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You can work with Big Tech’s AI…or Work Happy with Zoom AI Companion ✨ Get the help you need on the platform you love, included at no additional cost ✅

Safeguard the payment experience with PCI Pal, a simple way to seamlessly integrate secure payment options into Zoom Phone and Zoom Contact Center 💳➡️ https://zm.me/40Ybzxs Our March App of the Month, PCI Pal, adds secure, compliant payment options to Zoom Phone and Zoom Contact Center with three simple ways for customers to pay: ✅ Click to Pay: pay through secure web links over any digital channel ✅ Key to Pay: pay using a phone keypad with secure DTMF masking ✅ Speak to Pay: voice payments with AI-enhanced speech recognition Service agents can have real-time visibility into the payment journey across any channel without being exposed to sensitive payment details, which builds customer trust and enables compliance with secure payment rules 🔐 Businesses of any size can use PCI Pal to accept secure payments through Zoom Workplace using text messages, email, chat, or voice calls 📲

ICYMI: Earlier this week, Zoom Chief Technology Officer Xuedong Huang took the stage at HumanX, sharing insights on Zoom's transformation into an AI-first work platform and what's ahead for agentic AI ✨ Catch the replay here 👉 https://zm.me/428LXyg

Check out Zoom Chief Technology Officer Xuedong Huang's keynote speech at HumanX where he shares more about Zoom's transformation into an AI-first work platform and what's ahead for agentic AI ✨ ⬇️

From rough drafts to radio-ready—Troye Sivan’s team uses Zoom AI Companion to keep ideas flowing, tasks on track, and creativity in sync 🎶 Check out how Troye, Leland, and Laurelvale Studios are leveraging the full suite of tools with our AI-first work platform in Zoom Workplace ✨ #sponsored

Zoom & Microsoft Teams Join Forces for Contact Centers Zoom is integrating its CCaaS platform with Microsoft Teams, enabling seamless call transfers, real-time collaboration, and AI-powered routing between front and back-office teams. 👉 Read more here: https://lnkd.in/ewJfPdwt #CXNews #CX #ContactCenter #Zoom #MicrosoftTeams #AI #CCaaS

Just had an inspiring session at #SXSW2025 with Kimberly Storin, Courtney Hawkins and moderated by Eugene Sepulveda on agile leadership and building resilient, high-performing cultures—a topic that’s more relevant than ever. One of the biggest takeaways? Culture isn’t something that just happens—it’s something we create and need to continue to foster. Being deliberate about the culture we build is critical, and leaders play a huge role in shaping an environment where people can thrive. But it’s not just about setting the vision—it’s about reinforcing it every day through common language, consistency of message, and embedding it into policies and processes so they complement and strengthen the culture. It’s also essential to ensure alignment between internal and external-facing roles so that the culture we build internally is the same one our customers experience. When employees feel the culture consistently, they naturally extend it outward—creating stronger, more authentic connections with customers and partners. A few key insights that stuck with me: 🔹 Clarity fuels agility – When people understand the why, they can confidently adapt the how. 🔹 Small shifts make a big impact – Simple rituals, like intentional check-ins or celebrating small wins, help reinforce a culture of trust and engagement. 🔹 Alignment is everything – When policies, processes, and behaviors reinforce cultural values, they create momentum and lasting impact—both inside and outside the company. Culture isn’t static—it’s a living, breathing system that requires continuous care and reinforcement. Leaders set the tone, but real impact happens when culture is embedded in the way we communicate, make decisions, and operate as a team. Grateful for the chance to reflect on this and excited to bring these insights back to my team. #Leadership #CompanyCulture #AgileTeams #AlwaysBeLearning #SXSW Here is a link to the session - https://lnkd.in/gUuM3XaX

Just had my keynote speech at HumanX in Las Vegas. Wonderful to meet with so many friends, customers and partners. Also great to see a huge level of interest on agentic AI. Zoom is pioneering agentic AI for meetings and beyond. I shared our journey of transforming: Meetings to Milestones, and Coversation to Completing tasks… #humanx

Discover how moving to an integrated UC + CC platform can transform your customer experience, streamline your operations, and boost revenue 👉 https://zm.me/3XPpjsf According to research from Metrigy, companies are seeing remarkable results after switching to an all-in-one cloud solution: 1️⃣ 57% say it helps agents and supervisors to deliver customer feedback that directly informs sales and marketing strategies 2️⃣ 52% report seamless communication between frontline and back-office teams on a single platform 3️⃣ 50% are able to easily share valuable product development insights across teams ➕ Read the blog for more

Learn how we’re leveraging AssemblyAI to help enhance Zoom AI Companion capabilities ✨⬇️