virtualworkforce.ai reposted this
Founder at loadmaster.ai, supplai, virtualworkforce.ai & visionplatform.ai | digital brains to offload yours | Computer Vision, RL, LLM & Artificial Intelligence (AI)
Companies need to be more aware how they structure their knowledge data. 💡 Knowledge data? Yes data that is in people their “head”. This is typically very poorly documentated. Let’s be honest, before no one would ever read a manual after it was created, so why bother? Now openAI released their new realtime voice API we will see more and more voice LLM’s changing customer service! But the devil will be in how the backbone of this “knowledge data” is stored and therefore retrieved. Think about it, do you have this colleague that, if they step away tomorrow, you know you will be in trouble for a while? Follow virtualworkforce.ai for more!