Support Genie

SupportGenie Joins Microsoft for Startups Founders Hub and Offers Free Trial We're thrilled to announce that SupportGenie has joined Microsoft for Startups Founders Hub! This exciting partnership will provide us with access to valuable resources and support as we continue to grow and innovate. 🎉 To celebrate this milestone, we're offering limited seats for a 3-month free trial of our AI-powered Salesforce support solution to all Salesforce users and admins. 🎁 Get Started: https://lnkd.in/dqeYcvG7 With SupportGenie, you can: 🚀 Streamline support processes with our AI-powered chatbot and intuitive ticketing system 🚀 Enhance user satisfaction with personalized support experiences 🚀 Improve operational efficiency with automated workflows and analytics 🚀 Gain access to comprehensive Salesforce support resources ⏰ Sign up for your free trial today and experience the power of SupportGenie! About Microsoft for Startups Founders Hub Microsoft for Startups Founders Hub is a global program that provides early-stage startups with access to Microsoft technology, mentorship, and support. The program is designed to help startups accelerate their growth and achieve their business goals. Microsoft for Startups Founders Hub website: https://lnkd.in/gFhUvarg

🚀 Big News from SupportGenie! 🚀 We’re excited to introduce a new feature in our closed beta: Automated User Manual & Knowledge Base Creation, now available as part of our app onboarding process! 🎉 With SupportGenie, you can automatically generate comprehensive user manuals and knowledge bases from your existing technical documentation, demo videos, and meeting recordings. Even better, this knowledge is integrated directly into our AI-powered Support Copilot Agent, offering users a self-service help option for 0 and 1st line support. Users can resolve common issues on their own before involving the admin or tech department—saving time for everyone! 💡 Here’s what you get during onboarding: 📚 Automatic creation of user manuals and knowledge bases from your existing resources 💬 Real-time self-service support via our AI-powered Support Copilot ⏳ Faster resolutions for routine issues, reducing workload for admins and tech teams 🛠️ Onboarding tailored to make support more intuitive and efficient from day one 💥 Closed Beta Offer! 💥 We’re offering this feature for free as part of our app’s onboarding during our closed beta, but spots are limited! Don’t miss your chance to experience smarter support automation and help shape the future of Salesforce support with your feedback. Limited availability—sign up now! If you’re ready to streamline your onboarding and empower users to solve issues independently, comment below, send us a message or visit our website to join the closed beta. Let’s revolutionize Salesforce support together! 💬 #AI #Salesforce #SupportGenie #ClosedBeta #TechInnovation #SelfServiceSupport #Onboarding #KnowledgeBase #Automation

How to better qualify and target sales with Einstein Discovery? Watch it in the 1st episode of our Salesforce Vlog! Like, comment, subscribe of course✌ https://lnkd.in/gEi9zA4x

We recently explored an article from Salesforce introducing innovative features in Slack, let's dive deeper into how these features work and what they can do for your teams. 🧠 𝐒𝐥𝐚𝐜𝐤 𝐀𝐈: 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐚𝐧𝐝 𝐈𝐧𝐭𝐮𝐢𝐭𝐢𝐯𝐞 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 Slack AI is an integration that brings AI into your daily workflows. Here's what it offers: 1️⃣ Channel Recaps: This feature provides a summary of key points from any Slack channel. It's like having an executive summary of all your conversations, ensuring you never miss out on important updates. 2️⃣ Thread Summaries: Long, convoluted threads? Slack AI offers concise summaries, allowing you to catch up on discussions quickly and efficiently. 3️⃣ Search Answers with AI Summaries: Need quick insights from past conversations? Just ask a question, and Slack AI will not only find relevant messages but also provide an AI-generated summary. This feature is a boon for harnessing collective knowledge without spending hours searching. 📊 𝐒𝐥𝐚𝐜𝐤 𝐋𝐢𝐬𝐭𝐬: 𝐘𝐨𝐮𝐫 𝐍𝐞𝐰 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐨𝐧 Slack Lists is a powerful new feature for managing tasks and projects directly within Slack. Here's how it enhances project management: 1️⃣ Task Tracking: Create and manage lists for various projects, from product development to marketing campaigns. Assign tasks, update statuses, and keep everything organized in one place. 2️⃣ Collaborative Discussions: Each task on the list has a dedicated thread, making it easy to discuss details and follow the conversation without losing context. 3️⃣ Seamless Integration: Slack Lists integrates with your existing Slack workflow, ensuring that task management is a natural part of your team's communication. ⚙️ 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐁𝐮𝐢𝐥𝐝𝐞𝐫: 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐀𝐥𝐥 The new Workflow Builder in Slack is a significant upgrade, making automation accessible to everyone. Here's what's new: 1️⃣ Code-Free Automation: Create custom workflows without needing to write a single line of code. It's user-friendly and incredibly powerful for automating routine tasks. 2️⃣ Integration with Multiple Tools: Connect Slack with tools like Google Workspace, Atlassian, and Asana. This means less app-switching and more streamlined workflows. 3️⃣ Custom App Development: For teams with specific needs, develop custom Slack apps and integrate them into your workflows. Slack takes care of hosting, ensuring security and reliability. 🌟 Why These Features Matter In a world where time is precious, and efficiency is key, these Slack features are more than just upgrades – they are essential tools for modern teams. They promise to transform how we collaborate, manage projects, and automate routine tasks. Are you ready to embrace these new capabilities in Slack? Article: https://lnkd.in/eMSNp_v7 #Salesforce #Slack #Productivity