Support Driven

🚀 Join AIHR | Academy to Innovate HR as their next VP of Product! 🚀 As their VP of Product, you’ll drive the vision, strategy, and roadmap that will make AIHR even more product-led. 🌐 In this role, you’ll: ✨ Provide strategic leadership for our Product & Engineering teams 🤝 Foster collaboration to integrate product vision with technical execution 🛠️ Support cross-functional coordination to achieve company objectives 📍 Location: Rotterdam HQ 🔗 Apply here: https://buff.ly/3C4lCHr #ProductLeadership #HiringNow #ProductManagement #AIHR #Innovation

Captions is on the lookout for a Customer Support Operations Manager to elevate our world-class customer experience! In this role, you’ll directly impact thousands of customers daily while creating scalable processes to support our mission. 🚀 What You'll Do: 🔹Provide top-tier chat and email support to our global users, resolving technical issues and ensuring customer satisfaction. 🔹Lead, mentor, and inspire a team of customer support agents across multiple time zones, driving performance and growth. 🔹Craft and update user-friendly Help Center content for iOS, Android, Desktop, and API platforms. 💼 $125K – $165K + Equity 📍 Onsite - Union Square, New York City Apply Now 👉https://buff.ly/3YtLzaz #CustomerSupport #HiringNow #CustomerExperience #TechJobs #JoinCaptions

Support Driven Unite 🤜 ✨ 🤛 Compassion defines community. Share your LI profile in the comments and let's connect to help and support each other.

🚀 Join the Sydecar Team as a Customer Experience Associate! 🚀 You'll be the go-to contact for their customers and investors, assisting with SPV and Fund management, providing feedback for product development, and collaborating closely with their Legal, Tax, and Product teams. 💼 What You’ll Do: ✨Respond to support inquiries, ensuring an exceptional experience every time ✨Identify product and process enhancements to shape Sydecar’s future ✨Collaborate with senior team members to educate Deal Organizers and resolve customer cases 📍 Location: Hybrid (Seattle, New York, San Francisco, Houston) 💰 Salary: $75K–$85K + Equity + Bonus 👉 Apply here https://buff.ly/3USQp0r #CustomerSupport #HiringNow #CustomerExperience #Sydecar #HybridWork

💰 What’s Your Worth in the Support Industry? Unlock insights and drive fair compensation with the Support Driven Salary Database! 📊 We’ve compiled accurate and comprehensive salary data to empower you in negotiations—whether you're starting a new role or asking for a raise. Your participation makes a real difference in helping our community advocate for fair pay. 🤝 👉 Complete this form, and you’ll receive a link to view the database. Let’s ensure everyone gets the compensation they deserve! https://lnkd.in/gaEucaeS #FairPay #SalaryInsights #SupportDriven #CustomerSupport #CareerGrowth #SalaryNegotiation

🚨 The very first Support Driven Meet-up for the German-speaking world is just around the corner! 🚨 Join us for a relaxed get-to-know-you session, followed by dynamic small group discussions where YOU choose the topics. 💬🔥 Whether it’s tackling challenges or sharing best practices, this is your chance to exchange ideas and gain fresh insights. And the best part? This is only the beginning – the meet-up will continue every two months! 💡 Don’t miss out on building a strong community and elevating support to new heights! 📅 Thu, Nov 14, 2024 – 5am PST / 1pm CEST 📅 👉https://lnkd.in/g4Q5c8kK

🚀 Runway is Hiring: Head of Customer Support! 🚀 Runway is on the lookout for a Head of Customer Support to shape their support strategy and ensure top-notch experiences for their grAre you passionate about design tools and ready to make an impact? owing user base! 💬✨ What You'll Do: 🔹Set and uphold SLA goals for different customer tiers 🔹Develop forecasting & capacity models to build a high-performing team 🔹Optimize tools like Zendesk for efficiency, reducing repetitive tasks 💸 Salary: $140,000 - $200,000 🌎 Location: Remote 🔗 Apply here https://buff.ly/3Uw2acG #CustomerSupport #RemoteJobs #HiringNow #DesignTech #Runway

🚀 Join Homebot as a Customer Support Specialist! 🚀 As the go-to support expert, you'll engage with customers through live chat, phone, and email, handling inquiries, data requests, and billing assistance. Plus, you’ll have the opportunity to contribute to customer education through training sessions and help them reduce churn by addressing customer concerns. 💬📞💡 💼 What You'll Do: 🔹 Respond to customer support requests across multiple channels 🔹 Handle internal support needs and team escalations 🔹 Process billing requests, including refunds, credits, and subscriptions 💸 Compensation: $50,000 - $55,000 base + 10% performance bonus 🏙️ Location: Hybrid - Denver, CO Apply today! 👉 https://buff.ly/4fiUGSo #CustomerSupport #DenverJobs #HybridJobs #CustomerExperience #JoinOurTeam

𝐖𝐡𝐞𝐫𝐞 𝐃𝐨 𝐘𝐨𝐮 𝐒𝐞𝐞 𝐭𝐡𝐞 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬 𝐨𝐟 𝐔𝐬𝐢𝐧𝐠 𝐀𝐈 𝐟𝐨𝐫 𝐘𝐨𝐮𝐫 𝐂𝐨𝐦𝐩𝐚𝐧𝐲? 🤔 In today’s competitive landscape, leveraging AI isn’t just an advantage—it’s a necessity. Countless companies are harnessing AI to streamline operations, enhance customer experiences, and drive innovation. Our recent survey within the community reveals compelling insights: 🔹31% of respondents see AI as a way to increase the value of their product/service 📊 🔹62% believe AI can increase the capacity of cases/tickets they can handle 🚀 🔹2% think AI can improve customer experience 😊 🔹2% feel AI can increase revenue, conversion, and/or retention 💰 🔹2% say AI can reduce operational costs 📉 Participate in the Support Driven AI Benchmark Study. This study is designed to provide you with valuable data and insights from your peers, helping you understand where you stand in your AI journey. Armed with this knowledge, you can make a compelling case for the resources needed to elevate your AI initiatives. Take the Survey Now! ➡️ https://lnkd.in/epYepybB #AIInBusiness #AIInnovation #CustomerExperience #BusinessGrowth #OperationalEfficiency #AITrends

🌟 Join Ontra as a Customer Success Associate! 🌟 As a Customer Success Associate, you’ll be instrumental in driving value for their clients, ensuring seamless onboarding, adoption, and ongoing support of Ontra’s Contract Automation product. What You’ll Do: 🚀Help clients quickly implement our solution, boosting their engagement and product utilization. 🔄 Contribute to retention and growth goals, guiding customers to uncover the full potential of Ontra’s CA solution. 📊 Become an Ontra app and Salesforce expert, managing updates and mastering core processes. 💰 Base Pay Range: $52,000 - $78,000 USD 🌏 Remote: USA / APAC / UK Apply here: https://buff.ly/48nXZpe #CustomerSuccess #RemoteJobs #HiringNow #Onboarding #CareerOpportunity