Account Executive Perfume and Beauty, US Travel Retail
Account Executive Perfume and Beauty, US Travel Retail
Hermès
Miami, FL
See who Hermès has hired for this role
Context
You will report to the Area Manager.
Global mission
As Account Executive, you will ensure excellence of Image in Point Of Sale and in Magasin Hermes in Travel Retail, manage and motivate Beauty Consultants, train and convey the Hermes excitement to all different sales team, manage Travel Retail operations.
Main Responsibilities
Anticipate and implement the Visual Merchandising guidelines following the marketing plan, including: order and set up of visuals, POSM, planogram and definition of the stock needs per each store
Prepare and implement the store opening or refits
Ensure excellence of execution of the animation in POS, outside or at counter, following the trade plan recommendation done by the trade marketing manager
Recruit BC according to the Hermes expectations (values, team spirit...)
Train, integrate, empower the BC and create a strong team spirit with the other BCs and with the store management
Share objectives, evaluate and animate team and individuals to ensure sales performances. Define local incentives
Optimise and validate BCs shifts together with agency and shop management
Coach and ensure the excellence of service
Define profile and recruit of the promotors team for animation. Set and share target. Define incentive
Budget follow up on BC and promotors investment (define commissions amounts and bonus per BCs to the office in charge of payroll, temporary promotors invoices vs planning…) Ensure the partnership with agencies
Identify needs, set up local trainings with store managers and train the different sales population (see before) according to the marketing innovation calendar
Organise the yearly Travel Retail seminar in coordination with the training department
Feedback to the Area Manager and international trainer your training activities and report needs or best practice of competition
Make sure all the requested POSM is ordered
Coordinate with logistic team in France and customer
Make twice a year the POSM forecasts
Manage the expenses and budget related to the TR activity
Sell out analysis & focus
Profile
You have a first experience in commerce/retail.
Soft skills
You will report to the Area Manager.
Global mission
As Account Executive, you will ensure excellence of Image in Point Of Sale and in Magasin Hermes in Travel Retail, manage and motivate Beauty Consultants, train and convey the Hermes excitement to all different sales team, manage Travel Retail operations.
Main Responsibilities
- Excellence of Image in retailer POS and in Magasin Hermes
Anticipate and implement the Visual Merchandising guidelines following the marketing plan, including: order and set up of visuals, POSM, planogram and definition of the stock needs per each store
Prepare and implement the store opening or refits
Ensure excellence of execution of the animation in POS, outside or at counter, following the trade plan recommendation done by the trade marketing manager
- Manage and motivate Beauty Consultants
Recruit BC according to the Hermes expectations (values, team spirit...)
Train, integrate, empower the BC and create a strong team spirit with the other BCs and with the store management
Share objectives, evaluate and animate team and individuals to ensure sales performances. Define local incentives
Optimise and validate BCs shifts together with agency and shop management
Coach and ensure the excellence of service
Define profile and recruit of the promotors team for animation. Set and share target. Define incentive
Budget follow up on BC and promotors investment (define commissions amounts and bonus per BCs to the office in charge of payroll, temporary promotors invoices vs planning…) Ensure the partnership with agencies
- Train and convey the Hermes excitement to all different sales team
Identify needs, set up local trainings with store managers and train the different sales population (see before) according to the marketing innovation calendar
Organise the yearly Travel Retail seminar in coordination with the training department
Feedback to the Area Manager and international trainer your training activities and report needs or best practice of competition
- Manage Travel Retail Operations
Make sure all the requested POSM is ordered
Coordinate with logistic team in France and customer
Make twice a year the POSM forecasts
Manage the expenses and budget related to the TR activity
Sell out analysis & focus
Profile
You have a first experience in commerce/retail.
Soft skills
- You have a passion for fragrances and for the Hermès Universe
- You are people & service oriented - friendly, patient, dedicated, adaptable
- You are pro-active and ability to initiate & propose
- You speak and write fluently English and French
- You are active listener and easy contact
- Team spirit: willing to share and cooperate with the rest of the team
- Team leader and responsible: you drive a team of BCs
- You are sales and business oriented, receptive to figures and objectives
- You are customer oriented
- You have strong organisational skills and computer skills (Excel, PowerPoint)
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Retail Luxury Goods and Jewelry
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