XXII Ventures

"Customer experience is the last true differentiator in business today. It's the only way to create sustainable competitive advantage and long-term customer loyalty." Joey Coleman At XXII Ventures companies, we've built our 100-day client onboarding framework around Joey Coleman's method, ensuring we deliver exceptional experiences from day one. Today, we're thrilled to share the results of our first-ever inter-company customer satisfaction survey. For 8 weeks, we conducted an automated survey, powered by AI thanks to our heros at Automation House. Over 100 active clients participated, with an impressive 70%+ response rate. The results? An average score of 4.56 out of 5 - showcasing our dedication to excellence! Our survey was built around our core G.O.A.T. values: Growth Mindset, Operational Excellence, Accountability, and Transparency - principles we promise to uphold from day one of every client relationship. Key Insights: - High marks for Specialist Commitment, Proactiveness, and Quality of Materials, - Strong correlation between proactiveness and overall satisfaction Services like @ClickUp, - Consultations and various advertising services received top scores Areas for Improvement: -> Improving reporting clarity and ensuring consistent proactive problem-solving <- We're thrilled with these results, but we're not resting on our laurels. We're already working on addressing the areas where we can improve, because we believe in continuous growth and adaptation to serve you better. Thank you to all our clients who participated. Your feedback is invaluable in our journey to provide the best possible customer experience. How do you think businesses can better leverage customer feedback to drive improvement? Share your thoughts below! Tigers Huqiao 琥桥 Automation House Experiment5m Sawicki Legal

XXII Ventures is a holding: - focused on B2B services to foster growth and operational excellence, - currently servicing 100+ clients in a dozen countries, - running operations in CEE, APAC, and NA. Our companies are: 1. Tigers, awarded digital 360 marketing agency, 2. Huqiao 琥桥, a gaming agency increasing your game sales in China, 3. Automation House, a team of automation, AI and BI experts, 4. Experiment5m, a sales agency focused on lead generation. XXII Ventures provides companies with shared services, a set of heavily automated best practices, and board advisory support. We are currently looking for new B2B services companies to invest in.