Admin Clerk
Admin Clerk
Pyramid Consulting, Inc
Cedar Rapids, IA
See who Pyramid Consulting, Inc has hired for this role
This is a 06 Months contract opportunity with long-term potential and is located in Cedar Rapids, IA. Please review the job description below.
Job ID: 18-09793
Key Responsibilities:
- Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).
- Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
- Fulfill customer document requests using approved processes and procedures.
- Ensure customer account privacy standards are maintained.
- Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
- Use email, electronic queue, fax and hardcopy processes as appropriate
- Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences.
- High school diploma or equivalent experience.
- Type & Amount of Experience.
- Ability to follow instructions and important.
- Ability to learn and use new systems very important.
- Strong attention to detail and organizational skills are required.
- Attendance and punctuality are essential for this position.
- Previous clerical experience helpful.
- Good oral and written communication skills.
- Demonstrated team player.
- Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to
- Learn - track and create reports, data entry.
- Proficiency in keyboarding skills expected.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
IT Services and IT Consulting
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