Support Genie

Support Genie

IT Services and IT Consulting

AI-powered Salesforce support and help desk app

About us

SupportGenie is an innovative early-stage startup specializing in providing cutting-edge, Salesforce customer support solutions. Leveraging the latest in AI and machine learning technology, we offer a suite of tools designed to enhance the efficiency and effectiveness of customer service operations. Our platform is intuitively designed to integrate seamlessly with existing systems, providing real-time analytics, automated response capabilities, and customizable support frameworks. Aimed at businesses of all sizes, SupportGenie is dedicated to transforming customer interactions into dynamic, positive experiences, thereby boosting customer satisfaction and loyalty while optimizing operational efficiency. Our mission is to revolutionize the way businesses interact with their customers, making every support interaction a seamless and positive experience.

Website
https://supportgenie.app
Industry
IT Services and IT Consulting
Company size
11-50 employees
Headquarters
Wyoming
Type
Privately Held
Founded
2023
Specialties
salesforce administration, einstein 1, einsteinGPT, salesforce marketing administration, salesforce help desk, continuous improvements , Salesforce Managed Services, Salesforce Partner, and salesforce managed services

Locations

Employees at Support Genie

Updates

  • SupportGenie Joins Microsoft for Startups Founders Hub and Offers Free Trial We're thrilled to announce that SupportGenie has joined Microsoft for Startups Founders Hub! This exciting partnership will provide us with access to valuable resources and support as we continue to grow and innovate. 🎉 To celebrate this milestone, we're offering limited seats for a 3-month free trial of our AI-powered Salesforce support solution to all Salesforce users and admins. 🎁 Get Started: https://lnkd.in/dqeYcvG7 With SupportGenie, you can: 🚀 Streamline support processes with our AI-powered chatbot and intuitive ticketing system 🚀 Enhance user satisfaction with personalized support experiences 🚀 Improve operational efficiency with automated workflows and analytics 🚀 Gain access to comprehensive Salesforce support resources ⏰ Sign up for your free trial today and experience the power of SupportGenie! About Microsoft for Startups Founders Hub Microsoft for Startups Founders Hub is a global program that provides early-stage startups with access to Microsoft technology, mentorship, and support. The program is designed to help startups accelerate their growth and achieve their business goals. Microsoft for Startups Founders Hub website: https://lnkd.in/gFhUvarg

    Support Genie | LinkedIn

    Support Genie | LinkedIn

    linkedin.com

  • 🚀 Big News from SupportGenie! 🚀 We’re excited to introduce a new feature in our closed beta: Automated User Manual & Knowledge Base Creation, now available as part of our app onboarding process! 🎉 With SupportGenie, you can automatically generate comprehensive user manuals and knowledge bases from your existing technical documentation, demo videos, and meeting recordings. Even better, this knowledge is integrated directly into our AI-powered Support Copilot Agent, offering users a self-service help option for 0 and 1st line support. Users can resolve common issues on their own before involving the admin or tech department—saving time for everyone! 💡 Here’s what you get during onboarding: 📚 Automatic creation of user manuals and knowledge bases from your existing resources 💬 Real-time self-service support via our AI-powered Support Copilot ⏳ Faster resolutions for routine issues, reducing workload for admins and tech teams 🛠️ Onboarding tailored to make support more intuitive and efficient from day one 💥 Closed Beta Offer! 💥 We’re offering this feature for free as part of our app’s onboarding during our closed beta, but spots are limited! Don’t miss your chance to experience smarter support automation and help shape the future of Salesforce support with your feedback. Limited availability—sign up now! If you’re ready to streamline your onboarding and empower users to solve issues independently, comment below, send us a message or visit our website to join the closed beta. Let’s revolutionize Salesforce support together! 💬 #AI #Salesforce #SupportGenie #ClosedBeta #TechInnovation #SelfServiceSupport #Onboarding #KnowledgeBase #Automation

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