Administrative Assistant / Patient Engagement

Job Responsibilities

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

• This position is located at the 1135 Gregg Hwy, Aiken, SC 29801
  
  

Job Purpose

• Supports the recovery of persons served at ABMHC with the primary task of engagement/re-engagement and administrative support under limited supervision.
  
  

Job Functions

• Provides Engagement Services to patients that have not attended their appointments, to include identifying barriers to treatment and ways to resolve attendance issues.
• Engagement attempts and copies of correspondence are documented in EMR.
• Assists with weighing patients and taking blood pressure for telehealth and doctor appointments.
• Ensures medical staff have information prior to appointment.
• Assists with patient registration, medical records, and front desk operations as needed.
• Complies with Corporate Compliance and Risk Management policies and plan.
• Participates in supervision, meetings and completes training as required.
• Provides quality customer services and networks with stakeholders to increase knowledge of prevention, treatment and recovery.
• Assists with all administration tasks and engagement for all locations.
• Performs other duties as needed.
  
  

Minimum And Additional Requirements

State Minimum Requirements:

• A high school diploma and work experience that is directly related to the area of employment.
• A bachelor’s degree may be substituted for the related experience.
  
  

Preferred Qualifications

Agency (Facility) Preferences:

• Good written and oral communication skills; attention to detail; knowledge of HIPAA/Privacy Laws; flexibility, dependability, good time management and organizational skills.
• Knowledge of the principles, policies and practices of office management.
• Ability to effectively plan, organize and prioritize work activity.
• Ability to exercise judgment.
• General supervision provided by direct supervisor and via team meetings.
• Employee is expected to follow SCDMH/ABMHC policies and procedures.
• Ability to lift 5lbs.
• Operate a state vehicle (as applicable to position).
• Position is considered essential and may be called back during crises/disasters/emergencies
• Bilingual abilities in English and Spanish (or another language) are a plus.
  
  

Additional Comments

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs
  
  

ABMHC invites you to share our vision and passion for serving others!!!

• Take this opportunity to be part of a multi-disciplinary team that makes a difference in the lives of others.
• Gain valuable on the job training, expertise and skills in evidence-based treatment, problem solving, communication and networking.
• Be part of an innovative and diverse workforce of dedicated public mental health leaders.
• Receive personalized coaching from a licensed and experienced clinician, with the opportunity for clinical supervision for licensure.
• Opportunity for enhanced clinical training through conferences, consultation groups, and trainings on EBPs (Trauma Focused Cognitive Behavioral Therapy, DBT, Motivational Interviewing, Substance Use Disorders, EMDR).