Account Manager

Who are we, and what are we looking for?

You've got the opportunity to join our awesome team!

At Networx, we empower great people to do great work! Our core values are Chop Wood Carry Water, Do the Right Thing, Celebrate Success, and Evolve. These values guide our behaviors, and bold targets encourage us to bring our best selves to work daily. Our culture of fun, collaboration, and growth will help us all to share in the rewards of meeting our company mission; "Win Contractors More Jobs."

Job Summary

Networx Systems, Inc. is actively searching for a dynamic and highly organized Account Manager committed to significantly enhancing the return on investment for our valued clients. Daily activities in this role will consist of leading meetings with Enterprise clients on a business owner level, corporate managerial, and executive level virtually and via conference call. The effective Account Manager will review client results, and upsell services, manage account changes, review and help set client KPIs, as well as general account and partnership details. If you are ready to use your ability to help our clients make the best of their service with Networx Systems, Inc. and want to join an organization where your voice and efforts greatly impact our growth, we invite you to apply to join our team!

• Develop strong relationships with assigned accounts and work to understand the customer's needs holistically
• Oversee assigned accounts including growth strategy, pricing, product upselling/Addons, billing, and all related customer service issues
• Grow and monitor ROI for customers as well as analyze customer results to ensure they are aligned with client needs and KPIs.
• Develop a sales/account services framework and process that is consistently effective portfolio-wide
• Maintain knowledge and understanding of Networx Systems, Inc. products and services
• Present options and sell products and services to new and existing clients
• Utilize Networking techniques to expand the business' reach
• Support the Enterprise clients and team administratively
• Other duties as assigned by the department manager

• High School Diploma or GED required
• 3 Years of Sales/Upselling experience to mid size to Enterprise level clients
• 5 Years of related Customer Service experience
• Previous account management or servicing experience
• Effective prioritization and time management skills
• Possess the ability to independently and effectively use G Suite, Zoom, and CRM software 
• Strong communication skills-demonstrating the ability to build rapport quickly, utilizing active listening, and confidence with clients of varying levels
• Knowledge of sales best practices and motivation to meet and or exceed required sales metrics 
• Resourceful with an ability to work independently and as part of a team
• This position is Hybrid. You must be able to commute to our Atlanta, GA metropolitan area office for weekly in-office days.

Nice to have: (Preferred Skills, Knowledge, and Education)

• Digital Advertising Industry Experience
  
  

• Health Care Plan (Medical, Dental & Vision)
• FSA and HSA Options
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off 
• Short-Term & Long-Term Disability
• Training & Development
• Work From Home Flexibility
• Competitive pay and bonus

Networx proudly supports diversity in the workplace and is an Equal Opportunity Employer.

DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees in this role. It is not intended to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.