Tripleseat

We are excited to announce the acquisition of Merri, a cutting-edge 3D floorplan and event design application for restaurants, hotels, unique venues, and event planners. This strategic acquisition will further enhance Tripleseat’s robust suite of tools, providing our customers with an all-in-one solution for seamless event planning and management. Jonathan Morse, CEO of Tripleseat, says, “We are thrilled to welcome Merri to the Tripleseat family. This acquisition represents a significant step forward in our mission to provide the hospitality industry with the most comprehensive and user-friendly event management solutions. Merri’s innovative technology aligns perfectly with our vision, and we are excited to bring these enhanced capabilities to our customers.” Randi Bushell, Founder of Merri, adds: "Joining forces with Tripleseat allows us to bring our advanced floorplan and event design tools to a broader audience. We share a common goal of simplifying and enhancing the event planning process, and we look forward to working together to achieve this." Learn more about the key benefits of the acquisition in the press release below. https://lnkd.in/euq8Fknk #eventindustry #eventmanagement #eventtech #hospitalityindustry #eventrevenue #eventprof

Are you looking for sales, marketing, and operations insights for your wedding or event venue? You came to the right place. On the latest episode of Tripleseat's podcast, Two Chicks, Three Seats, we virtually sat down with Neal Bergstrom and Hayden Holm of Rocket Venue, a boot camp service that helps wedding venues get a hold of their sales, operations, and marketing strategies to run a successful wedding business. Throughout the episode, the duo shares what exactly goes into the "secret sauce" model that, through trial and error, they have discovered works to run a successful wedding venue. Hint: the answer involves having systems for each part of your business: driving leads, effective closing, operating profitably, and monitoring finances. In the episode, you will learn insights into: - The most common operational mistakes wedding venues tend to make. - The type of data that will be essential to monitor at your venue. - How to make your website into a 24/7 salesperson. - How to add social media marketing to your marketing mix. - Tips for filling every month on your calendar. - Why Tripleseat is the essential tool recommended to clients to manage data, streamline processes, and make business decisions. Check out the episode at the link below! https://bit.ly/471DFZV #weddingindustry #weddingvenue #eventindustry #eventmanagement #eventmanager #eventprof #hospitalityindustry #weddingplanning

Shout out to our Tripleseat customers in Seattle! Thank you to everyone who joined us yesterday for Tripleseat University Classroom and Party People at Aerlume. We covered all sorts of Tripleseat topics, including customizing your site, using Tripleseat as a CRM, reporting, new features, and more. Our goal with Tripleseat University Classroom is always to leave our audience with actionable takeaways that can help them better use Tripleseat to drive event sales, reduce admin work, and streamline the guest experience. Are we heading to your city this fall? Keep an eye on the Tripleseat event calendar for updates on our next in-person customer events, including in London, Atlanta, Boston, Denver, and Charlotte. https://bit.ly/3A1rqAh #eventindustry #eventmanager #eventmanagement #hospitalityindustry #restaurantindustry

Upselling event packages has never been easier when you have Tripleseat Floorplans in your event management toolkit. Tripleseat Floorplans allows event managers to create 2D and 3D event layouts to give clients an exact visualization of the event's details in the venue. The key to upselling is to be strategic and tasteful, using the visuals to showcase how an elevated option could make for a better experience. Here are a few ways to upsell using Tripleseat Floorplans: - Create event layouts using the basic vs. the premium tier options for linens, chairs, and table decor to quickly give clients visibility into each of their options for the event. These 3D mockups can be quickly custom made to show how each tier could look alongside the other event details. - Make custom layouts that maximize capacity or provide a more elevated experience by rearranging furniture to create a VIP section, adding extra seating to accommodate more guests, or building a cozy lounge area specifically set for that event. - Outline ways that clients can upgrade their event space by using additional or larger private dining rooms, chef's table experiences, or other event add-on activations that could require additional spend. - Before you are even at the point of upselling, event layouts can be used to sell the space to begin with by showing clients how you are able to creatively accommodate all of their personal requests better than the competition. Click the link below to book a Tripleseat Floorplans demo and learn how floorplanning can help with the sales process at your own venue. https://lnkd.in/e_-icM_w #eventindustry #eventmanager #eventmanagement #hospitalityindustry #eventsales #eventrevenue

Tripleseat is hiring! Do you have a passion for technology and the hospitality industry? One of our open positions could be the right match for you. We are currently hiring for roles on our finance and sales teams, including: - Analyst, Strategic Finance & FP&A - Account Executive - Hotels - Sales Enablement Specialist Learn more about the positions, benefits, and application process at the link below. https://bit.ly/49Ch33d #tripleseat #techcareers #bostontech #bostoncareers #hiring

Thank you to the wonderful group of Tripleseat customers who joined us in Chicago for Tripleseat University Classroom and Party People last week! You all made it a spectacular day. We hope you have been able to take the Tripleseat tips and tricks we covered back into your daily routines to help drive event sales, optimize admin work, and provide an exceptional guest experience. Shout out to the team at Osteria Via Stato for the incredible hospitality! Be sure to check out other upcoming Tripleseat learning opportunities, including virtual webinars, at the events calendar below. https://bit.ly/3A1rqAh #eventindustry #hospitalityindustry #eventmanager #eventmanagement #eventcommunity

