Windsor Management reposted this
A candidate asked me what I enjoyed about our team. I stated that our team does not say, "That's not my job.” An example, and an incredibly humiliating one, was when I ordered Catering for the team. The catering was running later than anticipated. We ordered large containers of Thai soup. I rushed to set up, and in rushing, to my absolute horror, I spilled the large containers of soup. They spilled on the counters, all over the floor, on our new chairs, and to further the embarrassment, they spilled on me. My clothes were drenched. In total desperation, I got on the floor and tried to clean up as quickly as possible to spare myself from further embarrassment. An Operations team member walked in and saw the spillage. Without asking, she immediately picked up towels and got on the floor with me to help. Every team member who walked by started to help. Soon, our entire Operations team was in the kitchen helping me clean. Property Managers heard the commotion and began to help. One ran downstairs to ask our business neighbors if we could borrow their mop. The president walked in, and I told her I spilled our Thai order. I apologized and shared my concern about ruining the chairs, and she laughed it off and told me not to worry. It was horrifying at the moment, but looking back, this characterizes our team—a team willing to go beyond their work to help one another. Windsor Management NOTE: Picture is from our FoodBank volunteering event.