We are looking for an Account Manager who is passionate about managing, maintaining and growing our relationships in our newly formed Gaming Advertising Solutions business line, Quests. We are seeking a client services-focused team player who is passionate about games, the game industry, and helping game companies market to the players who are most passionate about their games.
You will harness your prior experience in advertising/media/marketing spaces and bring a combination of relationship building, industry relationships, product insights, and an ability to win, optimize and expand a recurring book of business with clients. You will report into the Director of Sales, Gaming Advertising Solutions and support the East region. This hire must be based on the East Coast, however, there is no in-office requirement
What You'll Be Doing
Drive overall client success and own responsibility for the performance of advertising campaigns
Manage day-to-day communications around clients and their accounts both internally and externally.
Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business
Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs
Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying client needs that creates win-win situations for both Discord and its partners
Build strong relationships with clients, understand their businesses and upsell based on campaign KPIs and performance.
What You Should Have
5+ years experience as an Account Manager in media/advertising/ad tech space, preferably with a focus on the gaming industry
Deep understanding of the Gaming landscape and digital media including formats & buying tactics
Understanding of how the Gaming advertisers measure media across app and web and any relevant third party tools
Fluency across full-funnel campaigns e.g. brand, mid and lower funnel
Ability to build strong relationships with partners/clients and influence buying decisions
Expertise in putting together client reporting such as wrap reports & QBRs
Ability to tell a story with data through data trend analysis and presentations
Strong technical understanding and ability to troubleshoot
Willingness to travel for regional in-person client meetings
Bonus Points
Self service experience
Deep knowledge and usage of Discord
Team player with a sense of humor, humility and empathy
The total annual target compensation range for this full-time position is $160,000 to $239,250 + equity + benefits. Our compensation ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed reflect the OTE (base salary + target variable compensation) only, and do not include equity, or benefits.
Why Discord?
Discord is great for playing games and chilling with friends, or even building a worldwide community. We are working toward forming true connections around play and shared experiences, where genuine human connection is a click, text chat, or voice call away. A place where everyone can build genuine friendships. Your future is just a click away!
Check out our inclusion, diversity and purpose efforts, company principles, or learn more about the Life @ Discord experience!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Software Development
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