Larry Ramponi talks about how critical cohesive B2B experiences are for sales teams, end customers, and your partners — and the challenges of obtaining this goal with traditional point solutions.
🎤 Mo' Point Solutions, Mo' Problems 🎤 In today's enterprise B2B landscape, cohesive and efficient experiences must be a top priority for your organization's Direct/Indirect Sales Teams, End Customers, and Partners. This challenge becomes particularly crucial in M&A scenarios, where managing multiple ERPs, Regional/Brand Commerce systems, CPQs for different product families, and aging Legacy systems become a full-time job in place of innovation. The repercussions of such fragmented experiences are significant to restricting business growth: — Sales cycles suffer from inefficiencies — Selling a unified brand experience becomes near impossible — Representing your products' strategic advantage and complexities across systems is a monumental task (if achievable). — User experience and performance suffers — Brand confidence diminishes — The integrations between these systems are overly complex and convoluted, making time-to-market a pipe dream. — No cohesive metrics would empower you to improve processes and operate more efficiently. The need for a more streamlined process-focused approach is evident to avoid these pitfalls. After all, they are Processes and can be centralized, unified, and orchestrated. @viax.io