Analyst - Healthcare Operational Excellence

Role Description

Who We Are :

Founded in 2016, we’ve become a trusted and valued partner for health plans and providers. We offer a modern integrated ecosystem of healthcare operations, processes, and products, with inherent scalability, efficiency, and predictable outcomes. Our BPaaS delivery solutions work behind the scenes to manage our customers’ complex admin operations, giving them elbow room to focus on their members’ needs and well-being.

Bending cost curves, guaranteeing outcomes, finding paths through roadblocks – that’s our way of life. Our customers count on us to safely navigate them through deadlocks. We have a strong global presence and a dedicated workforce of 4000+ people spread across the world.

Our brand is built on strong foundations of simplicity, honesty, and leadership, and we stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively.

You Are

UST HealthProof is looking for an Operational Excellence Analyst, reporting to the Group Manager, Operational Excellence. The Analyst is responsible for leveraging advanced analytical tools and methodologies to optimize client outcomes. This role is centered around process improvements that foster operational excellence and strategic growth.



The Opportunity

As an Operational Excellence Analyst II at UST HealthProof, this is your opportunity to

• Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation
• Be responsible for process enhancement recommendations
• Formulate and evaluate departmental policies and procedures
• Collaborate with other team members on special projects as assigned by management; special projects can include process documentation development, training, reviews, or any other project as determined by the management
• Establish and maintain an appropriate level of communication with management to address issues and concerns and take preventive measures that ensure durable quality
  
  

What You Need

• A solid understanding and ability to manipulate and analyze health care-related data sets
• A college degree is required
• 3 – 5 years health plan experience
• An eagerness to embrace new skills and methodologies
• Exceptional team collaboration skills
• Technical writing experience
• Expertise in Microsoft Applications, especially Word, Excel, and Visio
• Understanding of Healthcare Compliance, CMS regulations
  
  

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by applicable law, UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $65,000 – $81,000

Our full-time, regular associates are eligible for 401K matching, and vacation accrual and are covered from day 1 for paid sick time, healthcare, dental, vision, life, and disability insurance benefits.

What We Believe

At UST HealthProof, we envision a bold future for American healthcare. Our values are the bedrock beliefs our organization holds dear. They not only define what our brand stands for but also serves as a compass guiding every action and decision.

Guiding Principles

These principles illuminate the path of ‘how’ we operate. They detail actions and behaviors we much embody to honor our values and achieve our goals.

Integrity

Integrity is our currency to build relationships. We believe in being open and honest. It is only natural when we have nothing to hide. It demonstrates that we are here to do the right thing, no matter who is watching.

People-Centricity

Everything that we do reflects our deep bonds with peers and customers. These aren't mere transactions, but transformational ties. They shape our culture and decisions, affirming that our true value lies in the lives we touch and impact.

Simplicity

Simplifying complexity underlines everything we do - this approach is what makes us unique. We come with an open mind and straightforward approach, cutting our way to the core with measurable and actionable insights.

Leadership

Taking ownership is about taking initiative, being in-charge and driving things to completion. It’s a brave choice to ‘own’ all aspects of our work, ensuring we take full responsibility for everything we handle.

Mission

A future possible only when health plans are free from administrative burdens so they can truly focus on what matters more – their members’ well-being.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#Healthproof

#CB

Skills

Healthcare,Business Analysis,Business Process