Zoomin

🌐 With AI solutions becoming widely available, leveraging proprietary knowledge is what sets winners apart. According to Zoomin and Frost & Sullivan’s latest findings on AI Transformation and Data Integration, three out of four companies say that enterprise knowledge is essential to successful AI initiatives.  The message is clear—success with AI depends not just on tech, but on your organization’s unique data and insights. Stay tuned for Zoomin and Frost & Sullivan's full report - coming soon.  #AI #EnterpriseKnowledge #UnifiedKnowledge

🌐 The future of technical documentation is here—meet the 2025 AI Standard 🚀 GraphRAG redefines industry standards in technical content. By combining AI-driven knowledge graphs and Retrieval-Augmented Generation (RAG), organizations will deliver smarter, contextually relevant answers to user queries—instantly. This leap will enable seamless integration of vast, interconnected data, providing users with not just answers, but a deeper understanding of the products and services your companies provide. 2025 will see AI-powered, graph-based documentation evolve into the norm. Want to explore how GraphRAG will transform your approach to content? Link to the full article in the first comment. #AI #KnowledgeManagement #DigitalTransformation

Looking to optimize your knowledge for AI and master the key concepts of AI implementation? Join Keren Brown from Zoomin and Josh Anderson from Paligo as they share expert strategies to elevate your technical content with AI. Link to join in the first comment below. #AI #KnowledgeManagement #DigitalTransformation 

As we welcome Rosh Hashana, we extend heartfelt wishes for a peaceful and hopeful New Year to our colleagues, customers, friends, and families. Shana Tova from Zoominers

🚀 Introducing Semantic Search —a game-changer in how you access and leverage technical content. Forget traditional keyword searches. Our new solution understands the meaning behind queries, delivering precise, context-aware results even with natural language questions. This upgrade is a major boost for Zoomin GPT, ensuring your users find exactly what they need, faster. 🔍 Want to learn more about semantic search? Check out our on-demand webinar - link in the first comment. #AI #KnowledgeManagement #DigitalTransformation 

Today is a very special day for our company. Zoomin officially signed a definitive agreement to be acquired by Salesforce. This landmark moment is the outcome of years of tireless work by Zoominers and continued incredible innovation. Zoomin and Salesforce have a long and fruitful history. Salesforce was one of our first investors and has been an active technology partner and customer for years. Our recent collaboration around Unified Knowledge has marked a key milestone in this partnership.  We are both excited and honored to join the #1 AI CRM as part of Data Cloud and become a part of the Salesforce mission to help companies deliver exceptional experiences by grounding AI and enterprise CRM applications on unstructured data. We couldn’t have done this without the dedication and ingenuity of our team, the partnership of our customers, or the trust and support of our investors and board members. Your belief in us has brought us to this point. Read the announcement here: https://lnkd.in/eg57F3ZX

1st day of #Dreamforce in the bag! What a whirlwind of creativity, inspiration, networking and learning. Congratulations to Leon Kempers and the Unity team for their inspiring session on the power of #UnifiedKnowledge in levelling up self-service and agent efficiency. The energy and enthusiasm in the room was palpable. Day 2 here we come! #DF24

RAG (Retrieval-Augmented Generation) is revolutionizing how we deliver precise, context-aware responses in technical documentation. This technology can improve self-service efficiency and ease the burden on support teams. 🤔 Curious about how RAG works? Join our upcoming webinar for a step-by-step breakdown of the technology, along with a live demo showing the end-user experience. Link in the first comment below. #AI #RAG #UnifiedKnowledge

If you're looking for innovative ways to improve your support KPIs with AI, join this session. Leon Kempers will be joined by Amir Weingrod from Unity to explore how #UnifiedKnowledge can empower your customers to self-serve while also enabling agents to offer relevant knowledge solutions, faster. Join the breakout on Tuesday - add it to your Session Builder!

#Dreamforce, the world's biggest AI event, is just around the corner! Paul Maass and Allison D. Williams will be taking the stage to share how to expand and optimize your knowledge base for AI grounding. Discover how Unified Knowledge can supercharge your AI strategy and get practical tips for enhancing self-service support and delivering personalized customer experiences at scale. Don't miss this one!