Userflow

Many SaaS companies are currently reevaluating and adapting their go-to-market (GTM) strategies, particularly focusing on how they approach sales and customer acquisition. Specifically, the debate between Product-Led Growth (PLG) and Sales-Led Growth (SLG) strategies has been a hot topic. https://lnkd.in/gtt2zCSq Beamer Userflow #marketing #business #sale #salestips #B2B

🚀 AI + Product-Led Growth: The Future of SaaS is Here! 🚀 Imagine a world where your product knows exactly what each user needs, even before they do. Sound like sci-fi? It's happening now at the intersection of AI and Product-Led Growth (PLG)! Our CEO, Satya Ganni, deep dives into this game-changing fusion in his latest TechNative article. Here's what's cooking: 1. 🎯 Hyper-personalization at scale: Say goodbye to one-size-fits-all! 2. 🔮 Predictive analytics: Prevent churn before it happens 3. 🤝 AI-powered support: Enhancing (not replacing) human touch 4. 🔄 Continuous optimization: Your product gets smarter every day But here's the million-dollar question: How will YOU harness AI to supercharge your PLG strategy? 🤔 💡 Share your thoughts! What excites you most about AI in SaaS? What challenges do you foresee? Ready to ride the AI-PLG wave? Dive into Satya's full article here: https://lnkd.in/gryQdHHi #AIRevolution #FutureOfSaaS #ProductLedGrowth #CustomerExperience

How we at Userflow have 𝗿𝗲𝗱𝘂𝗰𝗲𝗱 𝟱𝟬% of our support tickets with our AI Assistant. Our AI Assistant is like a helpful gatekeeper, guiding our customers to the right answers before they even need to contact our support team. Let me explain how it works: 1. You can add all the sources you want the Assistant to access, including your blogs, help docs, knowledge base, and more. 2. Training the Assistant takes just a few minutes. Super easy! 3. Before publishing, use the Testing feature to see how well the Assistant answers queries. This helps identify what it can and cannot answer. 𝗣𝗿𝗼𝘀 (𝗢𝘂𝗿 𝗦𝗲𝗰𝗿𝗲𝘁𝘀 𝗮𝘁 𝗨𝘀𝗲𝗿𝗳𝗹𝗼𝘄): - My favourite part: Using the Assistant means you’ll be updating your docs often. If the Assistant isn’t clear, chances are users aren’t either. This keeps your docs top-notch. - We get great insights into what customers want. You know, sometimes users ask for features from our assistant instead of a human, so gotta catch ‘em all! - If you've tried the Assistant, you've likely seen the Resource Center -https://lnkd.in/gur3jXys. All these components work together as a comprehensive knowledge base, allowing users to access information from multiple layers before needing human support. - The Assistant doubles as a CSM toolkit. When users ask questions, you get insights into what they need, letting you reach out, provide extra info, and build a solid rapport;) Read more here: https://lnkd.in/g5JmtfY6 #userflow #plg #productmanagement #customersupport

Product Managers: Optimize Your Toolkit 🛠️ In this recent interview with Authority Magazine, Satya Ganni (CEO, Beamer and Userflow) breaks down 5 essential tools for data-driven product management: 1. Product Analytics for data-driven decisions 2. User Feedback tools to understand customer needs 3. Engagement platforms for feature adoption 4. Session Replay for visibility into user experience 5. Product Documentation/Collaboration tools for team alignment Full interview with practical insights: https://lnkd.in/gERrqPME Which of these types of tools have made the biggest impact on your product management process? Share your experience in the comments! #ProductManagement #PMTools #UserOnboarding

How to grow fast as a PLG SaaS company? 1️⃣ Introduce smooth onboarding 2️⃣ Let the user experience the "Aha moment" of your SaaS 3️⃣ Focus on your pricing Listen to the full episode with Esben Friis-Jensen from Userflow to discover how to bootstrap a B2B SaaS to 4.6M ARR with only a team of 3. 👇 #saas #podcast #onboarding

Happy #FeatureFriday. Yesterday we at Userflow launched Auto-training for our AI assistant, here is a short video highlighting the change https://lnkd.in/gMv2XYWa #PLG #AI #Support

We are super excited to announce that we just enhanced the Userflow AI assistant with auto-training. So now you no longer have to worry about manually training the AI assistant when your source data is updated. Learn more here https://lnkd.in/gWdCmqAE

Bootstrapping a B2B SaaS to 4.6M ARR with only a team of 3. Sounds impossible right? It isn't. Listen to our newest episode with Esben Friis-Jensen from Userflow on how they were able to do this 👇 #bootstrapping #b2bsaas #userflow

We are happy to have continued our SOC-2 Type 2 compliance for another year.

How did a small team leverage product-led growth to drive a SaaS venture to a whopping $4.6M revenue? Join us as Esben shares the tactical journey of Userflow, from inception to successful acquisition. 👉 https://lnkd.in/gCNEGnZC Learn about the nuances of PLG and self-service that reshaped user engagement. #PLG #SaaS #UserOnboarding