Virdee

#ThrowBackThursday The Virdee team is still thinking back to the great time and all the connections we made at the American Hotel & Lodging Association The Hospitality Show. If you didn't get a chance to see us during the show, let us know! Contact us: https://lnkd.in/gi9jg4QG . . . #hospitality #hospitalitytechnology #selfcheckin

What is the future of hotel check-in? How do kiosks and mobile phones fit into that future? Virdee believes the future of hotel check-in is 100% mobile. While we already offer fully mobile options to our clients, many still deploy kiosks in their lobbies. The fastest way to a hotel room In a 100% mobile world, guests check-in (verify identity, pay, and sign T&Cs) via mobile web and then receive their mobile key directly in their Apple or Google Wallet. No app to download. No kiosk to stop at. Why do we need kiosks now? We're living in a transitional period where kiosks are required in most situations to ensure a great guest experience for all guests. Let's face it, mobile key technology hasn't been the most reliable over the years. Many guests remember poor mobile key experiences years ago, when the technology was not yet mature enough for prime time. Those guests still want a physical key card right now. Why remove the kiosk? Even the best-designed hardware gets old and needs to be replaced or repaired. That results in additional cost that a 100% mobile solution avoids. Additionally, everything we do is moving increasingly towards mobile. Ordering food, ordering an Uber, checking in for flights. That means that guests will increasingly embrace mobile key technology. Whatever the path and no matter how long it takes, Virdee is here to support hotels in their transformation. Want to discuss the future of your lobby? Contact us: https://hubs.ly/Q02WVFZG0

The extended stay hotel sector is booming, and demand continues to outpace supply. Choice Hotels International just opened its 500th extended stay property and had around 400 extended stay properties in its pipeline in Q2. With four different brands covering economy and midscale segments in addition to varying designs and amenities across those brands, Choice is covering a broad swath of the market. Extended stay hotels are a great opportunity for automation. With longer stays and fewer check-ins vs standard hotels, the opportunity for going "deskless" (100% self-service check-in) and saving staffing resources is clear. Properties can choose to go fully deskless or limit it to certain times of the day when guest traffic is at its lowest. Benefits of automation: - Faster, contactless check-in - Reduce staffing cost - Flexible deskless shifts At Virdee, we see the future of check-ins as contactless, giving hotels of all types the ability to change the look and feel of the lobby, repurpose staff to more high-tough tasks, and delighting guests along the way. Read the HOTEL MANAGEMENT Magazine article: https://hubs.ly/Q02V_vt70

Day 2 of The Hospitality Show! Come check in with Coffee at booth 928 and experience the future of the straight-to-room guest experience.

Virdee is excited to announce a partnership with HotelKey to further revolutionize the straight-to-room hotel guest experience. Beginning with LivAway Suites, Virdee and HotelKey bring fresh innovation to self-service check in technology. The collaboration will provide a unique, customizable joint product for hotels that leverages Virdee’s technology-forward, guest-facing solution with HotelKey’s intuitive, staff-facing platform. Read the press release: https://hubs.ly/Q02V_v_j0 . . . #hoteltechnology #hotelselfservice #hotelselfcheckin

The Hospitality Show 2024 is almost here! Come meet co-founders Branigan Mulcahy and Nadav Cornberg and find out what's new with Virdee and how we can help your hotel delight guests, increase staff efficiency, and drive upsells with straight-to-room technology. Want to schedule time with us? Let us know! https://hubs.ly/Q02VRCmc0 . . . #ths #thehospitalityshow #ahla #hoteltechnology

Do luxury and automation mix? Consider this question: Is it luxurious to stand in line to wait to check in? LLM - Luxury Lifestyle Magazine highlights the luxurious features that five-star hotels are focusing on today. One key focus is friendly staff that makes an impression on guests, remembering their preferences and recognizing them, which results in increased loyalty. Technology like the Virdee Virtual Reception can help hotel staff focus on those personal interactions by removing mundane check-in tasks and freeing up staff time for truly meaningful interactions. Check out the article for other other top differentiators luxury hotels are focusing on. https://hubs.ly/Q02VG6MQ0

Simple is good. Nobody likes complexity, especially when it comes to checking in to a hotel. The guest journey needs to be complete and simple at the same time. Guests need to be able to navigate the process without requiring a helping hand and be able to complete all the steps they would normally complete at a front desk... with the added benefit of it being faster and not having to wait in line. Three key aspects to simplifying hotel check-in: 1. Web - Guests shouldn't have to download an app to check in 2. Timing - Guests should be able to complete all check-in tasks when they want 3. Key - Make it easy for guests to get their mobile key, digital wallet key, or key card Want to learn more? Experience the Virdee guest journey: https://hubs.ly/Q02Vkfr10 . . . #hoteltechnology #guestexperience #mobilecheckin

Here it is! The fifth and final area of Virdee's straight-to-room solution. Number 5 - Self-service room access No duh, right? You can't have a straight-to-room option without self-service room access. The best thing you can give your guests is options. With Virdee's solution, hotels can offer mobile key, wallet key, and key cards. The new Apple Wallet and Google Wallet options are especially groundbreaking because they enable an end-to-end app-less experience. Guests go from a web link in the welcome email to check-in steps in mobile web and then to their room key in their digital wallet without having to download a single thing. Want to learn more? Let us know! #hoteltechnology #hotelselfcheckin #guestexperience

We wrapped up last week with the third of five areas of Virdee's straight-to-room solution. Today, it's time for the fourth. Number 4 - Upsell Optimization Upsells drive valuable margin. A larger room, early check-in, a spa treatment. They all serve to make a guest's experience more enjoyable while helping the bottom line. Check-in is a great opportunity to showcase what your property offers and entice guests to treat themselves. Guests can pick an upgraded room . They can see pre-purchased packages and add additional ones. For those guests that are early, they can pay for early check-in and can also add late check-out. As a bonus, upsell conversions are higher when people use self-service options like apps and kiosks vs when being upsold by staff. Want to learn more? Let us know! #hoteltechnology #hotelselfcheckin #guestexperience