Admissions Counselor

Job Description

The University of Indianapolis is accepting applications for an Admissions Counselor. This is a full-time, exempt staff position.

As a representative of the University of Indianapolis, the Admissions Counselor supports access to higher education by providing outreach and effective enrollment assistance to a diverse population of prospective students. Working closely with their supervisor, a counselor develops a strategic recruitment plan for identifying prospective students interested in the University and personally engages those students through a multimodal approach that includes internal and external recruitment events, emails, phone calls, in-person appointments/tours, and face-to-face or group presentations.

An effective Admissions Counselor is a dynamic individual who builds strong relationships with interested students and families, academic units, university departments, and the community to recruit, admit, and enroll top students into UIndy undergraduate programs. This individual thrives in a high volume, fast-paced work environment and helps support a positive work atmosphere with colleagues within the Office of Admissions Recruitment. The goal of each Admissions Counselor is to serve prospective students and families through a high level of responsiveness, knowledge, respect, and support that assists and educates each prospect as they navigate their opportunities within higher education. It is also imperative that Admissions Counselors can support a positive and collaborative work environment within the Admissions Recruitment team as well as across the university.

Company Description

Become a Greyhound! The University of Indianapolis is a private, liberal arts university and home to a close-knit community of more than 700 faculty and staff supporting 5,600 undergraduate and graduate students on our main campus. We offer an inclusive work environment where your individual contributions will be recognized and rewarded and the University’s motto, “Education for Service,” provides the foundation for all our work.

Situated on 65 acres in the University Heights neighborhood and just minutes from downtown Indianapolis, UIndy’s campus is close to all of the cultural, shopping, sports, and recreational amenities you’d expect in the 13th-largest city in the United States. Want to cheer on your Hounds when they play their rivals in the Great Lakes Valley Conference? UIndy employees and their families enjoy free admission to home sporting events, and many arts and cultural events on campus are free for employees as well. The University is proud to offer a competitive total rewards package, including a generous time off policy, ensuring you can enjoy your time outside of work as you wish.

If you’re interested in joining our dynamic environment and experiencing hard work, creativity, and teamwork, we welcome your application.

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Tuition Discount
• Retirement Savings Plan - 403B
• Paid Vacation and Sick Time Accruals
• Paid Holiday time and additional University days off
• Employee Discounts & Services
• Free Parking
• Onsite Health & Wellness Center
  
  

For more information about the benefits of being a staff member at UIndy, visit our Benefits site.

Responsibilities- Admissions Counselor

• Delivers exceptional first-class customer service while working in a competitive and fast-paced environment
• Meets with students and families during campus visits to explain the application process, scholarship opportunities, study abroad, and personal interest connections and answer all questions
• Sets goals for assigned territory in regards to inquiries, applications, campus visitors, accepted students, and enrolled students
• Participates in recruiting events during the year including Preview Days, Open Houses, Scholarship Competition Days, Interview Days, Info Sessions, and other campus wide recruitment events as assigned
• Represents the University independently at events, fairs, and conferences both on and off campus to prospective students, families, influencers, and community partners
• Speaks publicly on behalf of the University to individuals, groups, faculty/staff, or community partners on and off campus potentially incorporating individual presentations, marketing collateral, and/or university/programmatic talking points
• Maintains positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers, and managers
• Builds relationships with key high school, college, and independent guidance counselors along with employers and industry professionals in assigned territory and invites them to visit campus or attend other campus events
• Uses technical resources and predictive modeling to make informed decisions about students’ applications and outreach
• Interprets enrollment reports related to assigned territories or programs and develops recruitment strategies that support the office’s efforts to reach enrollment goals
• Provides strong contribution to the admissions recruitment team through the building of positive peer relationships, assisting all members of the team, and bringing forward professional suggestions for improvement
• Through engagement and relationship building, accurately assesses the needs and interests of a diverse population of prospective students and then determines the appropriate information, counseling, and follow up strategies to ensure those needs are met or exceeded
• Develops the knowledge of the admissions process to interpret academic information from diverse high schools and colleges; effectively evaluate the student’s academic preparation, credentials, and grade trends; and independently utilize good judgment on administering or informing admissions decisions based upon the University’s admissions policies and procedures
• Strategically plans off-site visits and other out of office requirements and independently manages time and productivity effectively when away from office
• Develops strong understanding of programs and admission process to independently and appropriately counsel prospects regarding the opportunities at the university, evaluate their academic and professional preparation and financial resources, and uncover how the prospects goals/needs align with their program of interest
• Consistently, accurately, and adaptively uses the CRM to develop predictive modeling, evaluate applications, ensure data integrity, process admission, communicate, track interactions, and update statuses
  
  

Qualifications- Admissions Counselor

• Experience working in a customer service environment is required, preferably with high school or college students
• A background in areas such as relationship building, territory-management, and presentation skills is preferred
• Proven ability to provide independent assessment of people’s interests and needs and experience at effectively addressing those needs is preferred
• Bachelor's degree required
• Clean or acceptable driving record required
• High energy, attention to detail, and the ability to organize effectively required
• Demonstrated ability to work effectively both independently and as part of a team required
• Ability to effectively communicate in person and in writing with strong cross-cultural interpersonal skills and ability to present the University in a positive way to diverse populations is required
• Ability to represent the admissions profession positively through a strong, student-centered ethic required
• Ability to travel and work nights and weekends as necessary is required