Zoom

You can work with Big Tech’s AI…or Work Happy with Zoom AI Companion ✨ Get the help you need on the platform you love, included at no additional cost ✅

The next evolution of Zoom AI Companion is here. Dive deep on our agentic AI strategy and what it means for Zoom users ✨⤵️

Don’t miss Chief Product Officer Smita Hashim's keynote tomorrow live at Enterprise Connect in Orlando ☀️ In her keynote, she’ll cover Zoom’s latest AI-first innovations, including newly-announced agentic AI skills and agents for Zoom AI Companion ✨ 🗓️ Date: Tuesday, March 18 ⏰ Time: 10:15 am - 10:45 am ET #EnterpriseConnect | Enterprise Connect

Zoom’s agentic AI journey from transforming Meetings to Milestones and from Conversation to Completion. https://lnkd.in/gCz-zhYZ

We just unveiled 45+ new innovations across Zoom Workplace, including new agentic AI skills and agents for Zoom AI Companion ✨👉 https://zm.me/4bwrc2T Here’s a sneak peek into the innovations ⤵️ 1️⃣ Zoom Tasks with AI Companion: Launching late March, users will be able to surface, complete, and manage tasks across Zoom Workplace by automatically detecting action items in meeting summaries, chats, and emails, and completing tasks like scheduling follow-up meetings or generating documents from meetings. 2️⃣ Meeting agendas with AI Companion: Rolling out in May, this will help users stay organized by using templates or recent agendas to provide recommended content, while hosts will be able to add an agenda timer to sections to keep meetings on track and receive AI-generated live notes during the meeting. 3️⃣ AI Companion for Zoom Phone can now generate voicemail summaries and support the Zoom for Microsoft Teams app. For an in-depth look into these innovations, click the link above 🔗 #EnterpriseConnect | Enterprise Connect

See how we're bringing together agentic skills and models to power AI Companion across Zoom Workplace and connected third-party apps ✨➡️ https://zm.me/4hJgnf3 Today at Enterprise Connect, we're sharing our plans to help transform modern work with expanded agentic skills for Zoom AI Companion 🧑💻 These agentic capabilities will work behind the scenes to take action on your behalf, freeing you up to focus on strategic work ✅ We’re also announcing exciting Zoom Workplace updates like: 🎙️AI Companion voice recorder to transcribe, summarize, and capture action items for your in-person meetings 📁 Zoom Drive, a central repository for Zoom files like Docs, Whiteboards, and cloud recordings of Zoom Meetings 🏢 AI Companion for Workspace Reservation to help you see which colleagues are expected to be in office, help you book a desk or Zoom Room, etc. ➕ More! Click the link above to view the full list of AI-first innovations coming to Zoom Workplace 🔗 Let us know what you’re most excited about in the comments 💬 #EnterpriseConnect

We’re leveraging agentic AI to power the next evolution of Zoom ✨➡️ https://zm.me/3Rdxb37 At Zoom, we set ambitious goals for rapid innovation. And as we enter into a new era of agentic AI, we’re committed to innovation that will help you get more done, do your best work, and strengthen relationships ✅ Read the blog to explore our agentic AI strategy, and find out what it means for you 🧑💻 #EnterpriseConnect | Enterprise Connect

Elevate your customer experiences with new AI capabilities across our business services portfolio ➡️ https://zm.me/41uSRwt 🆕 Zoom CX will transform self-service by enhancing Zoom Virtual Agent with agentic AI skills to deliver more natural engagements, handle complex queries, and take action on behalf of customers and agents ✨ Some other exciting updates include: ✅ The next evolution of Zoom Virtual Agent with better, faster, and more contextual experiences ✅ Zoom Virtual Agent for voice and chat, which will extend the enhanced capabilities to voice ✅ AI Agent Builder for Zoom Virtual Agent, which will allow Zoom CX customers to rapidly deploy virtual agents, reduce complexity, and accelerate time to value for customers ✅ AI Expert Assist for video support channel in Zoom Contact Center, which will bring real-time AI assistance to every customer touchpoint ➕ And more! Click the link above to explore more of Zoom’s latest innovations and AI-driven solutions to help customer support, sales, and marketing teams achieve more 🙌 #EnterpriseConnect | Enterprise Connect

Safeguard the payment experience with PCI Pal, a simple way to seamlessly integrate secure payment options into Zoom Phone and Zoom Contact Center 💳➡️ https://zm.me/40Ybzxs Our March App of the Month, PCI Pal, adds secure, compliant payment options to Zoom Phone and Zoom Contact Center with three simple ways for customers to pay: ✅ Click to Pay: pay through secure web links over any digital channel ✅ Key to Pay: pay using a phone keypad with secure DTMF masking ✅ Speak to Pay: voice payments with AI-enhanced speech recognition Service agents can have real-time visibility into the payment journey across any channel without being exposed to sensitive payment details, which builds customer trust and enables compliance with secure payment rules 🔐 Businesses of any size can use PCI Pal to accept secure payments through Zoom Workplace using text messages, email, chat, or voice calls 📲

ICYMI: Earlier this week, Zoom Chief Technology Officer Xuedong Huang took the stage at HumanX, sharing insights on Zoom's transformation into an AI-first work platform and what's ahead for agentic AI ✨ Catch the replay here 👉 https://zm.me/428LXyg