If you haven't heard yet, Tripleseat now offers floorplanning! Our latest product, Tripleseat Floorplans, elevates your venue's event planning with intuitive 2D and 3D floorplanning tools that help clients visualize exactly what their event could look like in your space. In just a few clicks, venue managers can drag and drop custom furniture -- like tables, chairs, and curtains -- into a 2D layout, showing how the room would be set. Then, bring that layout to life with a 3D model, showcasing every detail down to the color of the linens and light fixtures. Send your client a 3D flythrough video of the customized event space, and they can experience exactly what a guest would experience walking through the space. As you get started with using Tripleseat Floorplans, here are a few tips to keep in mind to create the best floor plans and event layouts: 1. Start with accurate measurements of your space within Tripleseat Floorplans so that the digital versions of your space are exact replicas of your physical space. This will mean measuring the venue precisely, noting the location of fixed elements like pillars or bars, and considering ceiling height for potential decor. 2. Design templates for your most common event types and then utilize those for efficiency when working with a new client. Tripleseat Floorplans allows you to create and save design templates, so while you are creating a custom layout for each client, you do not need to start from scratch every time. 3. Remember the details when building your event layouts! Tripleseat Floorplans allows users to upload their specific inventory, so the digital layout will look exactly like the real thing. Be sure to show your client exactly how your venue's or vendor's custom chairs, linens, AV equipment, and other items will look in the space. Check out the post below to learn more about mastering Tripleseat Floorplans and taking your event planning experience to the next level. https://bit.ly/4dJMJVJ #eventindustry #eventmanagement #eventplanning #eventsales #eventrevenue

Shout out to our Tripleseat customers in Nashville! Thank you for joining us this week for Tripleseat University Classroom and Party People at Monday Night Brewing. We loved connecting with you in person to share Tripleseat best practices and learn more about each of your thriving event businesses. Nothing beats our customer events and community! Until next time, Nashville. Check out our other upcoming learning opportunities, including various on-demand and live webinars, at the events calendar below. https://bit.ly/3A1rqAh #eventindustry #hospitalityindustry #eventmanager #eventmanagement #eventcommunity #nashvilleevents

What is trending in private dining right now and what can you bring into your restaurant or venue to elevate your offerings? We put together a list of 13 next-level private dining experiences that can help you generate buzz about your business and bring guests through your doors time and time again. 1. Interactive culinary and chef's table experiences that give guests an unforgettable time with the chef will never go out of style, so it's up to your team to get creative with how you reinvent your chef's table offerings. Think about how you can create a chef's table experience by season, with unique ingredients or themes, and new surprise elements. 2. "Eatertainment" or "competitive socializing" continues to be all the rage as guests seek an activity along with a top-tier food and beverage experience. While some venues are simply built for this type of interest, it's still possible to incorporate games and activities within the dining experience without formally being a mini golf course or bowling alley, per se. Tripleseat customer Bube's Brewery Dining and Entertainment offers Murder Mystery dinners and other interactive shows to give guests a unique way to experience the brewery. Consider bringing other activity-based elements like live music shows, film viewings, or trivia nights to your establishment to give guests a memorable evening out. 3. Pop-up dinners and events that can be booked as a large party reservation or ticketed event are another unique way that a restaurant can showcase a private dining experience with an added element of FOMO. Perhaps you offer a limited-time-only menu in partnership with another local business. Maybe you take your pop-up outside of the restaurant walls into a new community for a limited time. Transform your space by the holiday season with specialty menus and decor, like Tripleseat customer Oscar Wilde does every Halloween and Christmas season. The idea of a pop-up is to generate buzz with a specific private dining offer that guests will be enticed to book before it's too late. Check out our full list of trends that can help elevate your private dining and event offerings at the link below. Then, when you're ready, the Tripleseat event management software is here to help you manage all of your private event, large party reservation, or ticketed event needs. #eventindustry #eventtrends #hospitalityindustry #eventsales #restaurantindustry https://lnkd.in/eEnRa9Kg

To our Tripleseat customers in Nashville, Chicago, and Seattle: We will be visiting your cities next week and later this month for our Tripleseat University Classroom and Party People events. If you have never attended our customer events before, take a look at some photos from so far this year to get a feel for what to expect! Tripleseat University Classroom is the time to brush up on your Tripleseat skills and learn how to use the software to the best of your ability in regard to lead management, team efficiency, marketing capabilities, reporting, new features, and beyond. You can also chat with the Tripleseat account managers and get your specific questions answered. At the conclusion of Tripleseat University Classroom, we head into our Party People happy hour event where guests can mix and mingle over cocktails and light bites. This is a great time to connect with the Tripleseat team and meet other Tripleseat customers within your community. Attend one or both events as your schedule allows! Take a look at our August schedule: 📍 August 6: Nashville TSU Classroom at 1:30 pm - 5:30 pm followed by Party People at 5:30 pm - 7:00 pm 📍 August 6: Chicago TSU Classroom at 1:30 pm - 5:30 pm followed by Party People at 5:30 pm - 7:30 pm 📍 August 20: Seattle TSU Classroom at 1:00 pm - 4:00 pm followed by Party People at 4:00 pm - 6:00 pm Register now at the link below. We hope to see you there! https://bit.ly/3A1rqAh #eventindustry #tripleseatcustomers #eventmanagers #eventmanagement #hospitalityindustry