T-Mobile

Mike Sievert sits down with OpenAI CEO Sam Altman to talk about T-Mobile's partnership with OpenAI and how it will improve the way companies like ours interact with customers, to prevent and solve problems like never before. Watch the full Sidekicks Conversation episode here: https://lnkd.in/g7tGBxxw

Driving long-term value creation means executing every single quarter - and that's exactly what T-Mobile did in Q3. Our obsessive focus on the customer led to another quarter with: 📱 Our highest Q3 postpaid phone net adds in a decade 📉 Record-low Q3 postpaid phone churn 🌐 Industry-leading broadband net adds 👥 6M broadband customers Read our full earnings results here: https://lnkd.in/gDXhNXkF And stay tuned… this new chapter of the Un-carrier will be the most exciting yet!

Join T-Mobile’s Q3 2024 earnings call where leaders Mike Sievert, Peter Osvaldik, Mike Katz, Callie Field, Jon Freier, Ulf Ewaldsson, and Janice V. Kapner will discuss key financial and operational results.

In the wake of Hurricane Milton, our T-Mobile teams worked as quickly as possible to get our network back to normal. We activated over 600 emergency crew members, field engineers, technicians and others and within 72 hours of EACH hurricane, we were able to restore connectivity for all but 2% of our customers.   Along with our network restoration efforts, we also showed up at Red Cross shelters and distribution points to provide free Wi-Fi, offer device charging and hand out power packs, not only for our customers, but anyone who needed these services.   Our network is fully operating and our Customer Experience Centers and stores are open.   A HUGE thank you to all of our T-Mobile teams who worked tirelessly to keep first responders and communities connected when it mattered most. We know that rebuilding will take time and we'll continue to be there when and where we're needed. https://lnkd.in/gkMQRVMF

In this episode of Sidekicks Conversations, our CEO Mike Sievert sits down with NVIDIA CEO Jensen Huang to talk about our collaboration to integrate AI solutions into network infrastructures. Together, they discuss the complexities of this game-changing future, the essential role computing platforms will play and how our new AI-RAN Innovation Center will be a key component. Watch the full episode here: https://lnkd.in/gxre3j88

T-Mobile's success is driven by a culture that never settles. As our CEO Mike Sievert shared in his recent conversation with Fortune's Leadership Next podcast, our #WeWontStop mantra is a reflection of that relentless drive. Hear more about what makes T-Mobile’s culture so unique in Mike’s full conversation with Diane Brady. 🎧 https://lnkd.in/gQtJ4-3M

𝗢𝘂𝗿 𝘁𝗼𝗽 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆: 𝗞𝗲𝗲𝗽𝗶𝗻𝗴 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗳𝗶𝗿𝘀𝘁 𝗿𝗲𝘀𝗽𝗼𝗻𝗱𝗲𝗿𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱.   Here’s what we’re doing in preparation for Hurricane Milton: 🚧 Our network has been hardened to withstand anticipated extreme weather conditions along Milton’s projected path. 👷♀️ Our experienced emergency response teams are preparing portable generators and heavy-duty network equipment to provide support when and where needed. 🏛️ We are working with federal and state public safety agencies as well as Florida’s State Emergency Operations Center (SEOC) in Tallahassee to identify early prioritization needs immediately following the storm. 🦺 To keep employees safe, we temporarily closed stores and our Customer Experience Center in Milton’s path. 🫶 Our community support team is on standby to deploy relief supplies as conditions allow. 🛰️ T-Mobile and Starlink asked for and received a second Special Temporary Authority (STA) from the FCC to operate our T-Mobile Starlink Direct-to-Cellular service over Hurricane Milton’s projected path. 🤝 We also stand ready to support cross-carrier roaming requests from other wireless providers as needed. More details on T-Mobile’s emergency response: https://lnkd.in/gFT-5Uyi

Our CEO Mike Sievert and President of Consumer Group Jon Freier spent some time with T-Mobile’s Colorado care team talking about our ambitious growth plans and how every single team member plays a crucial role in getting us there. And one thing is clear: this is a winning team who loves our customers! They are inspired, motivated, and ready to take our customer experience to the next level. A huge thank you to everyone who made this visit a success.

As Hurricane Helene recovery efforts continue, please check this link for T-Mobile updates on impacted sites and community support locations: https://lnkd.in/gnwNgm8v

My thoughts are with those impacted by Hurricane Helene.   T-Mobile’s network and engineering teams are assessing sites across Helene’s path to identify damage. Overlapping coverage and hardening efforts have helped to keep customers connected where available. We have identified some interruption of service due to commercial power loss and storm-related damage. We are deploying network assets to restore coverage and support first responders and public safety. We’ll continue to monitor the network, partner with local utilities and authorities, and assess more sites as conditions safely allow. Teams will also be on the ground to re-direct antennas that shifted due to wind and refill generators as it is safe to do so.   Additional updates: https://lnkd.in/geMTSh6n