UserTesting

What if you could access the most relevant insights, when and how you needed them - all in a single solution? 👉 As part of our April 2024 product release, we're introducing: 🚂 Our new Feedback Engine ✨ AI-powered surveys 💡AI themes 👥 Purpose-built audience solutions Get the fast facts here, and learn more at: https://lnkd.in/eZdSuTiy

Get ready to crush the 2024 holiday season with these 5 retail game-changers! 🛒 1️⃣ Streamline checkout: Keep those carts full with express options and multiple payment methods. 2️⃣ Fine-tune your ads: Test them out to ensure they connect with your audience and drive results. 3️⃣ Clear communication: Keep your customers informed with timely updates to build trust. 4️⃣ Master the basics: Ensure your site is fast, easy to navigate, and frustration-free. 5️⃣ Boost search & social: Use AI to enhance relevancy and make it easier for customers to find what they need. Take a deeper look into how to make this your season to shine at our blog post linked below. ⬇️✨ #eCommerceTips #HolidayPrep #RetailSuccess https://lnkd.in/emn5J5dU

We’re thrilled to announce Adam Alter, a Professor of Marketing and the Stansky Teaching Excellence Faculty Fellow at NYU’s Stern School of Business, as well as a New York Times bestselling author, as the closing keynote speaker at #THiS24! 🔥 Join us in Austin as Adam uncovers the hidden forces shaping our decisions and behaviors. His insights will empower you to overcome mental, emotional, and creative blocks, helping you drive meaningful change in your work and life. ✨ Don’t miss out on this transformative session and the opportunity to learn from leaders across Amazon, Best Buy, Calm, and more! 📅 Fairmont Austin, Texas | Oct 28-30, 2024 https://lnkd.in/eh7AnS87

Innovation isn’t just an advantage—it’s a necessity in today’s business world! In the latest episode of Insights Unlocked, Paul Strike, former SVP and Global Head of Design Research at Goldman Sachs, shares how empowering design teams is key to driving innovation and business success. “Great design teams operate at all levels—from strategy to execution—bringing creativity and strategic thinking that can propel a company forward,” says Paul. Listen to the new episode now, and unleash your team's full potential 👇 https://lnkd.in/eQgJGXy4

Join us at #THiS24 in October and don't miss this workshop to learn how to showcase the true value of UX research and gain organizational buy-in. 💡 In this hands-on session, you'll: -Understand your team's current state and maturity. -Identify stakeholders and their needs. -Define and communicate your team's value effectively. -Create a roadmap for personal and team success. Learn from experienced professionals like Sara Logel and start your journey toward a more impactful strategy. Don’t miss out on this opportunity to lead your team to success! 💪 https://lnkd.in/eh7AnS87

Join me and experts from Fullstory and Zion & Zion on September 10th for a webinar focused on the power of integrating qualitative insights with quantitative data! We’ll discuss the opportunity to advance your #UXResearch practices by applying complementary behavioral and attitudinal insights, ultimately to help you prioritize decisions that truly matter. These concepts will really come to life through an excellent Closet Factory case study presented by Amanda Johnson, MBA. She will showcase how she and her team applied insights from FullStory and UserTesting together to gain a deep understanding of user behavior and drive impactful results for Closet Factory. Don’t miss this opportunity to learn and elevate your UX strategy — see you there! Register here: https://lnkd.in/eSsgfpwC

Who knew customer insight could be used to make something so adorable? Turns out, NRG Energy did. And you can learn exactly how they did it. 💡 Join Kelsey K., Manager of Digital Research & Testing at NRG Energy, and Mike McDowell a Senior Solutions Consultant at UserTesting, on September 10th at #CXCircleNYC by Contentsquare! In their session, they'll share how digital teams can work with research teams to understand the "what" and "why" behind customer decisions, and why it's critical for businesses. Don't miss this exciting opportunity to learn from world-class experts! Learn more and register at the link below ⬇️ https://bit.ly/3X7xcbk #CXCircle

In this week’s episode of #InsightsUnlocked, Kasey Canlas, UX Research Manager at Genesys, shares how collaboration is the key to impactful #UXResearch. Learn how leveraging your colleagues' expertise can enhance your work and lead to better outcomes. Kasey emphasizes the importance of clear, actionable insights and ongoing communication across all teams—not just product and engineering. 💡 Don’t miss out! Listen and subscribe now on your favorite streaming platform. 🎙️ #UXResearch #Collaboration #ProductDesign https://lnkd.in/gbAJ5ZiP

We're thrilled to welcome Eric Johnson as the new CEO of UserTesting. His leadership experience in market leading enterprise software companies combined with his passion for innovation make him the perfect fit to lead us into the next exciting chapter of our journey. As we continue to push boundaries and drive forward, we’re confident that under Eric Johnson’s leadership, we will achieve even greater heights. Welcome aboard, Eric!! We look forward to the exciting path ahead.

We're incredibly grateful for the leadership and vision Andy MacMillan has brought to UserTesting over the past 6+ years. Under his guidance, we've achieved remarkable milestones and built a strong foundation for continued innovation and growth. As we embark on this new chapter, we remain committed to the values and mission that have driven our success, and we’re excited to continue building on this legacy. Thank you, Andy, for your unwavering dedication and for steering us towards a bright future.