. Please continue to stay safe and thank you.
When we say that every resource is deployed- we are talking about line crews, mutual assistance, fleet crews, damage assessors, logistics, drone pilots, helicopters, and every member of our team.
We utilize helicopters to assess damage, clear debris, and cut tress. This tool is used to help clear transmission lines, some of which were damaged by the devastating effects of Hurricane Helene.
Our team is boots on the ground, in the bucket, and in the sky working around the clock to get your lights on.
Our CEO Kim Greene has been visiting communities across the state to survey the damage and meet with crews to ensure they have the resources they need to get the lights back on safely and as quickly as possible for you. Hurricane Helene was the most destructive hurricane in our company’s history.
To all of our customers across the state - know that we are all hands on deck at all levels of our company on restoration.
For the latest on our restoration efforts, visit georgiapower.com/storm.
In the aftermath of #HurricaneHelene, we are all working together to safely rebuild and restore our communities. As clean-up and repair efforts continue to be underway, Atlanta Gas Light crews are responding as quickly and safely as possible and prioritizing responding to any leak calls or emergencies.
If you suspect a natural gas leak call 911 or the Atlanta Gas Light 24-hour emergency phone line at 877-427-4321 from a safe location. Do not operate any machinery or equipment that might cause a spark or create an open flame.
⚠️ Update on Estimated Restoration Times ⚠️
As of Saturday evening, Georgia Power has restored power to 520,000+ customers following the devastating impact of Hurricane Helene. Our crews continue to navigate treacherous conditions including extensive tree damage, widespread flooding and many road closures. As the first full day of restoration progressed today, we have determined that Hurricane Helene was the most destructive hurricane in Georgia Power history, damaging infrastructure across the state.
We also understand the importance of Estimated Restoration Times (ERTs) for you and your families - we have been working as quickly as possible to generate timelines and keep you informed. These ERTs are not a guess, but represent the most accurate estimate that we can make based on our in the field assessments. We will make every effort to beat these estimates and return power sooner than expected.
New ERTs are now available for areas including Athens, Augusta, Brunswick, Clayton, Cornelia, Dublin, Gainesville, Hartwell, Hinesville, Macon, Madison, Milledgeville, Savannah, Springfield, Statesboro, Thomson, Tifton, Valdosta, Vidalia, Waycross and Waynesboro. ERTs represent the company’s expectation for 95% power restoration in the specified area. As we anticipated and announced before the arrival of the storm, restoration efforts will take multiple days into this next week. We know extended outages are inconvenient, and we truly appreciate your understanding as thousands of our team members work around the clock.
Please visit our Outage Map for the latest update on our restoration process, including ERTs. We will continue to update the Outage Map, and our customers on social.
⚠️ MISINFORMATION ALERT ⚠️
We are aware of false information circulating about our restoration times. Please rely only on official Georgia Power channels for accurate updates. Our team is working diligently to restore power safely and as quickly as possible. As of right now, estimated restoration times may not be available for all affected communities. Thank you for your understanding and patience.
For more information please visit, https://lnkd.in/ek6sxbZv
We invite you to watch our CEO Chris Womack and The Atlantic's CEO Nicholas Thompson discuss the immense changes happening in the energy sector and how Southern Company is taking action to meet the growing energy needs of our customers and regions; while supporting communities in the transition to a clean, reliable energy future.
It’s an exciting time in the energy business. Last week, I had the privilege of speaking with Nicholas Thompson during The Atlantic Festival’s Innovation Hour.
We’re seeing an incredible growing demand for energy with the rise of technologies such as artificial intelligence and data centers and an increase of electric vehicles on the road.
At Southern Company, we are tireless in our pursuit to develop and advance clean solutions that ensure customers, communities and businesses can thrive. Energy is essential to our American way of life and our economic and national security.
Every day, we are striving to be better than the last. I am proud of the work our 28,000 teammates do every day to provide our customers with clean, safe, reliable, and affordable energy.
Join Southern Company CEO Chris Womack and The Atlantic CEO Nicholas Thompson on Friday, September 20, around 12:10 PM ET for The Atlantic Festival's Innovation Hour. Chris and Nick will discuss the immense changes happening in the energy sector and how Southern Company is taking action to meet the growing energy needs of our customers and regions; while supporting communities in the transition to a clean, reliable energy future.
At Southern Company our customers are our number one priority.
When Francine brought storms that struck Mississippi and Alabama, our Mississippi Power, Alabama Power Company and Georgia Power Company teammates were there to restore service for more than 200,000 customers.
Our crews displayed our value of superior performance before, during and after the storm.
