AI Controls Field Engineer

At Tagup, we use machine learning to make the machines that power the world safer, more reliable, and more efficient. As a rapidly scaling AI/ML technology company, we are looking to expand our team.

NOTE: This job posting is for a position with one of our business partners, where you will be responsible for supporting integrations with Tagup.

The AI Controls Field Engineer - HVAC automation plays a pivotal role in supporting the advancement of Our Partner’s Vision of “Reinventing cooling to sustain the world.” The ideal candidate will have a passion for sustainability, and will directly enable the reduction of carbon emissions on customer sites. This position offers the opportunity to work with cutting-edge AI / Machine Learning technology in the advancement of sustainability goals.

Specifically, this position has primary responsibility for field deployment of Tagup's AI / Machine learning technology into the HVAC market. This position serves as the primary contact for hardware and controls integration in the field to ensure successful system start-up and commissioning services when provided directly by our partner. They provide a high level of technical expertise and have experience working with different BAS providers.

Most importantly, a successful candidate needs to be self-motivated and able to solve problems on the fly to drive the successful implementation of our partner's platform. This includes successful coordination of both internal and external resources to ensure efficient deployment of the platform for a seamless customer experience.

The successful candidate will be able to demonstrate

• Minimum of 5 years of experience as a BAS Controls Technician Experience with analog and digital Building Automation Systems (BAS) and Supervisory Control and Data Acquisition Systems (SCADA), and control system logic design.
• Understanding of networks, VPNs, competent computer troubleshooting, general IT knowledge (VM, remote desktop, servers, routers, ports, encryption/SSL)
• Experience configuring and troubleshooting HVAC controls, drives, and electronic components, as well as PLC & VFD programming.
• Knowledge of software engineering and encrypting languages.
• Knowledge of flow meters, temp. sensors, and wireless mesh technology.
• Well-versed in communication protocols such as analog, BACnet, and Modbus, and familiarity with different BAS platforms such as Automated Logic, Siemens, Schneider, Honeywell, and JCI. Knowledge of Tridium and/or J2 Innovation products is a plus.
• Experience with integrating proprietary communication protocols.
• Strong understanding of process control concepts with experience in understanding P&IDs, cause and effects, control narratives, I/O data, industrial instrumentation, and electrical concepts.
• 5+ years of experience with commercial/industrial HVAC/R or commercial/industrial refrigeration equipment is strongly preferred.
• High attention to detail, strong customer service focus (internal and external customers).
• Excellent verbal and written communication skills.
• Technical expertise must be complemented by self-motivation, relationship-building skills, effective communication skills with the ability to communicate technical information in layman’s terms, and the ability to effectively work in a fast-paced environment.
• Demonstrated strength in project management, organization, and planning.
• Relevant certifications (e.g., Niagara / Tridium) are highly desirable.
  
  

Accountabilities

• Conduct pre-sales site visits to evaluate chiller plant facilities of prospective clients to assess their suitability for our optimization technology. Maintain accurate and detailed documentation of all site visits.
• Lead on-site installation, validation, and commissioning of hardware, sensors, and controls systems.
• Coordinate with internal teams and external stakeholders to ensure seamless project execution.
• Direct pre-commissioning process with customers to facilitate successful equipment installation and avoid issues before startup.
• Ensure customer satisfaction through quick follow-up to problems/customer concerns, good root cause analysis, & complete feedback.
• Assist the Controls Engineer with planning and execution of field installations and project execution.
• Document commissioning activities, and communicate relevant findings to the internal Sales, Quality, and Engineering organizations.
• Develop and maintain strong relationships and ensure customer needs are positively satisfied.
  
  

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 50% of the time. Working conditions include those of a normal construction environment, as well as standard hazards associated with installed HVAC equipment and rotating equipment. This position requires occasional lifting of up to 30 lbs, and travel of >50% of the time domestically with the potential for international travel.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Applicants must be authorized to work for ANY employer in the U.S. Our Partner is unable to sponsor or take over sponsorship of an employment Visa at this time.

To all recruitment agencies: Tagup does not accept agency resumes. Please do not forward resumes to our jobs alias, Tagup employees, or any other organization location. Tagup is not responsible for any fees related to unsolicited resumes.

Tagup is an equal opportunity employer and individuals seeking employment with us are considered without regard to race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.