Wiley Rein LLP

The FCC issued a NOI focused on customer service across a wide array of communications companies, expressly singling out providers of voice, broadband, cable, and DBS services. The NOI’s objective is to assess whether customers “have appropriate access to the customer service resources they require to interact with their service provider in a manner that allows them to efficiently resolve issues, avoid unnecessary charges, and make informed choices regarding the services they obtain from these service providers.” The NOI also explores possible regulatory approaches, including as related to service cancellation, service installations and outages, automatic service renewals, the use of AI, and customer service practices for individuals with disabilities and English as a second language customers, among other things. https://lnkd.in/eW4a94mc #Broadcasting #Cable #CustomerService #FCC

Excited to be speaking at the 2024 ETA Payments Compliance Conference tomorrow to discuss TILA/Reg E. Find more information at the link below. #TILA #RegE #ETA https://lnkd.in/e2VSKfQc

Wiley's Duane Pozza, Antonio Reynolds, and Stephen Conley will be speaking at the 2024 Electronic Transactions Association Payments Compliance Conference from October 29-30 in Arlington, VA. Learn more about their panels at the link below.  https://lnkd.in/eRFWg6Vn #ETA #ArtificialIntelligence #CFPB

From the U.S. Open to the Super Bowl, sports may be subject to new cyber incident reporting rules. Megan Brown Colin Cloherty Stephanie Rigizadeh

The DOD published the final CMMC 2.0 Program rule. DOD’s final rule outlines the mechanisms that DOD will use to prescribe cybersecurity standards for safeguarding federal contract information and controlled unclassified information, and to confirm that covered defense contractors and subcontractors have implemented the security requirements before award of covered contracts and are maintaining those safeguards during contract performance. The final rule details the tiered model of cybersecurity requirements DOD will use based on the type of information stored on a contractor’s information system and the requirements for certifications and assessments based on the contract’s assigned CMMC level. https://lnkd.in/eGQYiR-2 #CMMC #Cybersecurity #GovCon

We had a great time on campus at Howard University School of Law yesterday! We loved meeting Howard’s 1L class, catching up with our former summer associates, and sharing what makes Wiley a great place to work.   Students interested in learning more about our Vault-ranked summer program and our 2024/2025 1L Diversity, Equity, and Inclusion Scholarship can click below! https://lnkd.in/eK6zE_E #WileyWay #LawStudents #LawRecruitment

Wiley has been named a Prestigious Law Firm by Law360, one of just 100 firms nationwide recognized for their prominence, influence, and distinction in the legal industry. This is the third time Wiley has been named to this competitive list since its inception in 2020. https://lnkd.in/e9qGC_CG #WileyWay #LawFirm #LegalIndustry 

In this episode of Wiley's Government Contracts podcast, Ryan Frazee highlights key factors in choosing between the U.S. Government Accountability Office (GAO) and the U.S. Court of Federal Claims (COFC) when filing bid protests. Topics include differences in timing, the automatic stay at GAO, and the broader record available at the COFC, as well as diverging case law on issues like late proposal submissions, key personnel changes, and the handling of mandatory discussions in defense procurements over $100 million. This discussion is an essential listen for government contractors and legal professionals who navigate these critical decisions. https://lnkd.in/ehAefD-z Craig Smith Brian Walsh #GovCon #BidProtests

The FCC released a Notice of Inquiry seeking information about the use of data caps by Broadband Internet Access Service (BIAS) providers for both fixed and mobile broadband internet service and the impact of the use of data caps on consumers and competition. In the NOI the Commission states that “access to the Internet is not a luxury,” and cites the rapid growth of consumer data usage during and after the COVID-19 pandemic as the impetus for renewing the FCC’s focus on the usage of data caps by BIAS providers. Initial comments are due Thursday, November 14, 2024, and reply comments are due Monday, December 2, 2024.  https://lnkd.in/gDqRdiHS Diane (Griffin) Holland Kevin Rupy #Broadband #Telecommunications #BIAS

The Office of the U.S. Trade Representative (USTR) began collecting requests for exclusions from Section 301 tariffs for Chinese-made machinery imported for use in domestic manufacturing. Read more at the link.  https://lnkd.in/gnS9NFuu #Antidumping #Countervailing #InternationalTrade #CustomsLaw